Arnold & Baldwin Reviews 

If I could give NO stars I would. Paid £££ for a Level 2 survey on a property I was buying. They did NOT use a damp meter just did it by eye. I bought the property on this information only to find that the property was riddled with damp. Cost me £38k to fix and apparently they are not at fault. So may as well have thrown my money down the drain. I DO NOT RECOMMEND Arnold and Baldwin. Run a mile

Had an amazing experience using A&B. Ashley was super helpful and provided an excellent report!

Sam was excellent made me feel completely understood from the start.
The survey was done by Terry King a very detailed report. I’m very happy with the service.

Towards the end of last year Alex Graham (surveyor) conducted a RICS Level 3 Home Survey at a property that I was purchasing at that time. He subsequently and swiftly provided me with an exceptionally thorough and enlightening report. Alex’s comprehensive findings and expert opinion played a pivotal role in my decision in relation to the property. I was and remain extremely grateful to Alex for this. Also his colleagues, including Sam Williams, at Arnold and Baldwin were incredibly helpful and quick in relation to their communications with me, so I was and am very thankful to them for this too.

Sam Williams was instrumental in providing first class professional advice with an outstanding customer focused service. Thoroughly recommended.

Arnold and Baldwin provided us with a surveyor when we purchased our first home in the Salisbury area. They offered a very reasonable price for our level 2 survey. Alex Graham conducted out survey and it was extremely detailed and thorough. The report was well played out and easy to understand. We later had need to discuss a particular matter with Alex and he was nothing but helpful and professional, giving us really useful advice on our issue. Couldn't recommend enough.

Highly recommended. I used their services for a survey on my new home purchase in February 2026, including a drone inspection as advised to assess the roof condition.

I was particularly impressed with the senior surveyor, Collett Mosudisa. He was professional, approachable, and extremely helpful, especially when I was unsure about which survey to choose and what it would involve. On the day of the survey, Collett personally called me to explain the process and check if I had any specific concerns regarding the property.

I received the full report within just two working days. While the report was detailed and quite extensive, I initially found it a bit overwhelming. However, after speaking with Collett again, he took the time to walk me through the key points, especially highlighting the critical risk areas that required attention.

That said, I did find the sales team slightly pushy and keen to secure payment quickly. Nonetheless, the overall experience was very positive and worthwhile.

Kudos to Collett for his excellent support throughout my home-buying journey.

Arnold & Baldwin were extremely professional and helpful the whole way through the process. Sam was excellent from the initial call to help me understand the best survey required for my needs up until post survey making sure everything had gone smoothly.

I have used this company twice now, both times to obtain a RICS survey of my property whilst in the conveyancing process. The response time to all queries was exceptional (I am currently in the process of buying and selling a flat and this definitely isn't the norm!!), I have replies often with an hour or so. Grace was really helpful via email and really went out of her way when I explained that I was on somewhat of a tight timeframe due to a complication in my sale. She kindly contacted Alex who was due to have an admin day and between them they squeezed me in the very next day, which was also the day before the Easter weekend. Alex was professional and very quick to produce the report. I received the completed report the next working day - absolutely brilliant service. Would recommend, 10/10 and will use again should I need to.

I received a very thorough and comprehensive report for my level three survey. Included in the service was a follow up consultation with the attending surveyor. This enabled me to interpret some of the more complex points raised and ask plenty of questions.
All in all, very impressed with the service.

Smooth experience with a Level 2 survey on a flat purchase. Our surveyor Ashley was great. Alongside the report, I appreciated that he reached out to discuss any questions and provide additional context to the formal findings. Survey cost was competitive, and the report was still comprehensive. Overall would recommend.

We have had two surveys done with Arnold and Baldwin and they have been great! Sam was so helpful on the phone with any concerns and sorting out our survey so quickly! We will definitely be using again in the future.

We were very well supported by Gethyn and John throughout the entire survey process. As this is our first home together, we are very much learning as we go, but they made us feel completely understood and comfortable from the start. We always felt able to ask questions, knowing that no question was too big or too small, and their guidance gave us real confidence at every stage. We would absolutely recommend their services - thank you both for your support!

Very thorough report and swift phone call from my surveyor Ashley, who was excellent at pointing out and explaining the key concerns

I worked with Sam Williams and he made things so easy. We had an initial call to discuss my requirements and I had my report in no time! Very detailed report and gives me the support needed to go ahead with the purchase. Would recommend!

Sam wentout of his way to help me out of an incredibly difficult situation. He seems to genuinely care about my circumstances and sincerely tried to help.

I could not recommend more highly and he went above and beyond what I wpuld have expected.

Really excellent service - Addam Price was so helpful in getting everything set up quickly and efficiently, and the surveyor John Grindley did a super comprehensive survey, and provided really helpful phone call follow-ups. The survey report was sent quickly and was so important in helping us make an informed decision about our purchase. I really recommend Arnold & Baldwin.

Great service received from Gethyn.

Highly recommend this company

Hawker Sharif

Great experience overall. We got a very detailed and informative report, with supporting pictures and explanations. The surveyor Ashley clarified our questions afterwards and provided guidance on some discovered findings . Thank you!

We had our survey done by Sean and cannot recommend him enough! He was very thorough and was helpful with any issues that were found on the survey and gave us some good pointers about how to go about fixing them.
The report he gave was thorough and detailed. Very happy with the service!