artbyzakia.com Reviews 256

after waiting for weeks the necklace came and the writing was wonky. if you can’t do your job properly then don’t do it and close it. why would you send a necklace with a wonky writing and not replying to my emails after asking for updates your not blind you can see this shit.

The product was just what I wanted. It was affordable as well, which is a plus when I am a university student on a budget. Very well made and care instructions are very clear. The only issue I would say is it took a while to get to me, even for a personalised item, other than that, everything was perfect!

Didn’t receive my order…

Been 6 months still havnt received my order nor had the seller bothered to respond to my emails or messages. Horrible customer service

The product and it’s quality are looking very nice but I nearly took 3 months to arrive. There were several attempts to reach out to the team and all failed. But messages on their social media got deleted and I got blocked so that makes me believe that everything was seen but simply not answered.

If you are ready to wait for over months for your product then you should order otherwise look for other options.

I ordered my product 2 months ago and it has been a month since the promised delivery date yet I have still not received any updates or whereabouts of my package.

Fast delivery amazing cosomer service

terrible - my necklace tarnished even after i followed the care guide. i placed another order and still hasn’t arrived after many emails and no follow up or indication where it is. customer service is terrible and cheap quality! save ur money

SCAM! Do not order

Did not receive my parcel. Read the reviews, it speaks for itself. Had to open a case with my bank for a refund.

Disgraceful money stealing company - DO NOT ORDER. Save yourself the hassle.

Ordered 3 items on 14th March 2025 and was told one of the items would take 4 weeks due to personalisation. Was told I came pay additional delivery charges to receive the other 2 items earlier- I agreed but no details shared. I chased the company on 14th April having not received any of my items and had no response. I have since emailed and gone on the live chat multiple times but there is no response and the automated message says my order is “awaiting fulfilment”. It is now the 7th of July, almost 4 months later and I have not received any items nor had any communication. Seems like this is a pattern with them. I have raised it with my bank to get the money back but the shameless company tried to take the disputed payment from my account AGAIN!

GREAT SERVICE

I absolutely love the Tamil necklace I ordered from Artbyzakia! The piece is beautiful and exceeded my expectations. They were so helpful and kind in answering all my questions, making the whole experience even better. Highly recommend!❤️

Worst experience
Wasted my money
Order the product in January
And today is 15april still haven't received any product.

I never received my order. I emailed and messaged you on Instagram and I received no response. Mind you I placed my order on September 2024.

Ordered in august. Never received my package

Never got the order been waiting 9 months. Legit could have had a baby in the time. Bit ridiculous lol

I emailed customer service 4 times without getting an answer. I do not appreciate having to wait.