Artisan Deli Market Reviews 

I recently ordered a cheese & charcuterie hamper as a birthday gift for a relative.
The hamper didn’t arrive until 3 days after the selected date despite the order saying it would be delivered using a 24hr courier because of the perishable food.
I then had to deal with their hapless customer services who were completely useless in resolving the issue, offering a quite frankly pathetic £9.70 refund on an £80 hamper where most of the food ended up in the bin.
For me, the sign of a good company is how they handle situations when things go wrong. Artisan Deli Market is utterly clueless in this regard. The right thing to do would have been to send a replacement hamper with a more reliable courier, but they wouldn’t do this.
Spare yourself the grief and shop elsewhere.

My son loved the hamper although I wasn't able to check he received exactly what I had ordered.

Great updates, arrived on time for a Birthday.
Thank you

The first time I used this company, I was really impressed, so was very happy to use them again. However, having done so, I had some concerns about how long it was taking to deliver my parcel, but was sent a very unhelpful, disinterested, insincere response to my email. My parcel (a birthday present) was eventually delivered its recipient, damaged and soaking wet. I couldn’t be bothered to take it any further, given their initial unhelpful response, as I knew I wouldn’t get anywhere, so just decided never to use them again. Wouldn’t recommend.

I stayed with friends and wanted to give a special thank you gift. I took quite a while to find a cheese and chocolate supplier that was sourcing from high quality procurers. Artisan deli looked the best and was easy to use. It was delivered next day and my friends were really delighted and touched by the quality. Only downside is I am 600 miles away and won't get to try any. Sometimes what you get is better than what you see on the net. This is one of those rare occasions. Enjoy.

I wanted a hamper that I could bespoke to the recipient's needs and food likes. This site gives you the flexibility to order products of your own choice and hamper size.
The recipient was delighted with their gift and is loving the food!
It was easy to order and track delivery

Really responsive and friendly team checking that delivery time was correct. Easy to personalise the content a chose from some very different items.Recipient loved the hamper!

Good quality supplies let down by delivery service.
The choice of items is good, and was well packed.
Sadly, the delivery parcel was left in a car parking space outside in the pooring rain. There was no attempt to deliver to the door, or contact the recipient to inform them the parcel had arrived.

Service easy to use. A good selection of items to choose from. Very quick response from customer service. Recipient’s very happy with the hamper.

Great range of products to make your own hamper. From savoury to sweet, a nicely proportioned option. Loved the range of gift boxes and delivery was super fast. Thanks so much for your help!

Great choice of items available, quick and helpful customer service

My mother was delighted with her birthday hamper, which arrived promptly on the date requested.

I loved the custom made hamper I got for my husband on our anniversary! The range of products available was wide and all of them excellent quality.

Fantastic experience sending a gift to my nephew in Scotland from Australia, with this company.
Ordering -easy,
follow up communication -fantastic,
delivery promptness- excellent.

My Nan loved her personal hamper. Delivery was on time and packing was fit for a gift

I wanted to send a gift hamper to my brother who lives in the UK. I searched a number of websites before finding Artisan Deli Market, There I found the perfect hamper and placed my order. I wanted to change the delivery date and so I emailed Customer Service with my inquiry. A service representative, Annie, was able to reschedule the delivery date. She also noticed that I had failed to include a greeting and asked if I would to add one. I was grateful that I was still able to get my birthday message included.

Additionally, I received multiple text messages from Artisan Deli Market with updated tracking on my gift. I also received a notice that the hamper had been delivered. I would definitely use Artisan Deli Market again in the future.

Good updates regarding delivery. It was a birthday present and loved I could pick the items. One star off as a lot of the smaller chutneys were not available. My friend loved the gift and I felt it was a cut above the ordinary cheese and wine hampers

Simple to order, clear options and excellent service

Lovely company, I like that you have loads of choice to pick when creating a hamper and delivery was on time. A great idea for a birthday present

Sent as a birthday present, the recipient was very happy with the gift