We bought several interior doors, the staff in the store are friendly, they helped a lot with the choice. The price turned out to be cheaper than in other stores. If you need high-quality doors for a... Toon meer
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Service is top notch. I called to get some technical details before I placed my order and they were very knowledgeable about their product. I was actually surprised how much technical knowledge the... Toon meer
Excellent quality products and customer service!! Received my order on time and packaged incredibly! I wanted some additional parts... called in and got super friendly service. They looked up my origi... Toon meer
Bedrijf heeft geantwoord
I installed my first set of bi-pass doors this weekend. I have installed somewhere around 25 doors in the past, but none of the bi-pass variety. The hardware is a bit more complex and time-consumin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Made in the U.S. and handcrafted barn door hardware, elevate your home with affordable Artisan sliding barn doors and barn door hardware.
Contactgegevens
327 Market Street, 84037, Kaysville, Verenigde Staten
- info@artisanhardware.com
- artisanhardware.com
Great product and fast shipping
I would have expected better customer care for a pretty expensive door
We ordered and paid for an $1800 bathroom door in early May. Six weeks went by with zero communications or otherwise. Website indicated “unfulfilled. I finally call and leave a “voicemail”. Next couple days I start getting phone calls from some shipping company I’ve never heard of. On second or third call (remember, I don’t know who they are) the caller starts threatening something about storage costs, reshipping fees and the like. They eventually just left a 350lb box in front of my garage.
Not the best customer experience. Doors look fine so far, not mounted.
Nice quality
Great Company, Great Product, Great Staff
I found Artisan Hardware from online searches for barn doors. I loved the variety/selection and the reviews seemed good. The company felt legit and the products more authentic that what I could get from Lowes or Home Depot. I went through the online process of ordering without contacting Artisan's customer service. Big recommendation: Use their customer support to ensure your order is exactly what you need. I placed an order and it arrived in about 3 weeks. With the crating, the shipment is heavy so be prepared with folks to offload and move it. I ended up having issues with my delivery, and the door was damaged (unusable and unfixable). I took video and photos and filed a claim with Artisan. Their staff really stepped up. I got a call and we worked out a solution. The folks there are really helpful.

Antwoord van Artisan Hardware
Exceptional customer service and top…
Exceptional customer service and top notch product
Love your workmanship
Love your workmanship
Our clients appreciate the options and
Attention to detail
Thanks
Curt Mavis ASID
It’s exactly what was expected and east…
It’s exactly what was expected and east to assemble. Highly recommended.
Beautiful hardware
Beautiful hardware! Great quality and it looks so great with our barn yard slider door. We bought the bronze color and it is truly exactly what we were looking for.
Both the product and service was…
Both the product and service was excellent.
not To happy
We ordered our door completely assembled and the soft close and door handles were not installed on it. The door handles were tarnished haven't put up door due to door handle issue. Left message about issue and have not received a return call yet
Great product
Great product which arrived very quickly and was what was asked for. Good company to deal with. I would definitely buy from them again.
nice but needed help to be done right
Found hardware to be nice looking, but installation instructions for soft open and soft close was very vague and all the hardware has no adjustment. Screws sent out were bugle head but the the hardware was not countersunk for bugle head screws; so all the screws sat up above metal: not very attractive. In the end we drilled and and worked on the hardware until it had a quality finished look, but for the money payed I think more could be done by the manufacturer.
Poor customer service and delivery
Barn door hardware was high quality
Barn door hardware was high quality, and installation was relatively straightforward. One missing part, but this was shipped right away once I called.
I had some questions about the products…
I had some questions about the products and when I called they were always helpful, polite, and knowledgeable. From ordering to shipping it went smooth and I couldn't be happier with the quality of the product. Thanks so much!
Easy to order
Easy to order, prompt delivery. I would utilize this organization again.
We have ordered the metal panels twice…
We have ordered the metal panels twice now. We loved them for the first project so decided to add them to another door project. Great product, great customer service. We have already shared this website with many friends.
Barn door hardware
Service is top notch. I called to get some technical details before I placed my order and they were very knowledgeable about their product. I was actually surprised how much technical knowledge the rep had, because my questions were very specific. Kudos to great customer service. You just can't find that anymore. My order arrived to the exact specs that I ordered and worked perfectly.
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