Recently received two more pieces of art from ArtisBetter, I now have 4 in total. Love the artwork, the timeline to receive each piece has been reasonable, and the artist has been very accommodating e... Toon meer
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Lees wat reviewers zeggen
I couldn’t be happier with my purchase. Everything went smoothly and without issue from start to finish. Communication was excellent, the packaging was secure, and the shipping was quick and hassle-fr... Toon meer
The end product is just as I expected. It took almost 3 months for it to arrive During that time, I feared that my purchase may possibly not arrive yet my money was gone This ended up not to be t... Toon meer
Bedrijf heeft geantwoord
These paintings are a direct rip off from the brilliant British artist Sam Toft, therefore taking revenue away from her. There are subtle changes in the inferior artwork which presumably gets around c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our original paintings are 100% hand-painted by professional and remarkable painters using Professional oil/acrylic paints and High-quality linen canvas. We are focused on staying on creativity and The latest Interior design trends, So that we can offer creative solutions and customization to complement your design intent and budget needs.
Contactgegevens
5 Chung Ching Street,Sai Ying Pun & Sheung Wan, Hong Kong, 999077, HongKong, Hong Kong
- +12132845274
- info@artisbetter.com
- artisbetter.com
4,0
Goed
59 reviews
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Heeft 75% van zijn negatieve reviews beantwoord
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Buyer Beware!
Beware. I got hit with a $100 import fee upon delivery. I was not aware these were being shipped from China as I saw a US address for this business. The frame arrived with one crack at the top which I am not going to attempt to deal with, I can live with it. I would not do business here again unfortunately.
22 januari 2025
Antwoord van Artisbetter
Thank you for reaching out and sharing your feedback. I sincerely apologize for the unexpected import fee and any inconvenience caused by the crack in the frame. The import fee was a result of temporary policy changes in the U.S., and I understand how frustrating it can be.
Please note that I’ve already covered the import fee for you and refunded the difference to help offset the cost. I truly regret that this situation led to a less than ideal experience for you.
If there’s anything else I can do to help or if you have any further concerns, please don’t hesitate to reach out. I truly appreciate your understanding, and I’m sorry again for the inconvenience.
We still have Not received our order
We still have Not received our order . Very hard to contact you and find out what the hold up is !!!!
20 januari 2025
Antwoord van Artisbetter
Hi Melanie
I'm sorry for any setbacks this may have caused. I did send multiple emails regarding updates to your order, but it seems that they may have ended up in your spam folder. I'm glad you saw our email later and allowed us to ship. You are also satisfied with receiving the goods, thank you for your support.
Your email inbox is full
Your email inbox is full. My email bounced back. I placed an order yesterday and emailed with a question. I received a response very quickly and we determined I needed to change my order. I woke up this morning to request the change to my order and my message was bounced back with a Chinese message when translated said that their inbox is full. So now my order is incorrect and I’m worried I won’t get back in touch in time.
20 januari 2025
Review zonder uitnodiging
Antwoord van Artisbetter
Hi
Thank you for contacting us! I sincerely apologize for the issue with our email inbox - it was unexpected, and I understand your concerns. At that time, I had promptly cleared my emails and resolved your problem.
I appreciate your patience and wish you a happy life.
More beautiful in person
More beautiful in person. Exactly what I wanted. Good customer service. Will order again from this company.
2 januari 2025
"Exceptional Art with Outstanding Customer Care"
The painter produces outstanding artwork and ensures excellent communication to guarantee customer satisfaction.
29 december 2024
Everything I hoped for
We love our painting .The paintings at this gallery is beautiful. The painter worked well with us , regarding change of address . Thank you so much .
22 december 2024
This painting was everything we could…
This painting was everything we could have hoped for. Wonderful work and excellent care for delivery
16 december 2024
Godo quality, but not good logistics
The painting's quality is good, and the colors are beautiful. However, I was disappointed with the logistics - it took too long to receive the goods. I hope this can be improved.
13 november 2024
Antwoord van Artisbetter
Hi
Thank you for your kind words about the painting! I’m really glad you’re happy with the quality and colors. I truly appreciate your patience with the shipping delay, and I understand how frustrating that can be.
Moving forward, I will make sure to follow up more closely with the shipping carrier to help speed up the process. Your feedback is very valuable, and I’ll do my best to improve this.
Thanks again for your support!
Just received the most beautiful piece…
Just received the most beautiful piece of art! Thank you so much! Will definitely be ordering more from you!
26 november 2024
Very willing to work with you
First piece of art that was commissioned and it is beautiful thank you Diane
18 november 2024
Awesome Artist!
The number 1 desire of the artist was to produce a piece that I loved 100%! Kari went above and beyond to ensure I was satisfied! I WILL be a return customer!
15 oktober 2024
Excellence is in the Details!
The artist who makes the art we selected from Artisbetter personally reached out to us with photos of our piece to ensure we are happy with the final product. This was above and beyond! We are looking forward to displaying the piece in our home!
2 juli 2024
From the moment I ordered the art piece…
From the moment I ordered the art piece to the moment I received it, I felt that the artist went above and beyond to meet my wishes. In the end my expectations were surpassed! Thank you!
13 mei 2024
Poor response speed.
The speed of the seller's reply is slow, and the one here is a waste of time, but fortunately it is worth the wait.
4 april 2024
Antwoord van Artisbetter
Thank you for your feedback! We are deeply sorry for the delay in responding. In the future, we will work hard to increase the speed of responding. Thank you for sharing your experience with us. I will speed up the response speed in the future and always strive to provide satisfactory service to every customer. I am also very happy to hear that you think the work is worth waiting for.
Ooops… now what??
Quality, texture, style and framing are as pictured. However, the COLOR is way off from the pics I received. The med taupe/greige color depicted in your photos is actually a dark, very rosy coral. I’m going to have to neutralize it somehow, lighten that part and make it much more neutral. Any suggestions would be appreciated!!
17 maart 2024
Antwoord van Artisbetter
Thank you for your valuable feedback! During the painting process, I will strengthen the restoration of colors and strive to make the color tone of each work as close as possible to the effect of the original painting. In the future, I will further optimize the color presentation during the shooting stage to ensure that the colors you see in the photos are more consistent with the objects. Thank you again for your understanding and support!
I just want to say this is a real work…
I just want to say this is a real work of art. It's perfect to Hang it in my study.
4 maart 2024
The works of art blend perfectly with my room.
It suits my room, adds an elegant atmosphere to the space, and the fast delivery time allows me to appreciate it faster.
2 maart 2024
This is a wedding present for my son…
This is a wedding present for my son and his wife. Arrived safely, packed well, and in time. Very beautiful. A meaningful piece of act.
21 februari 2024
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