Artprintshop Reviews 

156
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Quality print at reasonable price. Hassle free process from ordering to delivery. Very pleased with purchase. Would use Artprintshop again and recommend to friends and family.

Beoordeeld met 5 van de 5 sterren

Happy with the purchase, the colours are really good. The canvas was well packed and arrived as promised. Minor issue is we would have preferred a rectangle shape rather than square.

Beoordeeld met 5 van de 5 sterren

Good selection of prints. The one I ordered turned out to be too small and the colour didn't suit but I was able to exchange this easily. The one I ordered in its place is perfect in size and colour... Toon meer

Beoordeeld met 5 van de 5 sterren

Great service and communication. Picture arrived quickly and was well packaged. Very happy with it. Worth the money!

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4,7

Uitstekend

TrustScore 4.5 uit 5

156 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(156)

102 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Good customer service.

Good customer service.

The print was well packaged and arrived on time and without any damage. The colours on the print are excellent and match the colours shown online. I was expecting a better quality frame and backing, but the one advantage here is that the item is very light in weight.

27 mei 2026
Beoordeeld met 5 van de 5 sterren

The canvas and frame are very good

The canvas and frame are very good. Your choice of carrier - not so! Fed ex delivery was not delivered on the day stated - and then delivered to an incorrect address- although it said I’d signed for it - makes me reticent to do another order due to the carrier - not the actual art

28 mei 2026
Beoordeeld met 4 van de 5 sterren

No customer service Number to call.Pictures are great.

Pictures are great.. but so difficult and frustrating not being able to talk to anyone !!?
Im sorry but I have to have a direct Customer Service on the Telephone... I will and canNot deal with a company that cant provide this basic Service.

Being a private and contract Interior designer and designing showhomes.. I found the deliverys frustrating and didn't know what, when or if anything was arriving .. when you are on site I cant always do emails I NEED to have a good Talk to Someone ?? about what is arriving... There's no warning and I only have a Short window of 2 days to take in delivery's.
It is not fair on the Site Manager or staff to take in my delivery's, and it has taken a lot more effort and time in cost, on this occasion.

2 juni 2026
Logo Artprintshop

Antwoord van Artprintshop

Hi there,

Thank you for your review and we're delighted to hear that you're pleased with the artwork.

I'm sorry to hear that you found the delivery process frustrating. As a small family-run business, we provide support via email, which allows us to respond quickly (usually within the hour) and efficiently and keep a record of delivery updates.

That said, we understood the time-sensitive nature of your project and, on this occasion, I personally contacted you by telephone from my mobile to help coordinate the delivery when this was requested. We also provided regular updates throughout the process and did everything we could to ensure the order arrived within your available delivery window.

We appreciate that managing deliveries on active projects can be challenging, and we're always happy to assist where possible. Should you place an order with us again in the future, please feel free to get in touch and we'll be happy to discuss the best way to support your project requirements (via telephone when we can if this is your preferred method).

Thank you again for your order and feedback.
Regards
Anita

Beoordeeld met 5 van de 5 sterren

Wonderful picture

Wonderful picture.
Arrived well packaged and on time.
Have used Art Print Shop several times and thoughrouly recommend.

28 mei 2026
Beoordeeld met 4 van de 5 sterren

First Purchase from this Company

Beautiful 2 pictures bought for my guest bedroom,one however was not checked for quality control and had not been assembled correctly,the print wasnt in the frame correctly and the board that forms the back of the frame was clearly warped
i did manage to reassemble the print and frame but its clear that it wasnt checked before being shipped

29 april 2026
Logo Artprintshop

Antwoord van Artprintshop

Hi Paul,

I’m really sorry to hear that one of your pictures arrived in this condition. Thank you for bringing it to our attention and for sharing the photos.

From what we can see, it may have been damaged in transit, but either way, your order should have arrived properly assembled and in perfect condition. I completely understand your disappointment.

I’ve emailed you directly so we can put this right with a replacement. We’d really like the opportunity to resolve this for you and make sure you’re happy with your whole order.

Kind regards,
Anita.

Beoordeeld met 1 van de 5 sterren

They use FedEx for the delivery who are…

They use FedEx for the delivery who are absolutely useless. Their website is completely useless. Attempted delivery once and shipped it back to the sender. Printshop couldn’t work out where my picture was so they sent me another. Had to stay in all day and wait. No option to change delivery date or put a safe place on. Unfortunately won’t use again for this reason.

28 april 2026
Logo Artprintshop

Antwoord van Artprintshop

We’re very sorry that your original delivery experience with FedEx was frustrating. Whilst the vast majority of our deliveries arrive without issue, we completely understand how disappointing it is when a parcel is unexpectedly returned to sender.

As soon as we became aware of the problem, we arranged and dispatched a replacement immediately, and we’re pleased this arrived quickly and that you were happy with the product itself.

We are continuing to investigate with FedEx why the original parcel was returned, as this is highly unusual. We always want our customers to receive both excellent products and a smooth delivery experience, and we appreciate your feedback.

Beoordeeld met 1 van de 5 sterren

Well we were told that fedex would…

Well we were told that fedex would deliver the parcel on Thursday 2nd April it is now Monday the 6th April and still no sign of it and tracking information tells us the parcel is in Thetford so can’t do a proper review at the moment but to say we are not impressed so far

1 april 2026
Logo Artprintshop

Antwoord van Artprintshop

Hi there

Thank you for your review, and I’m very sorry for the short delay with your delivery.

I completely understand your frustration, especially as you were expecting the parcel on Thursday 2nd April. Unfortunately, the Easter Bank Holiday affected courier delivery times, which caused the delay. I can see that the parcel was safely delivered on 7th April.

I’m sorry this meant you weren’t able to review the item at the time, but I do hope everything was received safely and that you’re happy with your order now it has arrived.

Regards
Tara

Beoordeeld met 5 van de 5 sterren

Excellent website & service

Excellent website - lots of fabulous artwork - easy to navigate and a great facility to guide you through bespoke framing options. My bespoke frames arrived within 5 days - great service

31 maart 2026
Beoordeeld met 5 van de 5 sterren

Highland Cow

purchased a Highland cow art print from Art Print Shop, and I’m genuinely delighted with both the product and the overall experience.

The print quality is exceptional, the detail in the Highland cow is stunning, with rich tones and a real sense of depth that makes it stand out beautifully on the wall. It has completely transformed the room and gets compliments from everyone who sees it.

Ordering was straightforward, delivery was prompt, and the print arrived well-packaged and in perfect condition, which really shows the care they take with their products.

If you’re looking for high-quality artwork that looks even better in person than online, I would highly recommend Art Print Shop. I’ll definitely be ordering again.

31 maart 2026

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