Impeccable customer service from the AGO team! I needed to amend my order and that was completed promptly without any hassle. The next day delivery was smooth and I was kept updated throughout the who... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
First experience with AGO was fantastic. Making order online was easy with large range for items that you will usually find at any Asian grocers. Items arrived properly packaged with protection for... Toon meer
Bedrijf heeft geantwoord
Delivery is always prompt, great service and excellent communication. If and when there is an issue, they resolve it quickly and are always easy to communicate with. David, particularly, goes above an... Toon meer
Bedrijf heeft geantwoord
Being a new mum, I am unable to leave the house for grocery shopping. AGO gave me the option to do it at home and everything delivered very timely the next day. The pricing was pretty much the same as... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Being proud Asian Australians, we happily shoulder the responsibility of bridging our two cultures by bringing the unique flavours of Asia into Australian homes. With over 3000 products to choose from (many of which can only be found in Asia), you’ll be able to choose a dish which showcases the fresh, bold and comforting flavours of our cuisine with friends and family in no time. We believe that your money and time should be well spent with loved ones, so we strive to offer the lowest prices, best products and an easy shopping experience without any stress. Asian Grocer Online is a labour of love, starting with our family and ending with yours.
Contactgegevens
4,5
Uitstekend
161 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Awesome fresh vegetables
Awesome fresh vegetables - great range of groceries - reliable delivery.
26 februari 2023
Antwoord van Asian Grocer Online
Hi Tiffany,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
Antwoord van Asian Grocer Online
Hi Vanessa,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
Great price and reliable
22 februari 2023
Antwoord van Asian Grocer Online
Hi Tuan,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
Arrived on time delivery was as…
Arrived on time delivery was as ordered. Delivery person was friendly and professional.
21 februari 2023
Antwoord van Asian Grocer Online
Hi Jan,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
Antwoord van Asian Grocer Online
Hi Melanie,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
Mixed leaves slimey
Most items were great. However, the mixed leaves were already wilted and slimey when they arrived so I had to throw them out.
28 januari 2023
Antwoord van Asian Grocer Online
Hi Angela,
Apologies for the unsatisfactory product that you have received. We have refunded you for the mixed salad leaves that you ordered. Please feel free to contact our support team if you have any future incidents and we will do our best to resolve them.
Warm regards,
AGO Team
Antwoord van Asian Grocer Online
Hi Alek,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
Great service
26 januari 2023
Antwoord van Asian Grocer Online
Hi Michelle,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
Great delivery service!
24 januari 2023
Antwoord van Asian Grocer Online
Hi Kris,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
More seemless experience than Woolies…
More seemless experience than Woolies (who I've been getting deliveries for years long before COVID). Prices, quality and service all good. It's down to earth and no frills.
6 januari 2023
Antwoord van Asian Grocer Online
Hi Mona,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
Good quality quickly delivered.
4 januari 2023
Antwoord van Asian Grocer Online
Hi Helen,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
Reliable and great customer service
Asian Grocer Online is always reliable with deliveries and all groceries ordered are packed well. Even on the rare occasion when there was a problem with my order, the customer service was prompt and issue resolved very quickly. Thank you!
29 december 2022
Antwoord van Asian Grocer Online
Hi Chanice,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
easy to navigate and prompt delivery, great service
2 januari 2023
Antwoord van Asian Grocer Online
Hi James,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
fresh and fast delivery thanks
1 januari 2023
Antwoord van Asian Grocer Online
Hi Jongyeon,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
Antwoord van Asian Grocer Online
Hi Amar,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
I received my package from you
I received my package from you
I have paid for 7 packets and received 6 packets with no explanation or refund on the 7th packet I didn’t receive.
You wrote 6 packets on the box it came in
Very Disappointed 😔
4 januari 2023
Antwoord van Asian Grocer Online
Hi Hawea,
Our apologies for the late reply. We sent you 6 packets as that was all we had in stock at the time. We sent you an email when we edited the day of delivery and charged only for the 6 packets sent out. Should there be any further issues please do not hesitate to contact our support team. We hope you will still want to shop with us in the near future.
Super Efficient
As usual the Asian Grocer has a good selection, is super efficient, and it was delivered the next day packed in mostly eco packaging. Though I would like to see NO bubble wrap!
7 december 2022
Antwoord van Asian Grocer Online
Hi Julia,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
Easy online ordering and great customer…
Easy online ordering and great customer service!
7 december 2022
Antwoord van Asian Grocer Online
Hi Tina,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
Antwoord van Asian Grocer Online
Hi Sirikan,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
Very happy with the freshness of…
Very happy with the freshness of products and variety of goods.Good customer service and the delivery was excellent. Thanks!
25 november 2022
Antwoord van Asian Grocer Online
Hi Kerenna,
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.
Best regards,
AGO Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.