Aspiga Reviews 

Great … beautiful dress excellent service.

I use your Haslemere branch and Jenny is amazing. Always so helpful and ready to give honest advice and opinion if asked for which is what I need and want. Nothing is ever too much trouble for her. Your clothes are lovely and I recently bought quite a few items for my summer wardrobe. Great quality and reasonably priced too.

Great service, quick delivery and love the use of AI to superimpose dress on to a photo of myself to see if it looks a good match.

As ever. Aspiga clothes never fail to make every new item you purchase feel like a special occasion . The shirt is buttery soft, perfect fit and so easy to slip on with a necklace and feel dressed to impress. Can’t wait to see what you design next.

Edit / Update: literally 10 mins after being told on phone that the dress is out of stock and won’t be returning, I decided I had nothing to lose by placing a repeat order (refund for first order already processed, and dress was still showing on website as being available). Lo and behold, less than 24 hours later, and I now have a tracking number, so it seems the information given to me by customer services was incorrect - perhaps they simply prefer to issue a refund and claim that an item is out of stock than actually spend time investigating the reason for something being stuck in “processing” mode? Really put me off the company, but I still love their dresses, so now very conflicted!!
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Tried on a dress in Fenwick, loved it, so decided to order direct from Aspiga website as can use my (postgraduate) student discount.

Paid for 2 day delivery, but 5 days later, the order status still said “processing”. I decided to phone Aspiga and the woman on the phone said it was out of stock and she would refund me. I questioned why I hadn’t been informed, and she said they did send me an email. I checked and said I didn’t have one, and she said it would have come from a different address to the usual aspiga one. Went through all messages in both my inbox and spam folder and definitely no email.

According to the website the dress is still available (12 hours after being told it was out of stock with no plans to restock), and it appears there are also lots available in nearly every store too (some are even showing a green box, which means they have plenty of stock).

The woman on the phone claimed there was only one dress marked as available, but they must have miscounted, and actually none are available?! Which doesn’t explain why I am able to add multiple dresses to my basket on their website.

Doesn’t add up.

Reading the reviews, I’ve seen a few people who had their orders cancelled mention they too were using a discount code. Coincidence? Either way, the level of customer service doesn’t reflect the price point of the brand or the image they are trying to convey.

Guess they missed the marketing lesson about the need to delight your customers :(

The dress is great however, it's expensive as I find with most of Aspiga.
I also have to mention the packaging which I find really poor, it's usually a reused paper bag full of creases (feels like it's been used over and over!) and the dress itself was in another very poor quality plastic bag inside, not a lot of care and attention is taken in the packaging. If you look at some other brands of a similar price point - their packaging is a real market leader. Aspiga packaging feels very "second hand".

This is my first purchase with Aspiga,I needed to contact customer services for an exchange. My request was responded to easily and my dress arrived extremely quickly.

Lovely dress- easy to dress up for special occasions.

I love ASPIGA clothes and I get them as birthday and Christmas presents from my daughter and daughter in law as well as buying them myself. The only problem I have is with sizing . The dress I just bought is fabulous in this hot weather. Cool and stylish.

Beautiful product, delivered quickly.

Superb service. Speedy delivery and quality clothing

great styles, beautiful material

I loved the shirt but unfortunately it was too fussy for me so returned. Easy returns & quick refund.

Beautiful light cotton trousers, stylish and well made. Fast delivery and environmentally friendly packaging.

I wanted a natural fabric long slip for wearing underneath white summer dresses and what arrived was a long camisole. However it is cool and fine 100% cotton and beautifully made.

Beautiful dress, good quality and fits perfectly

OMG .. so old fashioned .. will suit a thin lady who is 6ft 5 ! Tried many times .. never will buy anything-

Lovely dress and a rapid and efficient service

Really pleased that I was able to go on a list for re stocking of item email . The wide leg white trousers that I wanted . I had the blue ones last year and was really pleased with the fit and comfort.
I also bought a gorgeous blue linen blouse .

Ordered a dress which was in stock and waited at least nine days before emailing you to discover it was out of stock, disappointing! However had another one ordered and got that very quickly. Am always happy with my purchases.