Auctioneum Reviews 

Communication following the auction was quick and efficient, packing and shipping was excellent and reasonably priced. Can recommend this company.

It was all just so easy to deal with these people & all I spoke with were most helpful making it such a pleasant experience which I look forward to repeating when next something they have on offer takes my eye

Pleased to rate East Bristol Auctions as one of the greatest auction house in this world. Thanks to the whole team for their efficiency & transparency in arranging such big live auctions. Again
many many thanks for Mr.Andrew Stowe(Andy) for his alround coordination.

In November I submitted some items for inclusion in their December auction, however for some reason they were overlooked and when I enquired they apologized and said they would be in the January one instead. In the interim they mislaid my bank details so I had to submit them again. My items were in several lots and I noticed from the photos that a condiment set had been split between two lots, the salt and pepper pots in one lot and it's base in another. Whether it went through the auction like that I don't know, could have been confusing for the buyer if it did!
Despite getting a deluge of emails both pre and post sale I had to chase them up to get details of one particular item which supposedly had been sent twice but I never received.
The items I'd put in were of no great value and to be fair the various hiccups were quickly resolved and the staff I spoke to were always friendly and helpful.
Overall a straightforward process and the odd hiccup aside pleased with the outcome.

No invoice or notification after sale - they will not send until way after storage fees become payable in order to rake in extra costs. I would not recommend dealing with these rip-off merchants

This is my first time using an auction. Amazing. If you have anything to sell, I recommend you call in and disusss the item with them. Good professional advice given. Will definitley use them again

A very efficient and friendly service. The item was packed and posted very quickly. I recommend East Bristol Auctions who are a pleasure to deal with

Great auction house very professional and prompt shipping .

Excellent communication
and organisation. Also excellent contact and well
Organisation. Very happy indeed in all respects. Would highly recomnend

Helpful, cheerful staff on the phone. And a packing service par excellence. So a very good experience all round.

I use a lot of auctions and need things delivered. I have used East Bristol a few times now and their service is excellent. I would say they are the best out of the 30 or so auctions I have used.

I had a heart attack and was in hospital, I missed paying for a knife and had shi**y emails when I was able to read my phone, I replied and apologised and asked if I could pay the invoice which was only a week or so late but was told no I can’t pay for it now, so I tried to log in to my saleroom account but this auction blocked me on there over a £20 knife, I emailed asking to please unblock me on there on numerous occasions but always been ignored, terrible company steer clear

Very friendly and helpful and professional staff. Very pleased with your great work…

Fast Efficient Service and Postage and very friendly helpful staff

East Bristo Auctions Ltd est une étude formidable et très compétente Un service logistique extraordinaire Très sérieux Du personnel compétent J'espère acheter à nouveau dans cette étude Le coffret en faience etait formidablement bien protégé Merci beaucoup On en re demande Jocelyne

Laura, Dean and Andy

I called up as had never bid online before, the team were extremely helpful and spent a lot of time answering my questions. The online bidding process was faultless and Andy the auctioneer made the long auction entertaining (you should be on the stage!). Post the auction I called up and spoke with Laura about my item and she was amazing - helpful, personable and friendly, we sorted the postage with the help of Laura and Dean in the office. Great from start to finish.

I have dealt with East Bristol Auctions a number of times in recent years, and their services are second to none. Absolutelely faultless from start to finish.

Thanks again guys.

Steve

Fantastic experience as a new customer! Thank you so much for your help today.

Put 3 lots in for sale No communication as to when up for auction
2 lots sold No communication
Lot not sold went in an on line auction the following week which I was not told about
Very poor

I recently placed a bid and won a Collectable via the Saleroom which when arrived was majorly damaged. I sent a communication to East Bristol auctions who sold this to us and all they said was ‘sold as seen’ not our problem we are not obliged to tell of any damage. We raised this with The Saleroom and they supported the auction house making statements that were not true. First warning to all is East Bristol Auctions will not detail any damage whether obvious or not and hide behind their disclaimer. The Saleroom are not empathetic or unbiased to issues raised. Buyers/bidders beware