Audika - Barnstaple Reviews 

Barnstaple branch, always polite, helpful, courteous and friendly ( special mention for Sharon who often gets the short straw of dealing with me!

Great service as it always has been took the time to explain and show me exactly what is going on with my hearing have no complaints at all thank you

A pleasant and useful experience from start to finish from both Sharon and Shaun.

I’ve been partially deaf for over 20 years and, despite multiple appointments over the years, I never felt like anyone really got to the root cause.

Yesterday I met Shaun at Hidden Hearing Barnstaple and went in sceptical because of past experiences. Within minutes, that changed.

Shaun is genuine, empathetic, and clearly knows his stuff. The hearing test was incredibly thorough, with clear explanations, images of my ear, and even discussion around previous diagnoses I’d been given. For the first time, I properly understood why I’ve been struggling to hear.

He tailored a hearing aid to my hearing graph there and then and fitted it so we could retest. The difference was night and day. At first the clarity felt strange, but after a few minutes everything felt balanced in my head again. When the hearing aid came out, it was immediately obvious how much I’d been missing.

It was a free consultation, like many offer, but this felt completely different. I left feeling reassured, understood, and actually excited for my next appointment to trial the hearing aid in everyday life.

I’d highly recommend Shaun and the team at Hidden Hearing Barnstaple — especially if you’ve been struggling for years without clear answers.

I have just purchased my second hearing aid from Shaun Samuels. Went for un upgrade to the Oticon Zeal, absolutely thrilled with it. First class service, nothing is too much trouble. I would highly recommend Shaun and Hidden Hearing.

Very good service. Polite and friendly.
Informative

The manner that the young lady fully explained everything and gave me all the details l needed to go away and think whether l felt the high cost was worth going forward .

Arrived on time respected my property closed the
gate on leaving.
Carried out my repair and adjustments all well
look forward to see him again.
Anthony Fellows

I was given a good welcome when I arrived.
I was listened to during my interview and notice was taken of a problem and a solution was provided. It was good to hear that my hearing had improved over the last 12 months.

Once again at my annual review Sean was so helpful and thorough he definitely goes the extra mile for me .

Very educational and informative and extremely well presented

Shaun is brilliant! Very helpful and knowledgeable and an expert in this field. Yesterday he fine tuned my hearing aids again to compensate for further hearing loss over time, and i am very grateful to hear much better than i expected. Thanks Shaun.

Professional, thorough, informative, relaxed, friendly and, to some extent, surprising…I didn’t realise quite how bad my hearing problem was.
Shaun is very good and the explanation of my problem made so much sense. The opportunity to try a live test was much appreciated. It was the equivalent of turning on the lights in a darkened room.

I have been wearing hearing aids for a number of years provided through a high street optician chain. I was curious to see if an approach with a highly rated local audiologist would resolve or reduce some of my difficulties. Shaun at the hidden hearing Barnstaple branch was very thorough in assessing my hearing and listening to the issues I was having.Two months on and I'm delighted with the impact my new hearing aids are having in many different situations.

Excellent explanations, relevant tests, no pressure selling .
Very professionally presented.

The Audiologist was very professional ,carrying out a whole number of tests and explaining the results as we went along.

Courteous, friendly and professional. The procedure was explained well. Suzanne was patient with me. The whole experience went well.

Friendly and helpful, as ever.

Absolutely with out doubt 100% recommend Barnstaple Hidden Hearing

Shaun was excellent overall. His demeanour was professional, highly experienced and above all totally honest.
I will recommend him and the Barnstaple Office to anyone needing similar hearing deficit advice.