Audika - Barnstaple Reviews 

Shaun is alway so helpful & patient.. my appointments are booked well & the staff always update you on any changes very happy with service from hideen hearing thank you for making my world normal as your hearing makes such a difference

For somebody who didn’t think they had hearing problems, like me, Shaun has changed my hearing for the better. Thinking my husband mumbled, didn’t hear what I was saying and having the tv on loud volume. Well I can hear him clearly and tv now on low volume. Thanks Hidden Hearing and Shaun for making the process easy

Whilst on holiday in Barnstaple my husband had a problem with his hearing aid, we went into the Barnstaple branch and saw Sharon. She was extremely helpful and sorted the problem for him in minutres.

Sharon was patient, friendly and helpful. My hearing aids were fully serviced for me while I waited.

Having been with Hidden Hearing in Barnstaple for many years, Shaun and Sharon and the service they provide is first-class in all respects. Shaun, whose professional but patient and friendly approach cannot be faulted.

A fine professional assessment of my hearing problems and the provision of hearing aids finely tuned to my personal circumstance which solved them. Could not have wished for better treatment or a more accomplished audiologist than Shaun at Barnstaple HH.
John Nettles

I called today just for general advice with regards to Auditory Processing Disorder. Although Sharon couldn't help she went above and beyond to help source contact details and names of local people who might be able to help. This care and support would make me go back to Hidden Hearing in the future.

Made an appointment with Shaun as had a problem with my left hearing aid who dealt with very promptly and efficiently. Very much appreciated

I recently upgraded my hearing aids and wow what difference! Firstly, Shaun was hugely helpful and supportive, his expertise second to none. Making the change has made a massive difference to my life, for the first time I can hear properly in noisy areas such as restaurants, pubs and busy workplaces. It was such a joyful experience after so many years to be able to be fully engaged in a conversation where there is lots of background noise and not feel isolated or embarrassed. My confidence has gone up and I feel like I can enjoy my life and my work so much more fully now my hearing is significantly better thanks to Shaun and the team.

Barnstaple branch, always polite, helpful, courteous and friendly ( special mention for Sharon who often gets the short straw of dealing with me!

Great service as it always has been took the time to explain and show me exactly what is going on with my hearing have no complaints at all thank you

A pleasant and useful experience from start to finish from both Sharon and Shaun.

I’ve been partially deaf for over 20 years and, despite multiple appointments over the years, I never felt like anyone really got to the root cause.

Yesterday I met Shaun at Hidden Hearing Barnstaple and went in sceptical because of past experiences. Within minutes, that changed.

Shaun is genuine, empathetic, and clearly knows his stuff. The hearing test was incredibly thorough, with clear explanations, images of my ear, and even discussion around previous diagnoses I’d been given. For the first time, I properly understood why I’ve been struggling to hear.

He tailored a hearing aid to my hearing graph there and then and fitted it so we could retest. The difference was night and day. At first the clarity felt strange, but after a few minutes everything felt balanced in my head again. When the hearing aid came out, it was immediately obvious how much I’d been missing.

It was a free consultation, like many offer, but this felt completely different. I left feeling reassured, understood, and actually excited for my next appointment to trial the hearing aid in everyday life.

I’d highly recommend Shaun and the team at Hidden Hearing Barnstaple — especially if you’ve been struggling for years without clear answers.

I have just purchased my second hearing aid from Shaun Samuels. Went for un upgrade to the Oticon Zeal, absolutely thrilled with it. First class service, nothing is too much trouble. I would highly recommend Shaun and Hidden Hearing.

Very good service. Polite and friendly.
Informative

The manner that the young lady fully explained everything and gave me all the details l needed to go away and think whether l felt the high cost was worth going forward .

Arrived on time respected my property closed the
gate on leaving.
Carried out my repair and adjustments all well
look forward to see him again.
Anthony Fellows

I was given a good welcome when I arrived.
I was listened to during my interview and notice was taken of a problem and a solution was provided. It was good to hear that my hearing had improved over the last 12 months.

Once again at my annual review Sean was so helpful and thorough he definitely goes the extra mile for me .