My yearly review was done professionally and with care. The friendly approach was much appreciated. First class service!
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Lees wat reviewers zeggen
I had the best hearing test i have ever had. It was very well put over on my condition and very well conducted and informative. The gentle man who did my test was very thorough and very knowledgeabl... Toon meer
Service of my existing hearing aid was completed by Ffion ( supply audiologist from Llanelli ) carefully using new domes and microphones. Tested both my ears for wax and used sound box for my ears , S... Toon meer
Great service, hearing test was very thorough, and comprehensive. Appointments made at convenient locations for parking, also for public transport, so very easily accessible. The testing lasts appr... Toon meer
Contactgegevens
Novello House, 11 Cathedral Road, CF11 9HA, CARDIFF, Glamorgan, Verenigd Koninkrijk
- 02920 828220
4,9
Uitstekend
129 reviews
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I like the staff and enjoy talking with…
I like the staff and enjoy talking with them. I feel they have my best interests at heart
19 oktober 2024
Thorough and professional
Very thorough and professional and a pleasure to see Mr Cox again.
Adjustments and checks all done and completed successfully.
18 oktober 2024
All at hidden hearing were very…
All at hidden hearing were very friendly and professional. My appointment lasted for approximately 1 hour and it was carried out by the audiologist without being rushed and was very thorough, I was more than pleased.
17 oktober 2024
Hearing test
I found John very pleasant the test was a good experience and the outcome very rewarding.
15 oktober 2024
Hidden Hearing’s excellent service
The level of support and service from both Jessica ( ear wax removal) and David ( hearing check expert) was excellent. Nothing is too much trouble for them and they are both very reassuring.
11 september 2024
An excellent Audiology experience.From the moment I walked into reception…
From the moment I walked into reception I was met with great courtesy and received a thorough consultation with David. He was able to answer any questions that I had and to refer me to the next stage. The next expert, Jess was also extremely reassuring and courteous throughout my treatment. I will be highly recommending Hidden Hearing.
22 augustus 2024
Thank you for a thorough hearing test.
13 augustus 2024
She was polite and patient and listened…
She was polite and patient and listened also most helpful and forthcoming with information
12 juli 2024
The staff was very friendly
The staff was very friendly and professional.The bloke I saw was very nice and reassuring.
13 juni 2024
Setting aside disappointment
Despite having been tested and on the point of buying 18 months ago but finally deciding to stick with the aids I had I was received warmth and courtesy.
The audiologist was clear and patient and explained the procedures, their purpose and the results, putting one at ease and inspiring confidence.
12 juni 2024
To be listened too and not to receive tge hard sell
The audiologist was very informative and professional. I felt I was involved in the decision making process. In fact in was my decision. The audiologist set out the reasons why using a hearing aid sooner rather than later was a good option. Excellent service.
8 juni 2024
Excellent experience
I called and was offered an appointment within 2 days. The receptionist was very friendly when I arrived and the audiologist was extremely respectful, knowledgeable and answered all my questions. Excellent experience.
22 april 2024
great informative service
The appointment was excellent, Dave walked us through everything we might need to know about hearing loss and was very easy going. Each procedure was explained. Great professional service.
23 april 2024
Hidden hearing
Excellent quality of care and professional service but was running late had to wait over half hour after appointment time to be seen
16 april 2024
Great experience!
Very good personal customer service
The examination is thorough and unhurried.
No pressure to buy
Would recommend this company
1 maart 2024
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