The lady who saw me was very professional. She explained everything before we started. She was a bit concerned after putting camera into right ear as there was an abnormal image behind the layer off s... Toon meer
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Lees wat reviewers zeggen
Grace was very professional from start to finish. I over-ran my 75 minute appointment without being made to feel rushed. I was allowed to walk outside with hearing aids on so that I could hear the rea... Toon meer
This is second hearing test since needing aids. The first from a high street shop was short & somewhat impersonal. My second at Hidden Hearing was extensive & personal to me. Grace asked what I wanted... Toon meer
I was offered a home visit which made things so much easier for me. Simon was brilliant. Really explained things well and didn't mind what questions I asked. He answered them all. very knowledgeable,... Toon meer
Contactgegevens
14 Regent Street, GL50 1HE, CHELTENHAM, Gloucestershire, Verenigd Koninkrijk
- 01242 223050
4,7
Uitstekend
81 reviews
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I was late for my appt but Grace and…
I was late for my appt but Grace and Sharon were still very welcoming.
Grace is always professional and has a special way of putting you at ease and happy to respond to any questions asked.She offers confidence and reassurance.
Thank you.
29 oktober 2025
A lesson in how to treat people. Excellent service
I was offered a home visit which made things so much easier for me. Simon was brilliant. Really explained things well and didn't mind what questions I asked. He answered them all. very knowledgeable, very patient and approachable. Excellent. service, can't fault it and would highly recommend.
8 oktober 2025
The whole experience of Hidden Hearing…
The whole experience of Hidden Hearing was very friendly and professional my needs were listened to and understood by Grace who is very experienced and knowledgeable
23 augustus 2025
The gentleman who came out to me was…
The gentleman who came out to me was very nice and friendly very professional
Diagnosed my hearing was quite bad
Then came the bombshell
£6000 for the recommended hearing aids!!!!!
No thanks I’ll shop around
1 augustus 2025
Review zonder uitnodiging
Such a lovely girl who does my test &…
Such a lovely girl who does my test & so helpful giving me lots of advice.
27 augustus 2025
Everything was great.
Everything was great.
Grace was very understanding and explained everything in a language I understood
13 augustus 2025
As usual it was very professional.
As usual it was very professional.
Grace was so very helpful and extremely pleasant.
So pleased we came to Hidden Hearing.
Have recommended it to friends that now hearing aids from yourselves.
12 augustus 2025
Such a lovely helpful young lady very…
Such a lovely helpful young lady very professional
27 juni 2025
Very thorough
Lovely people, very thorough hearing test and overhaul of hearing aids. Always impressed.
11 juni 2025
Grace was very professional from start…
Grace was very professional from start to finish. I over-ran my 75 minute appointment without being made to feel rushed. I was allowed to walk outside with hearing aids on so that I could hear the real-world difference. I was offered two solutions with top-of-the-range Oticon aids with free after sales support. Only negative was that the aids were more expensive than expected.
24 mei 2025
Annual Checkup
The staff were friendly helpful and very professional, which made the whole experiance very pleasant.
22 mei 2025
So glad I chose Hidden Hearing
Great, friendly service with really knowledgeable staff. So pleased with my hearing aids.
18 april 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Audika - Cheltenham
Good morning,
Thank you for your 3-Star review. We are pleased to hear that you have found your experience "very good". We welcome any comments whether they be recent or overall experience.
If we can help further, please contact our Customer Services Team on 0800 740 8796 who will be happy to take your call.
Kind Regards
Hidden Hearing Ltd
Customer Services.
A very pleasant and professional audiologist, who made the whole experience most straightforward.
Grace was very pleasant and efficient all through the examination, she explained everything clearly, and it was all perfectly straightforward. She's a true professional and a real credit to the organisation.
18 maart 2025
First class all round
Unhurried, relaxed, helpful, thorough. Made the visit a pleasure.
26 februari 2025
Whole service was exceptional
5 februari 2025
Practitioner Niamh was really helpful
Practitioner Niamh was really helpful . She explained everything clearly . Aided me in choosing the correct aids . I am extremely pleased with the results . It has made such a difference to me . I can use my phone and hear calls so clearly now .
6 februari 2025
Review zonder uitnodiging
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