Audika - Eastbourne Reviews 

Fantastic service. Very easy to access. Extremely professional and pleasant staff.
I will definitely use Hidden Hearing Eastbourne again in the future.

The receptionist was very friendly and pleasant. Ben, the audiologist was competent and professional. He was very good at explaining each step of the examination and he showed the result, then and there. He was very helpful

Always helpful and make you welcome and provide a good and cheerful service,

Easy booking, really friendly staff, easy to find

I've been a customer of Hearing Hearing for about a year now and during this time I have accorded a highly level of courtesy, and superior expertise. Ben, Belinda and Gaye delerve special thanks for thier expertise, understanding and assistance,

I was on my way to rehearsal at The Grove Theatre Eastbourne when I realised that my hearing aid wasn’t working as well as it should be and unfortunately I left my cleaning kit at home. I popped into Hidden Hearing and explained my plight and I was given excellent customer service by Gaye who went the extra mile. I would definitely recommend Hidden Hearing, I felt I had made a good friend and was made to feel so welcome, I will definitely consider Hidden Hearing in the future when I need to purchase a new hearing aid. A big shout out to Gaye for her wonderful service, Hidden Hearing are so lucky to have Gaye as part of their company.

Professional but friendly. Knowledgeable.

It was a great relief to have the wax removed from my ear. The whole procedure in the Eastbourne clinic was very professional and efficient. The cost included ensuring both ears were wax free as well as a hearing test, with aftercare advice.

Gaye was extremely helpful. I took a hearing aid to her which didn’t appear to be working and she helped me in minutes and showed me how to change the filters. Thank you

Everything was brilliant right through from booking my appointment to the procedure itself. Gaye on reception was incredibly friendly, knowledgeable and got me booked in quickly. Belinda who carried out my appointment explained everything clearly and was very efficient. Thank you!

I had 2 appointments with Belinda at the Eastbourne branch, following an ongoing ear infection. She has been so helpful and re-assuring. I wouldn’t hesitate to go back. Fabulous, friendly and kind. Thank you so much 😊

Wonderful service from Hidden Hearing in Eastbourne, effective and well-informed. Keep up the great work, Belinda and Gaye!

My 97 year-old Mum was completely helpless without her hearing aids.
I asked HH for an emergency appointment and Kira and Gaye were amazing in their response. I was able to phone them both directly to explain the problem (not always an option these days), and they gave me a next-day emergency appointment in Eastbourne. Once there, Belinda did her magic trick of ear-wax removal (which takes weeks to wait for at the NHS surgery).
Problem all solved with 2 very satisfied customers.
The kindness, compassion and wonderful people-skills displayed by Gaye at the Eastbourne HH location are an awesome reminder of how important customer relations are.
Well done Hidden Hearing!

Very impressed with the efficient and a warm friendly service, most helpful and informative, well done to all staff members

Went to Hidden Hearing in Eastbourne for ear microsuction - what a fabulous service and the ladies who helped me couldn't have done more or been more informative and helpful if they had tried.

We were coming to Eastbourne for the weekend and I had had a blocked ear for a week, I couldn't find an appointment in Bristol until November but as soon as we explained this Hidden Hearing said they could see me the same day. Gaye booked me an appointment with Belinda and they helped me out the same day. Thank you ladies, I actually got to hear the conversation at our family reunion 😃

Just had my last appointment with Michael my Audiologist he has been so patient and kind as I have profound hearing loss I had to try the two different types the speakers or moulds so he got me to try both and I felt more comfortable with the moulds, as I said he was so patient,so I won't have to go back now for a year the hearing aids are absolutely brilliant I have never been able to hear so well, Thank you Michael and Hidden hearing

Thanks for a professional service with the human touch.
Would highly recommend

I care for an elderly lady who was having trouble with her hearing aid.
One phone call to the Eastbourne branch gave me all the information I needed, and I was able to arrange a home visit very quickly .
Many thanks to Gaye for all your help.

Just been to Eastbourne Hidden Hearing, very professional & informative
Service for wax removal & hearing test
Carried out by Kathryn.
Many Thanks

Excellent customer service. Thanks to Gaye for on site repair. Couldn't fault friendliness and professional attitude. No pressure to renew old hearing aids just good honest help and advice. Thank you.