The audio clinician that looked after me was excellent, thorough, put me at my ease and explained the process and outcomes well. Very happy with my Audika experience following around 10 years with hi... Toon meer
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Lees wat reviewers zeggen
All staff were extremely friendly and professional. My first appointment was very thorough and identified my hearing issues. All options were discussed and explained well. Purchased hearing aids, co... Toon meer
I went into to check a battery on one earpiece which was losing power quickly. The battery was replaced and I was given a hearing test to check if a previous problem had affected my hearing( I’d retur... Toon meer
On my third set of hearing aids now with Hidden Hearing, since 2012 when I purchased my first pair. The service has been excellent, I took Fareeha the Audiologists advice and upgraded to their latest... Toon meer
Bedrijf heeft geantwoord
4,8
Uitstekend
95 reviews
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100% Happy
Fareeha in the Leicester branch is a really lovely person who certainly knows everything there is to know to make people feel relaxed confident and at ease.
Many of my friends wear hearing aids but unfortunately not from Hidden Hearing and they all complain. No one is entirely happy like I am.
I have been using Hidden Hearing for years and appreciate the help and advice. They have never been wrong.
27 oktober 2022
Review zonder uitnodiging
I have been told everything
I have been told everything, I never knew about my hearing and hearing aids. The test by Fareha, was very in-depth and the quality of the sound is indescribable. I was especially impressed with the quality of the Bluetooth through the aids. Very caring lady and excellent service.
14 oktober 2022
Review zonder uitnodiging
Another efficient session with Fareeha
Another efficient session with Fareeha, very reassuring to hear all okay.
13 oktober 2022
Review zonder uitnodiging
Thorough hearing assessment by Fareeha
Thorough hearing assessment by Fareeha, regards Vallabh
11 oktober 2022
Review zonder uitnodiging
Well organised excellent service by…
Well organised excellent service by Emma Fawcett and the team.
3 oktober 2022
Review zonder uitnodiging
Brilliant professional service
I made a booking online late on Sunday evening and was contacted by a representative early the following morning, and after a discussion, telling the rep that I just needed a test, but could not afford hearing aids at the moment, was told that that didn't matter. The test was booked for Thursday pm. The test was carried out by an extremely polite young lady, who obviously had been well trained.
The test was very thorough and did reveal a significant loss in my hearing above about 3kHz.
I tried the Otis hearing aids, and 'wow' I could hear so much more detail.
Again, I told the lady, Fareeha Khan BSc MSHAA that due to a house move etc, I could not afford them at the moment.
There was no fuss, no pushy sales talk. Totally professional and understanding.
(The hearing aids I tried would cost 5K!!)
I guess it's all a matter of personal circumstances. I would have loved to be in a position to buy them, but sadly, not just yet.
I'll have to put up with my stereo sounding like an old AM radio, with no high frequencies, complete with the heterodyne whistling that Ive come so used to.
5 stars awarded because of the high-quality test, and the brilliant attitude and manner of Fareeha.
Thank you.
29 september 2022
Review zonder uitnodiging
Great health check from lady
Great health check from lady, finally found out the issue with my hearing.
13 september 2022
Review zonder uitnodiging
Excellent personal service at home and…
Excellent personal service at home and in office. Very helpful audiologist Fareeha, explained everything properly. Impressed with the quality of the hearing aids, I would wholeheartedly recommend hidden hearing.
9 september 2022
Review zonder uitnodiging
best experience of wax removal
The Practitioner was so friendly and relaxed asking about my problem and explaining the process fully. I have had wax removal at other places but this was by far the best experience I’ve ever had. I felt extremely comfortable with the whole thing and will continue to come here.
5 september 2022
Review zonder uitnodiging
Friendly & efficient service as always
18 september 2021
Very friendly personal
Very friendly personal. Always professional. Efficient client follow up and support.
9 september 2021
. Service appointment
After a couple of irritating imposed rescheduling of dates/venues the appointment was faultless, professional. and effective ... Thank you Anne
17 maart 2021
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