Audika - Maidstone Reviews 

Friendly customer service, knowledgeable and professionally carried out.

Darren is most knowledgeable and thorough. His advice is sound. It is comforting to know that he will follow up on his advice and actions.
The receptionist kind and helpful.
The reception area clean, calm and bright.

Darren was great explaining everything and put me at ease and I learnt a few things at the same time I will definitely be back in two years time for a checkup

Jess, the ECP at Maidstone, made my experience such a positive one. It was my first time having ear wax removal but she made me feel comfortable straight away. She was very clear with the information she told me and explaining the process so I had great confidence in her abilities. A big thank you to Jess.

A great experience with in depth discussion on general health and a comprehensive testing session with good explanations

Hannah was knowledgeable, kind and careful. Most in depth test I have ever had.

Friendly and respectful and patient

Jane Kershaw at Hidden Hearing (Maidstone) is really excellent, friendly and professional. She is very skilled and knowledgeable. She really listens to your needs and issues and makes all the adjustments she can to help you live your best life with hearing aids. She managed to fit me in with a same day appointment when I was first struggling with some aspects and made some tweaks to help me adjust quicker. Hidden Hearing was recommended to me by friends and I have been so pleased with how Jane has helped me.

The lady my mum saw was very nice very helpful very careful throughout the examination unfortunately she was on her own and had to keep going to the shop door to help people apparently the receptionist was given the day off which was not a good idea unprofessional!!

samantha lidington the hearing specialist was anazing . patience and compassion !
thank you for being so patient with my mother .

Sam was my consultant for my hearing test. I felt relaxed at the outset as Sam explained exactly what the test included and what any potential outcome could be. Each stage was not rushed at all and each test was different and through. I was given the opportunity to try hearing aids immediately based on my hearing loss test results which was quite extraordinary and amazingly was an instant improvement.

Sam talked me through options and even coloured ear pieces to choose room. No sales pressure, just a follow up courtesy call the next day. Great service and would highly recommend Hidden Hearing.

A very helpful and reassuring experience. Darren and the team offer a friendly and professional service in a comfortable environment. He took plenty of time to explain every aspect of the extremely thorough procedures and how they were relevant to my own situation.
No hard sell and I couldn't fault anything.
I would thoroughly recommend the Maidstone team to everyone.

I’ve now had my Hearing aids for one year. I cannot speak highly enough regarding the professional service I have received from the Maidstone branch. Sam Livingston’s initial testing, fitting and the follow up was first class, attentive and clear at every stage. I now realise that my hearing was not in a good shape and how much my decision and the help from Hidden Hearing has now made to my life!
The help from Lynsey for wax removal was so well done and added to the good experience from the staff in Maidstone. Thank you

An excellent service from start to finish. I have been wearing my hearing aids for three years now, and the quality of my life has increased inordinately. Many thanks to Samantha at Hidden Hearing, Maidstone Branch.

I have been with Hidden Hearing for 18 years. I have always been dealt with as a valued customer and given the best service and advice especially by Darren 👌

The advice and treatment from Samantha was very informative

The whole experience was brilliant.
Sam, Hannah, Katie and Lucy have been very helpful.
I would have no hesitation in coming back.

Made welcome. In depth review and assessment of hearing.
Recommend Hidden Hearing for anyone thinking about having hearing aids.

My first visit to Hidden Hearing in Maidstone. I would definitely recommend this shop; I was made to feel very welcome and he explained everything very clearly. He was very thorough and took his his time to ensure everything was done correctly.