A very friendly practice … Anna was very efficient … helpful and answered all of our questions .. we didn’t feel rushed in any way Overall it was a very pleasant experience and would recommend
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From the moment you walk in it’s such a warm welcoming atmosphere. The staff are wonderful. Took my anxious and elderly mum and she is made to feel so comfortable. It is efficient but not rushed. Mum... Toon meer
All very good attendance and test was very thorough. Just 8 minutes late with seeing me - i arrived at 10.25 for 10.30 appointment and was taken in at 10.38.
Ana in the Sevenoaks oaks branch has been amazing. She’s professional. Knowledgeable. Very patient ! And friendly. She listens to me and goes the extra mile to overcome any issues I may have. I am v... Toon meer
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Friendly, knowledgeable staff
Friendly, knowledgeable staff - who offer home visits. Rachel, the Ear Care Practitioner visited both my parents in their Sevenoaks nursing home which was very much appreciated, for both ear waxing and hearing tests. Thank you.
Professionalism with a smile
Friendly, welcoming reception: punctuality of appointment; efficiency and professionalism of consultation.
Great experience
My audiologist Ana was brilliant - she explained everything clearly and put my initial nerves at ease. She listened to my concerns and was thorough in her evaluation and next step recommendations.
Great service
I saw Ana Rodrigues my audiologist for the first time today and she was so helpful and knowledgeable. She put me at ease and explained everything to me. I managed to get more answers seeing her for no fee, compared to an overpriced private audiologist. I totally recommend her service. Thank you Ana.
Excellent service
Excellent service, friendly and knowledgeable staff. Highly recommend!
Professional treatment
Professional treatment, with each step of the process being explained in advance, with numerous opportunities to take a break in the event of any discomfort, of which I experienced none. The need for a follow-up appointment was also carefully explained, with sensible advice for the interim period.
I visited the Sevenoaks branch today…
I visited the Sevenoaks branch today for wax removal and saw Rachel who was fantastic. She explained the procedure, the limited risks associated and after care fully. I wouldn’t hesitate to recommend the Sevenoaks branch and will use it again should I need to. From booking to the appointment itself the communication has been excellent and the staff very polite and friendly
Trustworthy, friendly service
I went to Hidden Hearing on my wife’s recommendation. She’d had a great service from her first visit. My Ear Care Practitioner Rachel Smith was very friendly and helpful. Her explanations were very clear and unambiguous. Finding no wax on inspection, Rachel kindly reverted the consultation to a free check and I was in and out in two minutes.
Such great, honest, friendly service that is virtually impossible to find these days.
Great service👍👍👍
Excellent experience - highly recommend
Rachel and team were excellent. Very friendly and welcoming. Process was easy and clear result before I left.
Great service and on going support
Great service and on going support. Friendly and empathetic staff (Sevenoaks ) - thoroughly recommend
Taking the plunge
I was kept informed of the relevent medical issues, and all possible solutions
Had a hearing test in Sevenoaks with…
Had a hearing test in Sevenoaks with Ana, was very nervous as knew had some loss but she was very helpful!
Very helpful and understanding
Great service
Ana is very knowledgeable, explains things clearly and provides options for way forward - no pushy sales!
Great product, Excellent Support
The practitioners at Hidden Hearing (Sevenoaks) are very friendly and supportive. They make it clear that the quality of your hearing is of utmost importance to them.
I particularly value their proactive approach. I like the fact that they provide six-monthly reviews, I find this most helpful.
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