Audika - Southport Reviews 

98
•
TrustScore 4.5 uit 5

4,6

625-627 Lord Street, PR9 0AN SOUTHPORT, Merseyside, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

All the team at Audika were so kind and considerate to my mother who has Alzheimer’s. Nadia Valliani (hearing Aid Audiologist) was amazing with my mother, she was patient, compassionate, caring and e... Toon meer

Beoordeeld met 5 van de 5 sterren

First time having the removal of my ear wax, didn't know what to expect. Met a lovely lady called Diane, very welcoming, I was instantly put at ease. She explained everything through out the procedur... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant. I couldn't believe it when I put them in. It was like a breath of fresh air. I could hear again. My volumes gone down on my phone. My TV is down to 14 instead of 99. My tinnitus... Toon meer

Beoordeeld met 5 van de 5 sterren

Joshua was so professional, friendly and caring. He was perfectly on time for the appointment and introduced himself, explaining what he would be doing. He reassured my elderly mother and left her fee... Toon meer



Contactgegevens

  • 625-627 Lord Street, PR9 0AN, SOUTHPORT, Merseyside, Verenigd Koninkrijk

  • 01704 883780

4,6

Uitstekend

TrustScore 4.5 uit 5

98 reviews

5 sterren
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4,6

Alle reviews

(98)

6.004 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I want to hear by tomorrow I will be able too

The lady who rang in the 1st instance, was lovely and understanding and I kept saying I don't want ahard sell after a free test , also I had a budget too and there was honesty on both sides . I have cancer.
She was very helpful and sent Joshua to do the test ..a very pleasant man ...no hard sell he didn't need to, the hearing aids when he demonstrated sold themselves . I heard my husband 1st time in 2 years talk normally instead of sounding muffled in a field . TV on at at 35 instead of 98 muffled and hard to understand . Brain fog fro. Chemo gone in an instant . I have gone middle of the road at a price I could afford easily but if I need top of the range it's an option . He was was leaving that option to me .no hard sell . A very good test more comprehensive than nhs specsavers. Where they clapp hands and run a tap ask if you can hear set the aids up and you can hear nothing and I have glasses and a wig so sometimes look like shriek as they fall out .4 years I've suffered and its all about to change thanks to hidden hearing and that phone call. I wasn't going to take.try it's free to have the test

14 april 2026
Beoordeeld met 3 van de 5 sterren

Do not pay for the service until your…

Do not pay for the service until your ears have been checked, my ears were clean and the lady tried to help but the head otolaryngologist refused a refund or transfer of Appiontment to another person. Lovely woman who does the ear clean, so made up for the lack of cooperation. Someone from customer service rang me and organised for me to receive a full refund, appreciated. Good customer service.

10 april 2026
Logo Audika - Southport

Antwoord van Audika - Southport

Good afternoon,
Thank you for taking the time to share your experience. We are delighted to hear that you found our Ear Care Practitioner helpful. However, we are sorry to learn of your disappointment regarding the refund or transfer of your appointment.
We greatly appreciate your feedback and will pass it on to the relevant teams.
If you would like to discuss further, please contact our Customer Services team who would be happy to help.
Kind regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 77519
contact@hiddenhearing.co.uk

Beoordeeld met 4 van de 5 sterren

Joshua Devine did a hearing test for my…

Joshua Devine did a hearing test for my mother and I’ve got to say he was very professional and understanding. He explained everything plainly and clearly for mum to feel at ease. When he left she was happier and more at ease with the hearing aids than she as ever been.

26 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service from Janet and Terri

Excellent service from Janet and Terri. So friendly and welcoming and very knowledgable. Will be back every yrar for my annual check up now. My new place to go.
Thanks to Terri and Janet for an easy experience.

18 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Doctor Joshua was very good

Doctor Joshua Devine (MSHAA) was very good, he was very relaxed and charming and made you feel relaxed and at ease. He made us feel like he truly knew what he was talking about and felt like he went the extra mile to make sure everything was right with her hearing or the best it could be.

23 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Joshua was so professional

Joshua was so professional, friendly and caring. He was perfectly on time for the appointment and introduced himself, explaining what he would be doing. He reassured my elderly mother and left her feeling confident and happy with her hearing aids. A lovely pleasant gentleman. Thanks for helping Josh, you went above and beyond.

19 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thumbs up to Joshua Devine

Joshua Devine at Hidden Hearing fitted me with Oticon aids a few years ago. He comes to my home annually to undertake tests and servicing of the aids and is always very helpful. Whilst he shows and demonstrates developments in new technology and equipment, there is no hard sell to change the existing equipment and this has created a feeling of trust. I’m very happy with the quality of service and highly recommend Joshua.

23 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended

Highly recommended! I spoke with Janet on reception prior to booking and she was so helpful in what I needed to do before the treatment. Terri was absolutely fantastic. She was thorough, informative and put me right at ease with the ear wax removal treatment. It was painless and quick. My ears feel so much better now after booking with them.

7 januari 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Annual Check up

I like: friendly and knowledgeable specialist.
I don't like: the prices which are effectively double the competitive market rates with no obvious technical superiority.

11 december 2025
Logo Audika - Southport

Antwoord van Audika - Southport

Hello

Thank you for taking the time to leave your review, we appreciate the 3 stars and the positive comments.

We have passed on your feedback on for review and if there is anything else we can help you with please feel free to contact our Customer Services Team on 01622 775191 or by emailing contact@hiddenhearing.co.uk

Kind Regards

Hidden Hearing
01622 775191
contact@hiddenhearing.co.uk

Beoordeeld met 5 van de 5 sterren

Excellent Experience

I had my hearing checked at a clinc in Standish by Joshua Devine of Hidden Hearing Southport.

Joshua was very knowledgeable and helpful and kept me informed at all points throughout the hearing check as to what he was doing and why and communicated clearly what the results were telling him.

Overall an excellent experience and I wouldn't hesitate to recommend Joshua to anyone.

4 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ear Wax Removal

Great experience from initial contact to end of treatment. Would definitely recommend. Thanks Terri and Janet.

1 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Always an enjoyable experience

Visited the Southport branch for my annual hearing test and review, lots of information sharing with Nadia, who explained everything about my hearing problems and the items and the technology that can make it better and more efficient. Would throughly recommend to all with hearing difficulties. Special mention to Janet who always welcomes you with a smile and makes you feel at ease, always helpful with any domes I need, thankyou.

4 maart 2025
Review zonder uitnodiging
Logo Audika - Southport

Antwoord van Audika - Southport

It's wonderful to read that you always receive a warm welcome from our Southport clinic and that you feel at ease visiting us. We are pleased that you have also experienced Nadia's knowledge and expertise in your consultations.

Naturally, if we can do anything to assist you going forward, please do not hesitate to contact us.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

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