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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Do not sign up with them !!!. i signed up for the free trial, and was billed the next day .. ugh so annoying that I now have to demand a refund & cancellation. Do not trust them

Beoordeeld met 1 van de 5 sterren

I'm currently using their 30-day free trial, which all their advertisement says you get 3 free audiobooks. However, that's not true. You only get one free book, so they're using false advertisement an... Toon meer

Beoordeeld met 1 van de 5 sterren

While browsing books yesterday I was asked for my card number- that immediately generated a charge for 16$. Today I was told that free 30 day trial does not apply because I used App and it is vali... Toon meer

Beoordeeld met 1 van de 5 sterren

Does not have the same quantity of books available as Audible. Also, customer service is terrible. I had an issue with my Visa card being cloned. Most other companies notify you of an issue and allow... Toon meer

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1,4

Zeer slecht

TrustScore 1.5 uit 5

47 reviews

5 sterren
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1 ster

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1,4

Alle reviews

(47)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I do not recommend

I wrote a detailed review and it did not get published! Why?
Scam and dishonesty. I did not realized I "sign up" after the trial period and ended up paying for one book about $170 (I was away for some month). As I said I listed all that in a previous review.
When I communicated to the company NO RESPONSE WHAT SO EVER. Chat was ended as soon as I stated the problem. Be careful. I would not recommend them.

15 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Free trial is not free

I wanted to sign up for 30 day free trial and they immediately charged 15 dollars, thankfully my bank blocked the payment because of suspicious activity. I saw in a different review that they apparently "confirm the bank details this way and give the money back in a few days" but that is not how it works. When services do this, they usually take a very small amount of money and almost immediately give it back, so I find this behaviour very scammy. Maybe if you don't immediately complain to customer service they don't even give it back.

1 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A right rip off. Shocking customer service

I saw an audio book I wanted to gift to my partner who is confined to bed for a week. It seemed like a reasonable service from its website. Can I gift a book? Yes I can. Can I gift a subscription for just a month? Yes I can. So I did. What I got was a subscription and a 3 min intro to the book! When I complained and asked for refund by email I received no reply and no refund. I feel cheated.

I'd give these buggers a wide berth if I were you. It's a subscription entrapment at best.

9 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Customer Service is really bad

Customer Service is really bad. In the middle of our phone conversation he said 'I could call back another time' and ended the phone call. Whilst I was still trying to speak to him politely.

Doubt I'll be using them... There's anyways others apps and websites out there.

10 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It’s a scam!

It’s a scam! They tell you to try the free trial, and when you create your account you have to add your credit card details, and they charge you instantly $14.95, they will charge you every month because you cannot close the subscription! Don’t give them your bank details.

5 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bait and Switch

They advertise "Free Shipping" but do not ship anything. They only sell digital audiobooks so I do not appreciate the bait and switch.

26 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

FRAUD

FRAUD. SCAM. BEWARE. Took money from my account for a year… I hadn’t heard of them, signed up with them or listened to a book.

15 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam - be aware of you charges!

Scam - I though I was on a free trial, and that I afterwards had ended the subscription - but they kept charging my card, and I only just now notivces - I have been charges every month for the past 9 months...... Cant recommend.

3 april 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Ditch the beta player. Confusing site.

The free trial is 30 days with one credit. Then £7.99 a month. So the same as Audible. They claim that you can get two free books from the VIP section but the selection seems really poor with a lot of Librivox titles (which you can get for nothing anyway).

The app is a bit confusing and needs to be cleaned up. First thing any user should do is go to settings and untick "use beta player". It muffles the sound quality and the default one is much better.

The website is hard to use. Apparently you can get extra content by joining "clubs".

I don't think I'll keep this once the free trial is over

25 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam artists charge your card for a 30 day “free” trial

I was charged immediately for a 30 day free trial. What a scam!
Now I’ve got to go through a lengthy process of disputing the claim with my bank, and might even have to cancel my card considering the other reviews claiming they charge your card months after cancelling your subscription.

To top it all off, I couldn’t even listen to the book that I originally subscribed for because it was “not available in my region”, which wasn’t advertised prior or when I was listening to the sample.

I didn’t even bother using the free credit because they have a pretty limited selection of books.

31 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

These are online thieves

These are online thieves, fraudsters. They charged my card for over one year and I never sign up with them. I never read any books from them, never used the service. I'm requesting refund, already contacted them 4 times but they just ignoring.

20 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They have charged me for months after I…

They have charged me for months after I cancelled my subscription. (I even had the cancellation email to prove I cancelled and they still did not refund me.) Terrible service, really awful customer experience.

10 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

I listen to very good novels while I'm at work or riding the bus. A top-notch app.

10 augustus 2022
Review zonder uitnodiging

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