Audrey's Reviews 

245
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Superb chocolates and beautifully packed. Such a pleasure to open and eat. With great pick your own option. You can customise what chocolate and what flavours you want. A fabulous choice on offer. I l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Compiling a 'treasure chest' theme - I purchased Seagull Eggs chocolate/Loretta the Lobster......and Audrey's hit the spot. Very friendly helpful staff throughout. Speedy dispatch and delivery. Highly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I stumbled across Audrey’s chocolates last year and they have been a major contribution in my current ( and hopefully last) romance. At the age of 78 I thought I knew all the way to woo a woman.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been a fan of Audrey’s Chocolates for years and have received and gifted them on many occasions. I actually visited their premises recently and was very impressed by the shop and the delightful o... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Chocolatier
  2. Chocoladefabriek
  3. Chocolaterie

Geschreven door het bedrijf

Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

245 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(245)

176 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Superb vegan options

Superb vegan options. Excellent quality chocolate. Easy to use website. Fast delivery and beautifully packaged. Very high quality product.

2 juni 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear "MW",

Thank you for your wonderful review. We’re so pleased you loved our vegan options. It’s so lovelt to hear the whole experience met your expectations, and we truly appreciate your support.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Highly Recommend

From choosing what I wanted to send a friend for her birthday and her receiving the chocolates, the whole process was seamless and professional. The website is easy to navigate and delivery is swift. There is also plenty to choose from and I love the quirky element too. More importantly, I know from experience that the chocolate tastes smooth and of high quality and not grainy and mass produced.

17 mei 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Josephine,

Thank you so much for such a thoughtful review. We’re so pleased the whole experience was seamless from start to finish, and that you enjoyed browsing the website and the variety.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Beautiful chocolates

Beautiful chocolates. The presentation is wonderful, lovely box and wrapping. I love the vanilla creams and order them every few months absolutely perfect. I can't praise the company enough.

11 mei 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Marjorie,

Thank you for your lovely review. We’re so pleased to hear you enjoy the presentation, box and wrapping, and that the vanilla creams are such a favourite. It means a lot to know you keep coming back to us.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Good Quality love the little boxes feels a real treat

Appreciated advice order would be late due to the hot weather

28 mei 2026
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Antwoord van Audrey's

Dear Elaine,

Thank you for your kind review. We’re delighted you loved the little boxes and that they felt like such a treat. We really appreciate your understanding regarding the delay caused by the hot weather, and your patience is truly valued.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Beautifully presented candies and they…

Beautifully presented candies and they were very tasty. They were so pretty I almost didn’t want to eat them but I did. The Turkish delight was lovely very different, thank you for a lovely experience.

29 mei 2026
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Antwoord van Audrey's

Dear Heather,

Thank you for your lovely review. We’re so pleased you enjoyed the chocolates and the Turkish delight.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

High quality products

It is always lovely to shop at Audrey's, it is a high class establishment offering beautiful delicious products in an ever increasing 'naff' world, their coconut ice is the most delicious I (and my mum) have tasted!

2 juni 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Emma,

Thank you so much for your lovely review. We’re so please to hear that you enjoy shopping with us and that our coconut ice is such a favourite for both you and your mum.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Product is amazing

Product is amazing, delivery is on time

26 mei 2026
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Antwoord van Audrey's

Dear John,

Thank you very much for your kind review!

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

The most elegant customer service and…

The most elegant customer service and delivery to my daughter for her birthday. She described the chocolates as looking too good to eat, but when she did they were delicious. Thank goodness for local small businesses with heritage and discernment like Audrey’s.

12 mei 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Emma,

Thank you so much for your lovely words. We’re delighted to hear your daughter enjoyed her birthday chocolates. We’re so grateful for your support of Audrey’s and for appreciating the care, heritage and discernment behind what we do.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Chocolate is the finest on the market!

Easy to order your favourites and quick delivery. The chocolate is the best for me I had to order caramels in different varieties. I ate them within a few days they were so good! It is the finest tasting chocolate I have had and I have tried lots! Many thanks!

11 mei 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Marion,

Thank you so much for your wonderful review!

We're so happy yo hear you enjoy the taste of our chocolates, that's what makes it all worth it!

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Delicious

Good, prompt service. Delicious high quality rose and violet creams. I will definitely be ordering more.

8 mei 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Andrew,

Thank you so much for your lovely review!

We're so pleased to hear you enjoy our Rose & Violet creams.

We'll be happy to have you back,

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Audrey's have the best Fondant Creams ever.

Audrey's have the best Fondant creams ever - I especially love the Plain chocolate Apricot & Pineapple Flavours but I also love the Plain & Milk Blackcurrant, Coconut, Strawberry, Raspberry, Orange, Lemon, Lime & the Milk choc Sea Salt Caramel Truffle - I used to buy them from Fortnum & Masons but there was about 12 in the box that I didn't like so with Audrey's you can pick all the ones you love which is great. I used to prefer Creams not Fondants and I didn't expect to like them the first time I bought them but out of all the Creams & Fondants I buy Audrey's are definitely my FAVOURITE. I would recommend to anyone to try them you won't be disappointed.

1 mei 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Jane,

Thank you so much for taking the time to write such a lovely review. It's so wonderful to hear how much you enjoy our Fondant Creams.

It’s great to hear that being able to choose only the flavours you love makes all the difference, and we’re so pleased that Audrey’s has become your favourite. We really appreciate you giving them a try, especially as they weren’t what you would normally have chosen, and we’re pleased that they won you over.

Thank you again,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Fantastic 5*

17 mei 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Sam,

Thank you so much for your kind review!

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

A totally delicious product

A totally delicious product, beautifully packaged and presented. Would thoroughly recommend.
The quality of the chocolate is excellent as are the fillings.

1 mei 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Anthony,

Thank you so much for your wonderful review,

We're so glad to hear you enjoy the whole Audrey's experience; from the packaging down to the chocolate it's self.

Thank you,
The Audrey's Team

Beoordeeld met 3 van de 5 sterren

I absolutly adore Mango

I absolutly adore Mango, one of my all time favourite fruits...so I ordered the box of all mango chocolate for myself, not to share!!!!!!..... I'm sorry to say I wasn't keen on the flavour and in my opinion they were not very "mangoy". I did, however, eat them all myself. Since I found Audrey's I've bought quite a few of your lines and always been very satisfied.......I'm so sorry to tell you this.

4 mei 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Audrey,

Thank you so much for taking the time to leave us this honest review. We’re pleased to hear you’ve enjoyed so many of our other chocolates, and we really appreciate your continued support of Audrey’s.

We’re so sorry to hear that the mango flavour wasn’t quite to your taste, even if you still managed to enjoy the whole box to yourself! We always want our chocolates to deliver on both flavour and expectation, so your feedback is really valuable to us.

We’re very grateful you chose to try something a little different, and we hope the rest of your Audrey’s favourites continue to be much more to your liking.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Absolutely delicious

I grew up in Hove so always spotted the shop on Holland Road but it took until last year to go in with my sister and try it out - we were not disappointed. The chocolate is DELICIOUS. Such a treat, so much so that everyone got Audrey's for Christmas and it's become my new go-to for gifts. The chocolate is gorgeous, the packaging sensational and I love seeing the behind the scenes socials which show the care and attention, craft and passion that goes into it.

25 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Sara,

Thank you so much for such a wonderful review.

We’re so pleased you and your sister finally came in and that you weren’t disappointed. Hearing that you enjoy the chocolate, the packaging, and the behind-the-scenes content really does make all the care and craft worthwhile.

Thank you for your support, and for choosing Audrey’s for such special moments, including Christmas.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Special and luxurious chocolates

These chocolates were so special and delicious, the packaging is really pretty and the whole experience was very luxurious and gorgeous.
I am a convert!

1 mei 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Karen,

Thank you so much for your lovely review.

We’re so pleased you found the chocolates special and delicious, and that the packaging and overall experience felt luxurious. That’s exactly the kind of moment we hope to create with every box.

We’re delighted to hear you’re a convert, and we’d be honoured to welcome you back whenever you’re ready for another little treat.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

What an experience

What an experience!
I chose a mouth watering selection of milk chocolate fondant cremes, as I recall having seen these in Fortnum and Mason’s many years ago. The packaging was beautiful and the gorgeous little postcard was a lovely extra.
For handmade, hand picked chocolates, the price is quite reasonable. Writing this review has sadly triggered an overwhelming desire to eat some now and sadly I finished them all several weeks ago!

1 mei 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Rosemary,

Thank you so much for such a thoughtful review.

We’re delighted you enjoyed the milk chocolate fondant creams and the little extras like the packaging and postcard; that’s exactly the kind of experience we hope everyone has with Audrey’s.

We’re sorry (but also very pleased!) to hear this review has left you craving chocolates again.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

These are the best chocolates I have…

These are the best chocolates I have ever tasted. Am going through chemo and have been so nice. Beautiful chocolate that actually tastes like chocolate.

5 mei 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Debbie,

Thank you so much for taking the time to share this review. We’re so glad our chocolates have been a small comfort to you during a difficult time.

It’s wonderful to hear you feel they actually taste like chocolate; that’s something we’re very proud of. Thank you for trusting Audrey’s with your moments of indulgence, and please take very good care of yourself. We’re sending you warmth and strength.

Best wishes,
The Audrey's Team

Beoordeeld met 1 van de 5 sterren

did not like these chocolates

did not like these chocolates, the fondant creams are hard like they are old stock, the chocolate itself is very much like cooking chocolate! the hype on face book made me thing I was getting something special for£60! they were squished in a middle size box, some chocolates were very small eg the lemon fondant ones, ate 4 to make sure they were all the same quality and they were so left them !! dissapointed never buy again awful , I'm sorry I so wanted something special lol got nasty !! the fondant is hard! the chocolate is very similar to cheap cooking chocolate! I should of known self praise on FB is no recommendation lol please don't waste your money !!

9 mei 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Denise,

Thank you for taking the time to leave your feedback, though we are sorry to hear this wasn’t the experience you had hoped for.

Our fondant creams are made to have a soft but firm texture rather than a very soft centre, and we’re sorry they weren’t to your taste on this occasion. We also craft all our chocolates using premium Valrhona chocolate renowned for its exceptional quality and flavour, and take great care with how our chocolates are packed, so we’re disappointed to hear you felt they arrived in a way that didn’t meet expectations. However, we do appreciate you sharing your thoughts, as feedback like this helps us continue to improve.

Best wishes,
The Audrey's Team

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