Superb chocolates and beautifully packed. Such a pleasure to open and eat. With great pick your own option. You can customise what chocolate and what flavours you want. A fabulous choice on offer. I l... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Compiling a 'treasure chest' theme - I purchased Seagull Eggs chocolate/Loretta the Lobster......and Audrey's hit the spot. Very friendly helpful staff throughout. Speedy dispatch and delivery. Highly... Toon meer
Bedrijf heeft geantwoord
I stumbled across Audrey’s chocolates last year and they have been a major contribution in my current ( and hopefully last) romance. At the age of 78 I thought I knew all the way to woo a woman.... Toon meer
Bedrijf heeft geantwoord
I’ve been a fan of Audrey’s Chocolates for years and have received and gifted them on many occasions. I actually visited their premises recently and was very impressed by the shop and the delightful o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.
Contactgegevens
Holland Road 28, BN3 1JJ, Hove, Verenigd Koninkrijk
- 01273735561
- orders@audreyschocolates.co.uk
- audreyschocolates.co.uk
4,6
Uitstekend
246 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delicious chocolates
Absolutely delicious chocolates. Will definitely buy again. Thanks you
24 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Anna,
Thank you so much for your kind review!
Best wishes,
The Audrey's Team
Both candy canes were broken
25 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Gillian,
If you could kindly email orders@audreyschocolates.co.uk, we would be happy to resolve this with you directly there.
Best wishes,
The Audrey's Team
I go to Audrey’s for special occasion…
I go to Audrey’s for special occasion presents, I try to get to the shop itself if I can as it’s just a very lovely experience, especially at Easter and Christmas.
Got my sister in law chocs and a tote bag last year, I notice there were no tote bags this year in store, will they be making a comeback?
13 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi!
Thank you so much for the lovely review! Unfortunately, the tote bags are not currently on the list for comebacks, however, we will definitely make note of this! We look forward to welcoming you into the shop for Easter.
Best wishes,
The Audrey's Team
Audrey Rose and Violet a taste of the past
Audrey Rose and Violet Chocs are just like my dad would buy us 50 years ago… taste Beautifully packaged I highly recommend.
Will definitely be buying more as gifts and to treat myself too
27 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Diane,
Thank you so much for your kind review!
We're so glad they feel nostalgic for you.
Best wishes,
The Audrey's Team
I was so looking forward to the…
I was so looking forward to the chocolates but was totally underwhelmed by the small box that arrived. The packaging is expensive but the contents were pretty ordinary and I actually found the chocolates too sweet and not high quality as anticipated. Not great value for money which was a shame. I would not buy again.
19 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Colin,
Thanks so much for taking the time to leave this review and for giving Audrey's a try. We're truly sorry to hear the chocolates didn't meet your expectations and that you found them underwhelming.
We handcraft every selection with that care in our Sussex factory, but clearly we fell short this time, and we apologise for the disappointment on both quality and value.
Best wishes,
The Audrey's Team
True quality in their chocolates
There is no doubt of the exquisite quality of this brands chocolate, it is truly amazing. In particular the violet creams are to die for! Unfortunately the packaging in the delivery box wasn't as good as I would have liked, so I had three bears with squashed noses, and the beautifully crafted heart shaped box for the creams was sealed with tape that ripped the box covering when removing.
15 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Michael,
Thanks for the thoughtful review and for choosing Audrey's, we're happy to hear the exquisite quality shines through, especially with our violet creams!
However, we're very sorry to hear about the packaging issues with the delivery box and the heart-shaped box; that's not up to our usual standard and we hope you will give us another chance.
Best wishes,
The Audrey's Team
Just the most gorgeous packaging I've…
Just the most gorgeous packaging I've ever seen! I have yet to try the chocolate because it's almost too pretty to touch but looking forward to eating over the holidays.
24 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Sophie,
Thank you for your kind review!
Best wishes,
The Audrey's Team
Really good quality chocolates so I…
Really good quality chocolates so I don’t mind paying a bit more for them, having said that they are more expensive than other high quality chocolate makers. Would definitely up them again though
24 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Joanne,
Thanks so much for the thoughtful review and for choosing Audrey's.
We handcraft every selection with that care in our Sussex kitchen using only the finest ingredients that's why the price point is higher, however, it's wonderful to know it's worth it for you. 😊
Best wishes,
The Audrey's Team
Dried out old chocolates
I ordered my favourite cream chocolates in the choose your own selection and sadly about 75% of them were dried out and hard rather than soft creams. At this price point this is not acceptable.
23 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Claire,
Thank you for taking the time to share your feedback and for choosing Audrey's.
We're sorry to hear that many of the creams were not up to the stand you expected. We would like to clarify that our creams don’t have a typical soft texture as we use no additives so they will be firm but soft and given that our chocolate is handmade in small batches, texture can sometimes differ.
Best wishes,
The Audrey's Team
I haven't received my order yet
I haven't received my order yet. I'm surprised you asked for a review. Have you been informed that it has been delivered? I ordered 2 sets of the little hedgehog chocolates.
21 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Margo,
Your order left our warehouse on the 9th December and has been with Royal Mail since. I can see that your order is showing as due to be delivered today however we're sorry that there has been a delay with the courier. We're so sorry for any delay experienced due to unprecedented demand around Christmas time and we hope you enjoy the chocolates and reconsider your review.
Best wishes,
The Audrey's Team
So glad I discovered Audrey’s
So glad I discovered Audrey’s - great presents. Box of Frogs is my fave. Beautiful packaging and swift delivery.
10 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Suzanne,
Thank you so much for your kind words! We really appreciate it.
Best wishes,
The Audrey's Team
Best chocolate I have ever tasted
Best chocolate I have ever tasted. Will be ordering on a regular basis. I like the milk chocolate caramels and vanilla caramels I am addicted highly recommended
16 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Sharon,
Thank you for taking the time to share your feedback, we'd be delighted to have you as an Audrey's regular!
Best wishes,
The Audrey's Team
Exquisite Handmade Chocolates
My Dear Grandmother used to take me into Audreys in the 60's when it was already an iconic chic establishment. My Mum always had the Cherries in Brandy at Christmas as I do now. An unmissable treat that makes our Christmas's so special. A box of chocolates from Audreys is a gift worth giving!
12 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Michael,
Thank you so much for sharing this! It's so lovely to hear of all the special traditions involving Audrey's over the years.
Thank you again for your loyalty and for letting us be a part of your celebrations across generations.
Best wishes,
The Audrey's Team
Absolutely gorgeous chocolates
Absolutely gorgeous chocolates, in the most beautiful of packages (we bought a variety of items and each was boxed, wrapped or presented in such an exquisite way!). Next time I need to visit the shop!
20 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Suze/Balazs,
Thank you so much for your kind review - we'd love to welcome you into our shop!
Best wishes,
The Audrey's Team
We have been eating Audrey's chocolates…
We have been eating Audrey's chocolates for over 40 years. We have also done a lot of "market research" elsewhere - in England and Europe. No-one beats Audrey's yet. We only go for dark chocolates. Their griottes (formerly named cerisettes) are cherries soaked in brandy and then covered in their divine dark chocolate. They arrive nestled in a wooden box. They make the best possible gifts for closest friends and family - (but be sure to order in the summer ready for Christmas). We love that the shop remains its old fashioned lovely self - it is like stepping back into another elegant era and the staff are unfailingly kind, helpful and patient. Long may it continue - basically unchanging and producing the best ever chocolates. PS Pleased to say we have passed on our passion for Audreys to the next generation.
19 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Ruth,
Thank you so much for sharing this. It means the world to know that Audrey’s has been part of your life for over 40 years, and that even after plenty of “market research” across England and Europe, you still choose our dark chocolates and griottes (or cerisettes!) as your favourites.
Thank you for passing your passion for Audrey’s on to the next generation, and for supporting our little chocolate shop.
Best wishes,
The Audrey's Team
Extraordinary experience especially on…
Extraordinary experience especially on how real chocolates are made.
16 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Edward,
Thank you so much for your kind words.
Best wishes,
The Audrey's Team
Amazing
Amazing , everything about this
Company , I will Oder again and again .
14 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Caroline,
Thank you so much for your kind words - it means a lot! We'll be happy to have you back again and again.
Best wishes,
The Audrey's Team
Well what can I say Audrey’s ate the…
Well what can I say Audrey’s ate the best chocolates around. I use to but th is it’s my late nan. So hat was 40 years ago and they are still as lovely. Had a couple of boxes delivered then popped in fur another couple, The two ladies in there were so lovely, will be going back in there again soon the rose and violets are so yummy, Thank you again and have a lovely Xmas xxx
17 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Maria,
Thank you so much for your kind words - we'll pass on the compliments to the ladies in the shop!
We hope you have a lovely Christmas too!
Best wishes,
The Audrey's Team
Excellent as always x
11 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Nick,
Thank you for your kind review!
Best wishes,
The Audrey's Team
Without doubt the best chocolates I've…
Without doubt the best chocolates I've ever had! I am addicted to the milk chocolate rose and violets sweets!
13 december 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Francesca,
Thank you for your kind review! We're so glad you love our Rose and Violets - they are a bestseller.
Best wishes,
The Audrey's Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.