Audrey's Reviews 

246
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Superb chocolates and beautifully packed. Such a pleasure to open and eat. With great pick your own option. You can customise what chocolate and what flavours you want. A fabulous choice on offer. I l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Compiling a 'treasure chest' theme - I purchased Seagull Eggs chocolate/Loretta the Lobster......and Audrey's hit the spot. Very friendly helpful staff throughout. Speedy dispatch and delivery. Highly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I stumbled across Audrey’s chocolates last year and they have been a major contribution in my current ( and hopefully last) romance. At the age of 78 I thought I knew all the way to woo a woman.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been a fan of Audrey’s Chocolates for years and have received and gifted them on many occasions. I actually visited their premises recently and was very impressed by the shop and the delightful o... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Chocolatier
  2. Chocoladefabriek
  3. Chocolaterie

Geschreven door het bedrijf

Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

246 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(246)

176 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Amazing Service

When there was a delay due to unavailability, Audreys didn't just rush to fill that but sent me more than ordered as a gesture of goodwill. The recipient is going to love these Robins eggs, just as 4 others haveloved the chocolate hedgehog sets. Thank you.

12 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Sue,

Thank you so much for your kind words, we’re so happy to hear your recipient will be enjoying the Robin’s Eggs, and that the chocolate hedgehogs have been a hit too! We really appreciate your patience while we sorted the delay and are so glad the extra treats were well received.

Thank you again for your support,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Excellence!!

Excellence!!

4 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Kim,

Thank you so much for your kind words.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

All items were ordered for Christmas

All items were ordered for Christmas. They arrived speedily and in good order. They have yet to be tasted but look delicious!

8 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Clinton,

Thank you so much for your lovely review!

Best wishes,
The Audrey's Team

Beoordeeld met 2 van de 5 sterren

Delicious chocolates. Poor bespoke packaging

Audley chocolates are absolutely divine. However, the labelling for the select your own boxes is very poor. I chose a selection of chocolates for an aunt who is in a hospice and at end of life. She has always been very fussy about chocolates, so I deliberately chose all her favourites, hoping to tempt her into the box, safe in the knowledge that every chocolate would delight. When the box came I thought a standard box had been sent in error, as the label gave no reference to being a special selection and implied that the box contained a standard selection. When I questioned this with Audley I was told that it was indeed a bespoke box and was identified by an order code on the reverse side. There is however nothing to tell the recipient that this is a box chosen specially for them and nothing when ordering to make it clear that the box will appear to be a standard box to the recipient. I only hope she listens to me and ignores the packaging when I deliver the chocolates on Wednesday. I’ll certainly order Audley chocolates again - they are delicious. But I’d never order a bespoke box unless the packaging changes.

8 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Sue,

Firstly, thank you so much for your order, we’re so glad to hear how much you enjoy our chocolates. However, we’re very sorry for the disappointment regarding the presentation of your “Pick Your Own” box. Our bespoke selections are always packed by hand, which means they don’t have an external label other than the ingredients list on the back.

Due to recent unprecedented demand, we have experienced a shortage of our plain boxes, so to avoid delays and disappointment, we had been temporarily using our milk and dark/dark selection boxes for bespoke orders to reflect the chocolates that have been chosen. Rest assured, your box was made exactly to your chosen selection and the outer packaging was simply substituted to ensure your order arrived on time.

We're truly sorry for this.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Amazing chocolate

Amazing chocolate. So good. Beautiful packaging as well.

11 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Ann,

Thank you so much for your kind words.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Simply The Best

These are, without a doubt, the best chocolates on the planet, worth every penny, they are simply the best!
I have been an Audrey's customer for over fifty years. I am overseas now but the staff went above and beyond to fill my order.
Many thanks to Alice and Will for their kindness and help. Treat yourself. Once you try these you will never go back to any other chocolate.

26 november 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Deborah,

Thank you for your kind words Deborah. Alice, Will, and the whole team are so pleased to know their efforts made a difference. We’re incredibly grateful for your continued support and hope our chocolates always bring a taste of home.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

A good variety of absolutely delicious chocolates

A good variety of absolutely delicious chocolates all beautifully packaged at a reasonable price.

13 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Val,

Thank you so much for your lovely review! We're so happy to hear you enjoyed the variety and presentation of our chocolates.

Have a wonderful Christmas,
The Audrey's Team

Beoordeeld met 3 van de 5 sterren

Great chocolates

Great chocolates. Poor service.
I ordered two boxes of self selected chocolates , I only received one . I called but as it went through to the shop , they said they would get someone to call me from packing , no one did . So I emailed . No reply ever to my email . Called again and got the issue resolved and the second box was sent out to me ….no note of apology or small extra to say sorry . However the chocolates are wonderful.

31 oktober 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Nicholas,

Thank you for your feedback. We’re sorry for the trouble you experienced with your order and the delay in getting it resolved — that’s not the level of service we pride ourselves on. We are a very small team and have had a particularly busy festive period, however, that’s no excuse for missing your call or email, and we truly appreciate your patience. We’re glad to hear you enjoyed the chocolates, and we’ll make sure to take your comments on board to improve our communication going forward.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

The chocolates are absolutely moreish…

The chocolates are absolutely moreish and the packaging make them a perfect. I’ve long been a chocoholic but Audrey’s have more than exceeded my expectations. I will definitely be ordering again and they would make a perfect gift.

11 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi R,

Thank you so much for your lovely review!

We're so glad to hear we have exceeded your expectation and are excited to have you as a member of the Audrey's family!

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Chocolate Frogs Parcels arrived on time and were very…

Parcels arrived on time and were very well packed. The boxes are beautiful so chocolates well presented. They are gifts for Christmas so unfortunately they haven't been tasted yet but they look very very cute and I'm excited to see my family open them. I'll be happy to add to the review after Christmas day

11 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Catherine,

Thank you so much for your kind review - we hope your family will love the taste as much as you love the look!

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Simply Stunning - Hand made chocolate perfection

It is very rare to feel 100% positive about anything "hand made" in England. A Bentley(Tick), A Morgan (tick) Jermyn Street shirts (Track) and Audrey's Chocolates (Triple Tick) - they are sublime, very special, and make one or two other "pretenders" fade into the shadow that Audrey's cast. If you do nothing else these next few days - order a box - select what you like - and savour every delicious mouthful. Then look at the story behind that mouth orgasm .. it's all down to love and care and a small team in Brighton. Thank you for making something so special.

10 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Pier,

Thank you so much for this incredible review – it truly touched all of us here in Brighton. Your words mean more than you can imagine to a small team who pour so much love and care into every handmade chocolate.​

To be mentioned alongside such iconic British names is an honour, and it’s wonderful to hear that our chocolates have brought you so much enjoyment. We would be delighted to welcome you back any time you feel like savouring another box.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Audrey's - Delicious chocolates for perfect presents.

Whether online or in-person in the Hove shop Audrey's never disappoints. Delicious chocolates skillfully crafted. Always a great present that will be truly appreciated or a self indulgent treat for yourself.

4 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Peter,

Thank you so much for your kind words - we're so glad you enjoy the Audrey's experience.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Really happy with my purchases

Really happy with my purchases, they will make great Christmas presents.

I like the individuality something different.

11 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Audrey,

Thank you for your kind words, we hope the gifts are well received.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Wonderful chocolates

Wonderful chocolates, I have been been buying Audrey's chocolates for over 50 years and they never disappoint.

28 november 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Diane,

Thank you for your lovely review. We are so glad that Audrey's continues to live up to your expectations.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

EXCELLENCE personified

EXCELLENCE personified; We have been buying Audrey's chocolate directly for over 2 years and indirectly through the F&M counter. The quality is consistently good, customer service is superb and I love their modern rebranding and the explanation on how their chocolates are made. They TRULY make only handmade chocolates. And the bonus point for me when we took delivery of our Christmas order for our friends and colleagues, the weight of each bag was heavy, each box was FULL of really good chocolate, and yumminess, no expensive and bulky packaging that ends in landfill, just beautiful boxes FULL of chocolate goodness, we are regulars and look forward to seeing what the new ownership generation develops Audreys into, The products will be considered, with high quality at the core and FUN. Rock on Audreys !

8 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Chrissie,

What an incredible review! Thank you so much for your continued support and kind words! We take great pride in crafting chocolates and thoughtful feedback like yours makes it all the more rewarding. We’re so pleased you noticed the care behind every box.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Gorgeously presented and delicious to…

Gorgeously presented and delicious to eat these are stand-out, tasty, perfectly crafted chocolates. Worth every penny and a real treat for your body and soul!

11 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Sarah,

What a wonderful review, thank you! We’re so happy you enjoyed our chocolates and presentation. It means a lot to know they brought you such joy. Your kind words truly make our work feel worthwhile.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Great chocolates expertly made

Great chocolates expertly made. I bought my husband the coffee chocs and he said they were the best he’s ever tasted. Thank you.

4 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Carole,

Thank you so much for your lovely feedback! We’re happy to hear that your husband enjoyed the coffee chocolates. We really appreciate your kind words and support.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Traditional favourite

What a lovely online experience, great choice of traditional sweets. My wife loves the festive fudge. It’s like having your favourite sweet shop in your front room.

26 november 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Robert,

Thank you so much for your lovely review. We’re so glad to hear your wife enjoyed the festive fudge. We love that our sweets brought a bit of that sweet shop charm into your home. Wishing you and your wife a very merry Christmas.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Very good rose and violet creams

I ordered rose and violet creams as gifts for friends and had one small box to try for myself - delicious.
Then ordered several other boxes - beautifully packed in clever blue boxes. Nice to have good traditional English chocolates as a change from the Swiss that we're used to buying these days. Will order again.

26 november 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi A.R.T,

Thank you so much for this lovely review. It’s great to hear you enjoyed the rose and violet creams enough to come back for more!

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

A delicious selection of chocolates!

Thank you Will and Alice for the superb chocolates and also for the first class service. We really enjoy putting together our selection boxes on your website and the gift messages and delivery service are always first rate. A great product from a top class company. Happy Xmas to all at Audrey's. Dave & Su Wilson, Warrington

8 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Su & Dave,

Thank you so much for this wonderful review. It means a great deal to hear how much you enjoy creating your own selection boxes, and that the gift messages and delivery service have worked so well for you. We really appreciate your kind words and loyal support.

Wishing you both a very Happy Christmas from everyone at Audrey’s.

Best wishes,
The Audrey's Team

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