For one, customer service is great! The product itself is amazing...my husband and I are taking the AMLA Superfruit Extra, less than the recommended 2 per day (about 5 per week, each), yet noticed si... Toon meer
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I had placed a reoccurring order 2 months ago. After receiving the 1st order and trying it I decided to cancel any further orders. Somewhere the cancelation request was never entered. I got a call... Toon meer
The staff was very helpful , ordering was easy, The product is very good I take it every day. I only had one problem , they sent me another order, I was not aware this was on automatic reorder, they... Toon meer
I believe I sent at lease three emails to customer service about the product where made, where shipped, didn’t receive a tracking number , any idea when will it being delivered. I received it toda... Toon meer
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Thanks for prompt attention
Thanks for prompt attention. Will order as needed
😄
All went well on the clx we will see on…
All went well on the clx we will see on refund. This dose not mean I won't use just finishing 1st bottle see what other 2 bring.
Their customer service is amazing
Their customer service is amazing, quick to respond to any issues and very friendly
When I reached out to company they…
When I reached out to company they responded promptly & took care of the issue.
They made the cancellation process very easy
They made the cancellation process very simple and straightforward. Many companies will give you a hard go when you try to end your subscription and try to force you to continue buying their products. Not so with Auniva. The product was fine, but it just didn't help me.
Customer service representative was amazing
I ordered several bottles of one of their products, had not read the fine print and was delivered more bottles on auto pay-
Within five minutes of sending an email regarding the second shipment, I received a response.
If that wasn’t enough to realize how good customer service was, I recently had another correspondence and within two minutes, my question was answered, and it was taken care of. This is probably the best company I have ever worked with.
Answers were very quick
She assured me it would Deliver in up…
She assured me it would Deliver in up to 3 days and was apologetic. With it being attempted to be delivered and the carrier didn’t just leave it outside on the ground in front of of the door with ups closed for Holiday. It was kept safe
How quickly you responded to my message…
How quickly you responded to my message and how fast you handled the issue.
Sarah has been amazing with her help…
Sarah has been amazing with her help and advice during my purchases regarding shipping and product advice.
This product has been helping my health and I recommend it to everyone.
A blessing
I noticed a major difference in how my feet and ankles felt you must be consistent and I will be ordering more I also like how the company responds I felt like they truly are concerned very helpful
Its the putting it right that counts!
They made a mistake with shipping, recognised it and fixed it promptly
They sorted out a problem of mine
They sorted out a problem of mine, probably with what I did, and they sorted it out within 10 minutes. A big thank you from an old man.
very responsive
I reached out to them to cancel my almost shipped order and request a refund for the product I ordered that didn't agree with me. They responded within 24 hrs with a very positive response and complied with my requests immediately. They wrote me and honored all of my requests. I am very pleased
Very quick response which met my needs…
Very quick response which met my needs perfectly
Very accurate professional and worthy…
Very accurate professional and worthy of 5 stars
Great customer service,problem easily…
Great customer service,problem easily sorted,pleased.
Thank you for reversing my payment
Thank you for reversing my payment, I don't ever use subscriptions with a product I don't have experience so I was grateful for your help.
Many thanks
Wendy Lee
Customer service response time was…
Customer service response time was fantastic!
My experience is I purchase the product…
My experience is I purchase the product and unfortunately it did not help my cholesterol so I had to return the product. I have to say Auniva kept their word and refunded me a full refund in a timely manner. Their customer service is wonderful!
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