AuPairWorld Reviews 

164
•
TrustScore 3.5 uit 5

3,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Avant, c’était beaucoup plus simple : on pouvait voir beaucoup de familles et les contacter facilement. Depuis la mise à jour de l’interface, c’est devenu beaucoup moins pratique. On ne peut voir qu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Aupair World is a wonderful website for anyone looking to move abroad. I created my free profile and found a family in Germany that I adored. Now I live in Munich and am really enjoying being an au pa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing! As a first-time au pair from the USA in 2025, I found an absolutely WONDERFUL host family in Belgium that I've lived with for a year now via Au Pair World. The website is free, easy to use, a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Super enttäuscht, trotz Bezahlvariante und kompletten Profil inklusive Bildern erhält man leider keine Antworten. Bei über 50 Anfragen haben sich 3 Leute mit einer Nachricht zurück gemeldet, danach wu... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kinderopvangbureau
  2. ook in
  3. Culturele rondleidingen

Geschreven door het bedrijf

AuPairWorld is the largest and most popular platform for au pairing on the internet. It brings together host families and au pairs from around the world who want to make contact with each other and organize an au pair stay together. Typically, approximately 30,000 au pairs and 12,000 families are actively searching on the platform with the aim of matching with each other. To support these matching services, AuPairWorld provides detailed, up-to-date information about au pairing regulations and arrangements in 22 popular au pairing countries. AuPairWorld also maintains an active community presence on social media to help newcomers learn about au pairing as a uniquely beneficial form of intergenerational cultural exchange. Au pairs use the platform free of charge, while host families purchase a Premium membership in order to be able to make direct contact with the au pairs registered on the platform. AuPairWorld has been in operation for 25 years and served more than 4.5 million people in this time.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

164 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,3

Alle reviews

(164)

32 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Best experience!!

Aupair World helped me finding the best host family ever. I was just scrolling a bit through the families, mostly for fun, but then I found a family and I knew immediately that I wanna go there...we had 2 videocalls and fixed a date. I spent 5 amazing months in Finland and might go back again after being at home for 1 year. Aupair World helped me with all the questions I had and they were also really lovely!!! Everything was so easy! Best experience I ever had! Thank you😍

1 juni 2023
Review zonder uitnodiging
Logo AuPairWorld

Antwoord van AuPairWorld

Thank you so much for your wonderful review! We're thrilled to hear that AuPairWorld helped you find the perfect host family in Finland and that you had such an amazing 5-month experience.

We'd love to welcome you back to AuPairWorld for more adventures in the future. Perhaps Finland will call you back again!

Warm regards and thanks again for your fantastic review!

Your AuPairWorld Team

Beoordeeld met 5 van de 5 sterren

Aupairworld is really usefull!

5 april 2024
Review zonder uitnodiging
Logo AuPairWorld

Antwoord van AuPairWorld

Thank you for your positive feedback! We're delighted to hear that you find AuPairWorld useful.

Best regards,
Your AuPairWorld Team

Beoordeeld met 5 van de 5 sterren

The platform is as good as the use you…

The platform is as good as the use you give it.
I’m a EU citizen and worked as an Aupair with 3 families which I found through AupairWorld.

I think it’s very easy to use and it’s a good place to make a first contact with families.

Ps. If you come from a South American country or any country outside the EU, I would recommend you inform yourself from other sources about the regulations and paper work you might need to become an Aupair in the country you are interested as Aupair World doesn’t always facilitate accurate and complete information on those cases. Other than that, with AupairWorld you will for sure find a family to have your Aupair experience.

5 april 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Used aupairworld a couple of time (5)

Used aupairworld a couple of time (5). Always found good matches. It could be a bit cheaper but it matches most of the serious out there. The wiki is good both for host families and the aupairs. Feels like the aupairs on the site is serious compared to the cheaper ones. But that comes with a higher cost I guess.

28 maart 2024
Review zonder uitnodiging
Logo AuPairWorld

Antwoord van AuPairWorld

Thanks for your review! We're glad you've had success finding matches with us. Thanks for being part of AuPairWorld!

Best regards,
The AuPairWorld Team





Beoordeeld met 1 van de 5 sterren

Antwortrate und Zuverlässigkeit gleich Null

Es kann nicht sein, dass ich als Gastfamilie 40€/Monat zahle, dafür, dass die Au-Pairs es nicht nötig haben zu antworten. Vielleicht sollten beide Seiten zahlen, das würde vielleicht die Zuverlässigkeit der Au-Pairs erhöhen. Ich finde es ziemlich unverschämt, nicht einmal die Grundregeln der Höflichkeit einzuhalten, wenn man sich für die Betreuung von Kindern bewirbt. Immerhin wollen beide Seiten etwas voneinander. Die Fotos erinnern allerdings oft auch eher an ein Datingportal als an eine Au-Pair -Vermittlung. Ich denke, der Betreiber einer Plattform ist auch in der Pflicht, Regeln des Umgangs sicherzustellen. Dazu gehört auch, dass man zahlenden Familien eine Garantie gibt, dass sie mindestens Antworten erhalten.

2 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Incompetence or worse

AupairWorld is run by incompetent people, but that's an euphemism.
My profile has just been removed on grounds that, in their misinformed opinion, au pairs older than 30 can no longer work. My complaint explaining that this EU regulation does NOT apply to the UK, where I live and have settled status, has been ignored by their useless support team. In other words, AupairWorld removes the few au pairs like me who actually have the legal right to work in the UK!
On top of that, the website is clunky, the chat keeps breaking down, the filters don't work (I would get families with toddlers despite setting the age to 9+), and reports on suspicious members are dismissed.
No hints are given on whether families are responsive or not, so au pairs can get ignored or blocked for no reason and without consequences.
My advice to both fellow au pairs and families is: avoid wasting your time on AupairWorld, let alone pay to get no service at all. Contrary to the motto on the homepage, the people who run it do not care and do not connect.

30 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Piattaforma allo sbando senza controllo…

Piattaforma allo sbando senza controllo dove può iscriversi chiunque non viene fatta una selezione e non c’è alcun modo di fare una selezione in autonomia perché non esistono filtri di ricerca. Ragazze che chiedono un lavoro, anche se non è una piattaforma dove si potrebbe fare dove mi vedo scrivere che lo schiavismo è finito nel 1930, perché vogliono essere pagati con una retribuzione mensile, senza contare la totale ignoranza degli iscritti. Pretese, senza nemmeno dare.
Ci era arrivata a casa una ragazza sotto psicofarmaci con una bambina di 1anno e mezzo non è stato il massimo.

5 oktober 2023
Beoordeeld met 1 van de 5 sterren

Waste of my time

This platform was a waste of my time, the applicants are kids with zero experience of child care or foreign nationals seeking a unique way of entering the country. I gave a few interviews to kids who seemed they could be pleasant but both failed to show up for the online interview. My suggestion is don’t waste your money.

3 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Alte Nachrichten einfach gelöscht

Es wurden einfach alle alten Nachrichten gelöscht, wir kommen nicht mehr an unser Text-Template und der Kontakt zu einem Au Pair, das wir nächstes Jahr haben wollten, ist verloren gegangen, weil die Nachricht nur hier gespeichert war. Und das als zahlender Nutzer. Unverschämtheit, ich werde hier nicht mehr Premium buchen.

1 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I did this journey about 10 years ago…

I did this journey about 10 years ago and im still traumatised by it. I was just 20 yo and didn't know much about the world, I just wanted to see London and improve my english.
The site doesn't do a proper screen of the families and doesn't check up on you or support you whatsoever. I ended up with a nigerian mother who was ab using me and his kid sometimes even physically. I didn't even have a day off, she would wake me up even on sunday at 7am screaming the bible. I had to come back home before 7pm otherwise ''people would think im a pr0stitut&''. This is of course nigerian culture because england is not like that but I never said nothign cos i didn't wanna be shouted at. she was making me feel guily for eating her food so i lost a lot of weight. Unfortunetly I come from an abusiiive family so at the time i dint know any better. please be careful and only do this experience if you love yourself and in a good place mentally and make sure u have money saved to run away.
It's worth mentioning my best friend at the time had a very similar experience with an italian woman.

5 juli 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Unable to contact Au Pair World for much needed support

I have been trying to get hold of Au Pair world for days. Their call line is down so the answering machine advised me to email them. I emailed both of their email addresses a few days ago and still haven’t gotten a response. I’m not sure I’m with the correct family. I feel like I’m mostly doing housekeeping and not au pair work but I wanted to discuss it with Au Pair World to see if maybe the family has been fair with giving me all of these duties. I’m not having a good time with this family and need Au Pair World support.

Edit: Over a year later and Au Pair world still hasn’t replied to my email, checking up on me. The family I was with ended up getting worse, where the 7 year old started hitting his mom and I. I will never use Au Pair world again. Rather go through an agency where they do full checks on the family and go above and beyond to make sure you are safe. It’s worth the extra money.

14 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They keep saying my application has been declined

They keep saying my application has been rejected. For some reason they don't want me to apply and they wouldn't even tell me why.
I've thoroughly checked my profile and application over and over again, but for some reason, they still won't let me apply.
My best bet is because my country of origin is African but I still don't see why they wouldn't let me apply.

13 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not trust the site.

Do not trust the site.

I had an au pair apply and be accepted from America. She flew 48 hrs to get to the UK, Spent 36hrs with immigration and got turned around. They stated Au Pair World were awful at giving incorrect information, that it is illegal to employ people from USA as an au pair and that numerous people get into trouble with immigration with no come back on the advice provided. Stay clear.

18 januari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unprofessional

Unprofessional. Completely fraudulent. They take money from your account then delete your account citing that you violated their policy and can't tell you why because they want to keep it private.

The aupairs are vane. Most of them see it as a holiday at the expense of another family. Last one I had couldn't bear my child's picture on the wall of a temporary room we provided while she was waiting to travel and another had to be in her room. One would severe head of dolls and break music instruments when she was upset at child. Engage in sexual relationship with multiple strangers at once and share it with minor left in her care.
Treating them like family makes it even worse. They want to stay in your home, eat free food, burn your energy bills, stay on social media all day gossiping to friends about you and your household.

Unfortunately, the countries where reliable aupairs could come from don't make it to the visa free league of supremacy and domination.

We are functioning better without aupair since last selfish one who woke up at 1 pm left. House is cleaner and no more trouble at home. We can find food to eat now without going to the shop daily to replenish what she had guzzled up. No longer smoking inside my house when we are not looking.

I wouldn't say it's the age of the aupairs as have had good aupairs from other places in the past. The site is only interested in the money they are making and should be reported to the right organisation that supervise online trading if anything like that exists.

If you are desperate and have to use them take your time.to find someone that has lived with kids or have younger siblings. If their parents have no career or they dropped out of school, be careful as they may get jealous of your kids when you provide them what they couldn't afford. There are still some good aupairs out there and I hope you find one of those.

As for this company, they are getting away with crime. Theft and unreasonable behaviour.

14 januari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BAD HOST FAMILY

BAD HOST FAMILY
I went to au pair in italy with a family I’d met over FaceTime, they seemed like a lovely family and I was very excited! However when I got there i soon realised the youngest child was VERY misbehaved. Yes he’s only 4 but he used to kick me, punch me, slap and scream at me for no reason. He made my nose bleed once and the parents did nothing about it! It was getting too much and I could not control him and he never listened to him. His parents also failed to tell him off and discipline him every-time he misbehaved for me. In addition to this the parents were rude and up tight. They commented on the way I dressed and the way I used to look after the children. They would shout at me and tell me off for things that were out of my control and not my fault. Overall they just made me feel horrible every single day so I decided to leave early. I left after 3 weeks staying there and once I got home I asked them about my pay. They refused to pay me! They claimed I didn’t put in any effort with the children and didn’t deserve to get paid which is not true. I tried my hardest and got nothing in return. They also decided to tell me whilst I was at home and helpless. Regardless I flew over there and worked for them for 3 weeks, looking after their two children, cleaning and helping at a summer camp 2 days a week. Keep in mind they didn’t contribute any money to my flight. They then transferred me £40 of my wage which is definitely not 3 weeks worth! They had also blocked me so I couldn’t get in touch with them. I have contactee au pair world but not yet received anything back. I thought I would leave a review to inform people of my horrible experience as an au pair.

13 juli 2020
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Why paid subscription???

My experience with aupairwolrd.com was good but since you have to pay for membership if you wanna have any chances to match with families, I don't think I am gonna use it anymore.

Not many au pairs are so rich to spend 40 euros monthly for subscription!!!

30 mei 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

There should be an option to rate them…

There should be an option to rate them as zero. I hired an aupair through aupairworld who is a criminal working with other aupairs on the site as part of a sophisticated fraud operation to steal possessions, including identity, credit card and bank details to commit theft. Aupairworld states that they perform background checking including obtaining identity information about their aupairs when they create their accounts. It appears this is false.

21 mei 2020
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer