Australian Computer Traders Reviews 

Great customer service, great prices.

Straight forward and easy to deal with.
Price was good and the Service is Great, Thankyou

Your promt delivery was good. As it’s a B grade purchase your correct with the blemishes it has. On your next delivery I would be sending a note with it to direct the purchaser to the site for a user guide, that would probably be appreciated by most of your customers. Overall your product is fine for what it is. Wishing all at ACT well. Thanks 🙏👍D.

Easy to use service.

Easy to order, great price. Just set up this computer and it's perfect.

The staff were very helpful and my computer is great! I would definitely buy from Australian Computer Traders again.

Great product and a really fair price.
Very good service, Fast and safe delivery and Lovely customer care response.
What more can one genuinely ask for.
Highly recommended to buy products from them.

Competitive price
Laptop was in mint condition and works faultlessly

The quality of the products is great. The value of the products is outstanding. In terms of expectations just remember this is a small company that appears to rejuvenate your ordered PC after you order it so don’t expect same day delivery. I’ve received two of their products now and it takes a good five business days.

Rigid Policies and Awful Communication!

Absolute nightmare experience. I made a mistake on an order and filed a cancellation request within 5 minutes of placement.
Rather than honouring a standard, immediate request, this store waited 48 hours to decline it, falsely claiming the package had shipped.
The tracking number they provided proves it hasn't even been picked up yet, they just printed a label to lock in the sale.

They are now ghosting my messages. I am incredibly grateful I bought this through eBay, as their team is stepping in to force a resolution. If you buy from them directly, you will have zero recourse. Proceed with major caution.

Clear easy to use website. Fast postage and well packaged. The laptop itself is perfect. Purchased A-Grade which looks and feels as good as new. Excellent service and value for money. Will use again.

Item received within expected timeframe and at this stage appears to be as described and is doing the job that I require it to do

Laptop was perfectly clean, with very little scratches marks on its ports. I got a defective charger but i got sent another one very quickly. They're awesome people who sell affordable and reliable laptops!

Easy to navigate website, easy purchasing and payment options. I got pre-sales questions answered quickly.

I have purchased 2 computers this year...Lenovo and Dell and we are very happy with them. Staff were very helpful and delivery was very prompt...price wise very good.

The guys were very helpfull with my laptop issue, they arranged a replacement and managed to transfer my data as well.

I wanted a simple laptop with win 11 and I didnt want anything fast and fancy. I browsed the internet checking for prices and found this one - refurbished, acceptable grade, priced within my budget. Bought, paid and the order was confirmed . the item arrived within a few days and found only one issue - the connector was very loose and feels like it was going to fall off. It was also a very used connector. I described it to ACT and they sent me a brand new original Lenovo charger. Very please indeed. Highly recommend seller. Good communication. Professional.

awesome service,
quality product

I have purchased from ACT multiple times and always received excellent service and products, I even recommend them to family and friends. HOWEVER, I am disgusted with their latest service and product delivery. After purchasing a laptop for my mum it arrived without having been cleaned, I am unable to login as it is still set up for a Victorian government department. I contacted ACT not too bothered as I have had good customer service previously, but two service disputes logged and two phone call voice messages later I have not had a single response. I won’t be purchasing ever again.

Simple and easy to find the product I wanted, ... quick to finalise purchase, - and a good price.