I purchased the EVO II Pro w/6K camera. Excellent drone for flying pipeline to verify right-a-way and inspections on towers and water tower tanks. I also purchased the EVO Lite w/IR camera also used f... Toon meer
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Lees wat reviewers zeggen
While they were great for recreational use and professional use it was awesome. But now they are like DJI and abandoning there people and going government on us. So its very hard to get service or the... Toon meer
Very very good seller! friendly and attentive! Great drone! The Evo2 pro 6k V3 is a real progression for this drone!! In addition, autelpilot.com often makes very good commercial proposals! So unbea... Toon meer
Order number: 2596 An Autel Smart Controller for Series 2 was pre-ordered on 25 May 2021 and $1289.00 paid. I emailed Autelpilot 6 times since July 2021. Initial replies were product was waiting to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Autelpilot, an Autel Robotic Official Authorized Dealer. Shopping Autel Robotics drones/quadcopters and accessories at the best price at autelpilot.com. Check out EVO II Drones, EVO Drone, X-Star Drone, EVO & EVO II accessories, and more products now!
Contactgegevens
Verenigde Staten
- sales@autelpilot.com
- autelpilot.com
3,7
Gemiddeld
174 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They don't honor their refund policy
They don't honor their refund policy. They will ask you to wait and wait. Product is available on the website but doesn't ship for a month. Then they won't refund it even though the website says they offer a full refund if they haven't shipped. Sketchy business.
5 februari 2022
Review zonder uitnodiging
Antwoord van Autelpilot
Dear Deldrin Elspeth,
Thank you for your feedback! We provide a 30-Day return & refund policy and you can send us the cancel order notification to sales@autelpilot.com to request cancel your order anytime if it has not shipped, and if your order has been shipped then we provide you with 30 Day return service. For preorder, you will wait a long time but we will honor our preorder policy. And for return policy you can visit it here https://www.autelpilot.com/pages/return-policy
If you have any issues you can contact us at sales@autelpilot.com and we will get back to you within 24hours.
Kind Regards,
Alex
One person in charge of customer…
One person in charge of customer support who lies via email and has a fakw whatsapp account. Drone never shipped
4 februari 2022
Review zonder uitnodiging
Antwoord van Autelpilot
Dear Whisper Wisp,
All orders will be shipped out within 24hours if they're in stock, and the tracking number will also provide to you automatically. Of course for the preorders, there will have a little shipping delay, we sincerely apologize to you for this issue.
If you have any issues you can contact us at sales@autelpilot.com and we will get back to you within 24hours.
Kind Regards,
Alex
Bought a drone weeks ago
Bought a drone weeks ago. Still hasn't shipped. Website says it should ship in days. Be careful!
31 januari 2022
Review zonder uitnodiging
Antwoord van Autelpilot
Dear Geollix Allister,
For preorders, there will have a little shipping delay, we sincerely apologize to you for this issue. But please don't worry if you have purchased in our store, we will honor our shipping policy to ship our order and provide you the tracking number.
If you have any issues you can contact us at sales@autelpilot.com and we will get back to you within 24hours.
Kind Regards,
Eric
Easy to Advertise but hard to ship the Nano
Advertising is misleading for the Autel Nano as they advertise shipping in 48 hours but the drone has not been released for sale as of yet. Their ad is simply a pre-order ad and misleads the consumer who thinks that they have it in stock.
23 december 2021
Review zonder uitnodiging
Fast delivery and service
30 mei 2021
This drone is amazing
This drone is amazing! Extremely stable in windy/gusty conditions and you can’t even tell on the camera that it is windy/gusty. The camera is amazing and produces extremely clear pictures/videos.
30 mei 2021
Well built with easy to use interface…
Well built with easy to use interface and controls. Not impacted by geofencing. Camera is very good, but not great. Still an excellent investment.
18 mei 2021
Easy purchase great quality
20 april 2021
Misleading Package information/prices
Information displayed on your web site along with the choices I made during the purchase and checkout are misleading and as a result I did not receive what I expected to receive according to the information displayed and presented on your web site. Comments received from one of your sales representatives came across as offensive with little to no concern with the customer's point of view. The product I purchased is top notch the customer experience not so much.
20 april 2021
Antwoord van Autelpilot
Hi Kelley, we are sorry to hear that. The information/price on our official web is correct. The package list is listed in our product description and we sent you a confirmation notification when you finished your order, the shipment notification also sent to you before shipping, and all these notifications were confirmed by yourself.
Of course, when you received your order, you also sent us an email about this issue, we clarified this to you and sent you several solutions, and we have resent you a new EVO II charging hub as extra compensation for this misunderstanding, now you should have received it.
Anyway, sincerely apologize for this issue to you again. If you still have any questions, please feel free to reach us via email sales@autelpilot.com or on our website: https://www.autelpilot.com/pages/contact-autelpilot Thanks.
Hands down one of the best drones out…
Hands down one of the best drones out there in my opinion. Nothing bad about it, that I can find.
17 april 2021
Great service and communication
Great service and communication from start to finish. Got my order quickly. Certainly will come back again for anything I need for my Evo 2 drone.
17 april 2021
FIRST PURCHASE OF A DRONE!
Extremely pleased with my purchase. This is the first drone i've owned and am amazed at the ease of flying. Customer service has been great as well. I'm enjoying my new toy and extremely satisfied with the quality of the products from Autel. I would highly recommend Autel.
17 april 2021
Quick and fast service.
17 april 2021
I ordered the Autel EVO II Pro 6K with the…
I ordered the Autel EVO II 6K with the fly more package. I am very pleased with my experience as my product arrived quickly, on time, and in good condition. I am very happy with the purchase price as well, it was the best deal I could find online for a bundle package.
As far as the product goes, I am also very pleased with the Autel EVO II Pro 6K. The controls are nice, the aircraft is stable and the image and video quality is excellent!
I will use Autelpilot again for future purchases.
14 april 2021
Fast shipping quality equipment
Autel sells quality merchandise. Professionally packaged and shipped.
10 april 2021
The drone
The drone, controller, and mission planning have worked as advertised. I’m very pleased.
10 april 2021
Autel EVO 2 Pro 6K Rugged Bundle
Autel EVO 2 Pro 6K Rugged Bundle! Great product and a great price! I’ve owned eight drones, five DJI’s (Inspire One RAW, Phantom Pro, Mavic Pro, Mavic Pro 2 and Mavic 2 Zoom) and three Autel EVO’s (two EVO 1’s and now one EVO 2 Pro 6K) The 6K is by far my favorite drone! I get paid to fly, not by being grounded in a DJI NFZ! I’ve have had to practice a bit to get EP2 to be as smooth as the Mavics, but I’m there now! I love the EP2 longer flying times too! Hopefully, AUTEL will develop a 2X zoom version. I would buy it in a heartbeat.
8 april 2021
Good communication before the sale
Good communication before the sale. Good price, no tax. Fast shipping.
8 april 2021
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