Avevo avuto problemi riguardante ad un ordine non andato a buon fine e avevo richiesto di avere un riscontro da un responsabile. Dopo qualche giorno dopo tanti tentativi tramite chat venivo contattato... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Questi cinque stelle metto per il merito di carissimo Mariano, un ragazzo che in giro sono pochi, gentile, ducato, e sempre pronto per aiutare nel qualsiasi momento, tutti le volte quando chiedo per a... Toon meer
Bedrijf heeft geantwoord
AutoDoc were excellent to deal with best selection of premium parts at great prices . Staff were helpful and dealt speedily to resolve a short delay on one of my orders Being dispatched.
Bedrijf heeft geantwoord
Poor return service. Autodoc sent the wrong items. Return process is poor and does not take the customer service into consideration. I wouldn't use Autodoc again. I would not want to go through the ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over AUTODOC - Ireland
Geschreven door het bedrijf
AUTODOC is the no.1 online car parts shop in Europe. We share your passion for cars and help you save money on car repairs.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
What we are known for:
Our customer-focused approach. Our support team is made up of qualified professionals who speak 23 languages and are always ready to help in any way they can.
Market scale and scope. In the 17 years we have been on the market, we have acquired 13 million satisfied customers in 27 European countries. We ship over 35,000 orders a day.
Our product range. We offer over 4 million products for more than 166 car brands from world-renowned manufacturers.
Affordability and cost benefits. AUTODOC is an online platform with fair prices and a variety of special offers and sales.
Multi-platform services. Customers can search for car parts quickly and easily using both the website and app. See for yourself how cost-effective and convenient the process of purchasing car parts can be.
Expertise in car repairs. You can find more than 3,000 car part replacement tutorials on our YouTube channels.
Contact us
FAQ
Contactgegevens
4,4
Uitstekend
1K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service low prices fast delelvier…
Great service low prices fast delelvier will buy again thank you
5 mei 2026
Antwoord van AUTODOC - Ireland
Hello Kieran!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you✨!
Best regards, AUTODOC Team🚗
Very good service
5 mei 2026
Antwoord van AUTODOC - Ireland
Hello Thomas!
Thank you very much for your kind words🌟.
We will continue to delight you with high-quality service.
Best regards,
AUTODOC Team🚗💨
Quality parts delivered fast
4 mei 2026
Antwoord van AUTODOC - Ireland
Hi Edward Rice!
This positive review is a real joy for the whole team🧡. Thanks for noting our work!
We'll strive for even greater heights in service.
Come by more often!
Warmly, AUTODOC Team🚗💨
Fantastic prices and a very nice easy…
Fantastic prices and a very nice easy app to use with great deals with quality stock and fast service and delivery
4 mei 2026
Antwoord van AUTODOC - Ireland
Hello Mark 🕊️!
Thank you for your positive feedback!
Best regards, AUTODOC Team🔧✨
Antwoord van AUTODOC - Ireland
Hello. Thank you for your review and for choosing us🧡! Best regards, AUTODOC Team🚗
Autodoc
Great prices and range of parts, also the choice of brands and reviews of parts.
30 april 2026
Antwoord van AUTODOC - Ireland
Hello Alan!
Thank you for your kind words and appreciation of the quality of our work🧡.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team🔧🧰
Excellent Service
Once i had confirmed the OEM part numbers it was easy to confirm compatibility using Auto Doc. Wide variety or options and excellent service and support.
29 april 2026
Antwoord van AUTODOC - Ireland
Hello Michael!
Thank you for your kind feedback and for taking the time to share your experience with us. ✨We’re delighted to hear that you enjoyed working with us and that you’re satisfied with our service.
Wishing you safe and happy travels on the road!
Best regards,
AUTODOC Team🔧
Excellent service
29 april 2026
Antwoord van AUTODOC - Ireland
Hello!
Thank you very much for your kind words🌟.
We will continue to delight you with high-quality service.
Best regards, AUTODOC Team🚗💨
Antwoord van AUTODOC - Ireland
Hello Uwe !😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team🛠️
Autodoc have good prices once you spend…
Autodoc have good prices once you spend €150 free delivery it's great 👍. Good quality parts 👍.
29 april 2026
Antwoord van AUTODOC - Ireland
Hello Mariusz Ludewig!😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team🛠️
Antwoord van AUTODOC - Ireland
Hello!⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙
Great product selection and prompt…
Great product selection and prompt delivery with clear delivery updates…
29 april 2026
Antwoord van AUTODOC - Ireland
Hello Michael !⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙
Antwoord van AUTODOC - Ireland
Hello🕊️!
Thank you for your positive feedback!
We do our best to speed up all the processes.
Please contact us if you have any questions.
Best regards,
AUTODOC Team🔧✨
very good webside
29 april 2026
Antwoord van AUTODOC - Ireland
Hello!
Thank you very much for your time and appreciation🏆.
Best regards, AUTODOC Team🚗💨
Today I sent a request for parts
Today I sent a request for parts, and received a message saying I will get a reply in 48 hours. I sent the request because I need the parts. Waiting 48 hours isn't a satisfactory reply. Discounted parts are not worth this waiting time. And then having to wait a further week or so to receive them... It's not a good enough service. Autodoc are not as good as it used to be. I couldn't rely on a service like this ..
You replied twice, since this review...on both occasions with the wrong information. clearly not reviewing the supplied VIN number
1 mei 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Hi Terry!
Our business hours are limited. We cannot answer your inquiries after 9 PM on Friday, but we will be happy to answer during business hours.
Please let us know what is wrong with offered products. If you have questions, we are at your disposal. Feel free to contact us at trust@autodoc.co.uk.
Best regards,
AUTODOC team
RIMBORSO SPESE DI SPEDIZIONE PER RITARDO NELLA CONSEGNA DA PARTE DI AUTODOC
AUTODOC HA RITENUTO RIMBORSARMI LE SPESE DI SPEDIZIONE PER AVER RICEVUTO IL PRODOTTO DOPO OLTRE 10 GG DALL'ORDINE. GESTO APPREZZATISSIMO. LA MERCE ERA OTTIMA,IL COSTO SUPER E ARRIVATA BEN IMBALLATA.
1 mei 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Ciao 🙌 Fabrizio Passone,
Ringraziamo vivamente per le tue parole.
Siamo lieti che abbia un'impressione positiva della collaborazione con noi. 🏆
Continueremo a deliziare con un servizio di qualità.
Cordiali saluti
AUTODOC team 🚗💨
Terrible slow and expensive delivery…
Terrible slow and expensive delivery and no customer service only cheap useless ai
30 april 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Dear Jack! We are very sorry that you are so disappointed with our service. Please accept our apologies for any inconvenience you experienced. Our main goal is to provide the best service to our customers. We would be grateful if you could give us a chance to look into the situation and perhaps suggest an appropriate solution. Please feel free to contact us at trust@autodoc.eu. Best regards, Your AUTODOC Team.
Super fast delivery!
Very easy to navigate through products. Well priced, easy to place the order & items delivered super fast.
I have used Autodoc before & the service has always been spot on.
30 april 2026
Antwoord van AUTODOC - Ireland
Hello Alan Guest!😊
Thank you for your kind feedback! We’re happy to hear that you appreciated the parts and the fast delivery. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Best regards,
AUTODOC Team🚗
VERY GOOD EASY
30 april 2026
Antwoord van AUTODOC - Ireland
Hi Noel !
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars! Best regards, AUTODOC Team🧡
Antwoord van AUTODOC - Ireland
Hi MR MARTIN CONNOR!
Thank you for your kind feedback and for taking the time to share your experience with us. ✨We’re delighted to hear that you enjoyed working with us and that you’re satisfied with our service.
Wishing you safe and happy travels on the road!
Best regards,
AUTODOC Team🔧
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