Haynes Repair Manuals Reviews 

wow how shocked and appalled am i about the online Haynes manuals. i have always in the past bought a paper copy Haynes manual for every car i ever owned and found them indispensable when carrying out repairs or servicing on my cars, and i still have a paper copy for my 2015 Audi A4, but i recently also purchased a Hyundai i40 2019 and was gutted to find Haynes do not do a paper copy anymore and i have to buy and view online, but as i have always found the manuals indispensable i signed up and paid for the Hyundai i40 online manual expecting the same level of information step by step guide on maintaining the car. OMG how times have changed and how the standard of the material in the online 'manual' has changed. I am absolutely gutted about the lack of information and actually feel cheated. DO NOT BUY the online manuals if you are expecting the same level of information as the old paper copies, you will be disappointed.

Complete waste of money, wish I saw these reviews before I paid for the "online manual"... Too generic information... why would you show photos of all types of vehicles (Subaru, Mercedes, Toyota, etc) when I have paid for a specific BMW manual??? Specifics I would expect to find in a real workshop manual.
The only marginally useful items are torque specs.... what is sorely lacking is OE part numbers - useless purchase! wish I could get a refund as I will not be using the online thing...
........
Update on this case, I received comms and a refund from Hayes, with a genuine interest in why this does not work for me. I would still need to find a more workshop style manual (Nuts & Bolts accuracy) with none of the generic bits... however increased the star rating due to after sales support!

I have purchased and used Haynes paper manuals for 60 years. I recently purchased 2 online manuals from them. They are appalling. There is no specific detail on my cars all just general stuff thta the home mechanic would be more than familiar with. How they get away with this i do not know. I have requested a refund with no success so far. Don't buy them they are a waste of money

Completely dissapointed

I’ve always bought printed Haynes Manuals for all my cars and motorcycles and wanted to get one for my 2015 Honda Jazz Mk3. It seems that Haynes would rather concentrate on novelty books on WWII fighter aircraft and tanks whilst relegating their old core market to an online fault code translation service, which seems to leave unfortunate buyers unimpressed.
I understand that, relative to the 1970s, 80s, 90s, and 2000s manufacturers are updating their model line-ups more frequently- and electronics faster than that- but there are still a few of us who appreciate help with the mechanical stuff (torque settings etc) in printed book form. Haynes diversification, whilst undoubtedly a commercial lifeline, is frustrating when you can buy a manual for a Tiger tank but not for your everyday transport!
I was going to buy the Haynes Autofix online manual in the absence of anything else being available but in light of the reviews above I’ll save my money.

I wish I'd seen these reviews before I wasted $55 on a Captiva "manual" !
There seems to be zero specific info on the vehicle, I kept thinking I must be doing something wrong, but no, it's just ABSOLUTE RUBBISH !!!!!
I put in for a refund and if they think they can ignore me, like them seem to be, they're in for a surprise.
I still have old paper manuals and they were excellent, what the hell has happened to them ???

What the ???? Haynes used to be THE name to go to for car manuals. This online/autofix incarnation has destroyed any trust whatsoever in the Haynes name as far as I'm concerned. Have had some time to use this online manual now and any job that has cropped up is really lucky if it's covered. Even if it is covered it's nothing more than a cursory overview with pretty much zero useful information. Absoute rubbish. Haynes should be ashamed of themselves for putting these out. If you can get a physical, hardback version for your vehicle then great, otherwise AVOID 'Autofix' and use youtube instead.

Most of the info is generic. Very little specific to my car. Youtube will give me better information than this scam manual.

Complete waste of money. Gives absolutely no useful info on anything

I totally concurr with all the previous negative reviews. Haynes Autofix really is disgraceful it brings shame to previously well respected Company. To save their reputation they should reimburse all the disgruntled customers, and withdraw the product.

Autofix is absolute rubbish, DO NOT waste your time. 90% is generic guidance for all vehicles. 10% is supposedly specific to my vehicle although doesn’t appear accurate.

Such a disappointment from such a previously trusted source of information.

Generic videos and guidance for all vehicles, which is borderline unsafe - what if I followed the vague guide for a light vehicle with my 3.5T vehicle? I purchased the manual for a Citroen Relay van, and spent some time talking to customer services about exactly which engine model etc to “make sure I have the correct manual”. Utterly pointless endeavour because it’s all generic advice anyway.

Purchased a manual for Audi A6 C8 model at £28 ..... absolute garbage!!! I would like my money back. Haynes manuals of old were the 'goto' publication but this ...... lost for words.

I bought the Autofix manual for my car. I was very disappointed at the small amount of car-specific data and how useless it was! Also some of the drawings were from some other car, not the one I have. Drawings did not have any parts named, only torques. There was no instructions at all, only for the engine part. Waste of money, do not buy!
Update: I did get an answer from Haynes customer service and got my money back, so thank you Holly!

If John Harold Haynes saw the garbage I just wasted £28 on he'd be spinning in his Grave.
A Haynes manual used to be a very useful resource for owners and mechanics,
but what I just foolishly bought is an insult and a disgrace to his legacy.

A Haynes manual used to be written based on first hand experience by professionals,
what they offer in the online garbage is copy/paste generalisations with few or no actual pictures of the vehicle or its components its based on!

Ok I'm a trusting fool, I didn't read the small print which says once I access it ( I had to, to evaluate it right?) i am ineligible to claim a refund.

Oh very clever, but it cuts two ways, I'm logging all the ways it fails as I go and will go online and warn others and go into minute detail to describe the many ways its a worthless imitation of what a Haynes manual used to be.

I always bought a Haynes repair manual for any car I had, and with great satisfaction.
Now I couldn't get one for my new 5year old car, and out of demand I signed up for the Autofix.
Man did I get disappointed.
My current problem is not covered, well, the parts in trouble are not described.
There are very few photos, and I watched one of the few videos, about changing pollen filter. I have a Peugeot, and it was shown on a Mercedes.
In short, useless

I needed a Renault Master MkII workshop manual to service and maintain our newly acquired campervan. They were the first advertised choice and really the only one. I saw that they stopped providing paper manuals and moved on to autofix - online alternative. Would have preferred a physical book to have while traveling but had no choice but to buy the autofix one.
WHAT A MISTAKE
Immediately they promise DIY videos with Engine specifications, torque specs, fault finding and much more.
14 day return UNLESS you open the manual. I have loads of work to do (CV boots, steering rack, injectors, glow plugs and more)
Looking for injector torque specs? not found, injector crush washer size - not found, location? - here is a DIY injector video from a MERCEDES
Need to do timing belt? good luck figure out yourself.
Half the information they provide is general info that may or may not apply to your vehicle (info on drum brakes, Van comes ONLY with discs) so very quickly you start doubting the info they they provide - Is it for the van or is it just a general cars.
Asking for refund no use at all, feel like I've been scammed. Given random DIY videos and specifications that I just don't trust .

I want a refund. Totally useless and very frustrating. I purchased this garbage to help me with information I would need to service and repair my Discovery Sport? My first job being Brake pads?
I’m still looking through this ‘poor excuse for a service manual’ to show me how to put the electronic parking brake in service mode. Also the video on brake pad replacement was generic… I wasted £28. I never write reviews but this is a rip off.

I have trusted hardback Haynes manuals for years with great results, but the new Autofix is terrible. They aren't kidding when they say check the 'Preview'. That really is all you get!
Utter waste of £26. Nissan Micra K14: please don't waste your money - you're better off using a random Hardback you have laying around for how specific the contents will be.

Just bought a Jaguar XF manual for £26 only to find that it's missing basic information such as how to remove interior trim. Also, much of the content seems to be generic - for example, the section on removing liftgate struts basically just instructs the user to remove the clips from each end and pop the struts off. This can't be accurate as the vehicle has electrically actuated struts to open/close the liftgate.