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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ive been back to AutoID multiple times now, they're recommendations for products to complete my car have been absolutely spot on! Full exhaust, full carbon kit, full lowering stance kit and even toppi... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service and advice once again from AutoId, had stance kit fitted to BMW M2, amazing work and looks great. Would recommend everyone to go here or if unsure about anything just give them a ca... Toon meer

Beoordeeld met 5 van de 5 sterren

If you’re looking at purchasing car mods from AUTOID then definitely do it! Lovely, clear website with excellent customer service. Ordered a Full Zaero Design Kit for my GTI and it arrived in less... Toon meer

Beoordeeld met 5 van de 5 sterren

I'd already purchased a carbon shark fin cover from Autoid for my 440i and was interested in the matching wing mirror covers. Not sure on fitting, I contacted AutoId by live chat and got an almost ins... Toon meer

Bedrijfsgegevens

  1. Auto-accessoire winkel
  2. Carrosserieonderdelen leverancier
  3. Auto-onderdelen fabrikant

Geschreven door het bedrijf

Creator and distributor of premium automotive parts & accessories. We specialise in parts for BMW Mercedes Audi & Tesla cars.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

258 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Looks the part

Bought a carbon diffuser from Autoid, and I was very impressed with carbon weave. It matches my Bmw's carbon perfectly. Took time to fit, but very happy with result.

21 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a great service

What a great service. Made to feel very welcome on arrival. Was a full day fitting so had to wait in the sitting area. Time flew, had a tv, refreshments and the team kept checking in. Great team and extremely pleased with the fitting. Thanks AUTOID, will definitely be back with my next upgrade.

17 september 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Faded, poor quality badges.

Order No. #AUT28140ID

Ordered the gloss black fender badge's and rear model badge.

Had them barely on the car for 3 months and the M sport colour stickers on the fenders are already fully peeling off and the red colour on the rear model badge has nearly fully faded.

Would definately not recommend.

#Ammendment

Amended the review as the team phoned me the same day I posted the review offering their apologies, a refund and saying they weren't happy with the product standards either so have stopped selling it.

Can't really complain as a customer in that sense.

Kept as a 4 star as its still an annoyance having removed the old badges, fitted the new ones bought from AutoID to have to replace then again with new ones.

But with this customer service I would recommend them.

17 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

G82 M4 Cobra Spings Fitting

I brought my G82 M4 in for some Cobra lowering springs. On arrival I was advised the wrong springs had been delivered, however the team went above and beyond to go out and collect the correct springs whilst the engineer took the old ones off the car. As a result no delays were incurred and the end result was much as expected. All in all a very friendly and supportive service that I would recommend to anyone. Will be returning for more AutoID parts in the near future 😎👍

6 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Went to get my new car fitted with a…

Went to get my new car fitted with a bodykit, unfortunately there was an issue with some parts ordered incorrectly and others not fitting. They adjusted for a weekend fitting to accommodate the issue. I’m sure everything will go well. Really nice, friendly staff who apologised for the mistake. These things happen! They even gave me some advice on changes to my car wheels. Looking forward to coming back and getting fitted.

5 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love this Company.

The level of service and product quality is unbeatable. Always worth the 2-3 hour drive for me, never been disappointed.

22 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They didnt manage to send me a missing…

They didnt manage to send me a missing part from the original order for 3 times and over 3 months, making me spend way more in the mean time and then being really insulting regarding it and offering me 50$ back. The item costed 800$.

1 augustus 2024
Review zonder uitnodiging
Logo AUTOID

Antwoord van AUTOID

Hi Karlo, thanks for your review.

We are quite saddened to hear about your response. I just want to address a few points that you made.

Our customer service representative Brooke was consistently with you on the journey and when you advised us of the issue, she organised a replacement for the missing pieces within 4 days of contacting us about the issue.

Unfortunately, the errors and delayed response time regarding the pieces were on behalf of the supplier, which we had no control of, and tried to rectify as quickly and efficiently as we could. While we understand that the correspondence went over a period of one month, you even advised us that you know this wasn’t our fault and you understood where the issue lied.

When awaiting the parts, we offered you a £50 gift card as a gesture of good will while you waited for the missing parts to arrive.
When you advised you wanted a refund, we happily accepted this, and advised of the returns process, advised that we would refund you in full, and still wanted to offer the gift card for the inconvenience.

At no point did we want to cause any frustration or insult, as we only wanted to rectify the matter.

When we advised of the process, you said you would throw the product away and opened a PayPal dispute, which means that we physically cannot refund the order for you until the dispute was concluded.

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