Very delightful experience having my car loan approved within a day.Help ful customer services which guided all the way.Competitive Apr. Money was wired to the car dealer by auto lender and car was r... Toon meer
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Lees wat reviewers zeggen
Autolend have been really good with me sorting out the finance side of things even when I asked for their help obtaining more funds again brilliant 👍 I got kinda lost with amount of people helping m... Toon meer
Bedrijf heeft geantwoord
I have used them before and the communication and process was very good, this time there were a few issues with whom the loan was with and getting the correct site to check the details . However, the... Toon meer
Bit of a wierd one, Was looking at a new vehicle, only had my current finance for 7 month, did finance check, was quoted 14.9% by autolend via zuto which was higher than my current finance but really... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Fast finance for your car
Contactgegevens
Telephone House, 69-77 Paul Street, EC2A 4NW, London, Verenigd Koninkrijk
- autolend.co.uk
4,7
Uitstekend
7K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jack was so helpful and professional a…
Jack was so helpful and professional a lively experience all round
18 oktober 2026
Antwoord van Autolend
Hi Caroline,
Thank you so much for your 5-star review. It’s wonderful to hear such positive feedback, and it truly means a lot to our team to know we’ve met your expectations.
We are always here to help, so if you have any questions or need further assistance, please feel free to email us at contact@autolend.co.uk or call us directly on 020 3322 1916.
Kind regards,
The Autolend Team
Disappointed with complaints Team
Really disappointing experience with Autolend. The admin team have been great and helpful whenever I’ve spoken to them, but the complaints team have been extremely poor with communication.
It took two months to get a decision on my vehicle rejection after emailing them numerous times and now I’ve been waiting three weeks for a response regarding reimbursement for two receipts they asked me to provide which I still haven’t even had an update on. Despite numerous emails, I’m still being ignored.
The whole experience has been frustrating and draining. Credit to the admin team, but the complaints team really need to improve their communication and customer service.
1 september 2026
Review zonder uitnodiging
Antwoord van Autolend
Dear Kyen,
We’re really sorry to hear about the poor communication from our complaints team, and the delay in both the rejection decision and your reimbursement — this isn’t the standard we expect. We’re glad to hear our admin team were helpful throughout, and we’ll be sure to pass that feedback on too.
We will reach out to you directly as a priority to get your details so we can look into this and provide you with the update you’ve been waiting for.
Kind regards,
The Autolend Team
Porsche hybrid
Autolend have been really good with me sorting out the finance side of things even when I asked for their help obtaining more funds again brilliant 👍
I got kinda lost with amount of people helping me each one doing their bit so no complaints there but maybe one or even two people helping would be good next time 👍
16 oktober 2026
Antwoord van Autolend
Hi Derek,
Thank you so much for your 5-star review. It’s wonderful to hear such positive feedback, and it truly means a lot to our team to know we’ve met your expectations.
We are always here to help, so if you have any questions or need further assistance, please feel free to email us at contact@autolend.co.uk or call us directly on 020 3322 1916.
Kind regards,
The Autolend Team
Antwoord van Autolend
Hi Alison,
Thank you so much for your 5-star review. It’s wonderful to hear such positive feedback, and it truly means a lot to our team to know we’ve met your expectations.
We are always here to help, so if you have any questions or need further assistance, please feel free to email us at contact@autolend.co.uk or call us directly on 020 3322 1916.
Kind regards,
The Autolend Team
Antwoord van Autolend
Hi Russell,
Thank you so much for your 5-star review. It’s wonderful to hear such positive feedback, and it truly means a lot to our team to know we’ve met your expectations.
We are always here to help, so if you have any questions or need further assistance, please feel free to email us at contact@autolend.co.uk or call us directly on 020 3322 1916.
Kind regards,
The Autolend Team
Antwoord van Autolend
Hi Shaun,
Thank you for your 4-star review! We’re really pleased to hear you found the process great and easy.
We value all feedback, so if there’s anything we could have done to make it a 5-star experience, we’d love to hear it. If you need anything else from us, please contact us at contact@autolend.co.uk or call us on 020 3322 1916.
Best regards,
The Autolend Team
Antwoord van Autolend
Hi Shakeel,
Thank you so much for your 5-star review. It’s wonderful to hear such positive feedback, and it truly means a lot to our team to know we’ve met your expectations.
We are always here to help, so if you have any questions or need further assistance, please feel free to email us at contact@autolend.co.uk or call us directly on 020 3322 1916.
Kind regards,
The Autolend Team
Very friendly staff helping me to find…
Very friendly staff helping me to find my new car was abreez from financing to picking up my car I would definitely recommend auto lend to anyone looking to finance a new car thank you
11 oktober 2026
Antwoord van Autolend
Hi Stephen,
Thank you so much for your 5-star review. It’s wonderful to hear such positive feedback, and it truly means a lot to our team to know we’ve met your expectations.
We are always here to help, so if you have any questions or need further assistance, please feel free to email us at contact@autolend.co.uk or call us directly on 020 3322 1916.
Kind regards,
The Autolend Team
Antwoord van Autolend
Hi Vuyiso,
Thank you for your 4-star review! We’re pleased to hear the service was great overall, though we’d love to understand a bit more about not receiving your vehicle, so we can see if there’s anything we can help with.
If you have any specific suggestions or need anything else from us, please contact us at contact@autolend.co.uk or call us on 020 3322 1916.
Best regards,
The Autolend Team
It was a good experience with carloan…
It was a good experience with carloan 365 .All procedures amd timing ok. Will definitely refer to family and friends.
12 oktober 2026
Antwoord van Autolend
Hi Funmilola,
Thank you so much for your 5-star review. It’s wonderful to hear such positive feedback, and it truly means a lot to our team to know we’ve met your expectations.
We are always here to help, so if you have any questions or need further assistance, please feel free to email us at contact@autolend.co.uk or call us directly on 020 3322 1916.
Kind regards,
The Autolend Team
Efficient and helpful staff who listen…
Efficient and helpful staff who listen to your needs and quick response time
10 oktober 2026
Antwoord van Autolend
Hi Revesai
Thank you so much for the 5-star review! Feedback like this means a lot to the whole team here at Autolend. We’re thrilled to know you’re happy with our service.
If you ever need anything else or have further questions, please don't hesitate to reach out to us at contact@autolend.co.uk or give us a call on 020 3322 1916.
Best regards,
The Autolend Team
Simple process and done very quickly
Simple process and done very quickly. Everything ran smoothly
10 oktober 2026
Antwoord van Autolend
Hi Kirstie
Thanks so much for the kind words! We really appreciate you taking the time to share your experience with the Trustpilot community.
If we can help with anything in the future, you can reach us at contact@autolend.co.uk or 020 3322 1916.
Safe driving,
The Autolend Team
Antwoord van Autolend
Hi Ellen
Thank you so much for the 5-star review! Feedback like this means a lot to the whole team here at Autolend. We’re thrilled to know you’re happy with our service.
If you ever need anything else or have further questions, please don't hesitate to reach out to us at contact@autolend.co.uk or give us a call on 020 3322 1916.
Best regards,
The Autolend Team
Antwoord van Autolend
Hi Matthew,
Thank you for your 4-star review! We’re really pleased to hear you had a great experience with us.
We value all feedback, so if there’s anything we could have done to make it a 5-star one, we’d love to hear it. If you need anything else from us, please contact us at contact@autolend.co.uk or call us on 020 3322 1916.
Best regards,
The Autolend Team
Very quick and very helpful team
Very quick and very helpful protests are was very easy to get verified, highly recommend it
11 oktober 2026
Antwoord van Autolend
Hi there,
Thank you so much for your 5-star review. It’s wonderful to hear such positive feedback, and it truly means a lot to our team to know we’ve met your expectations.
We are always here to help, so if you have any questions or need further assistance, please feel free to email us at contact@autolend.co.uk or call us directly on 020 3322 1916.
Kind regards,
The Autolend Team
Money lend very quick and explained everything…
Was very quick and explained everything step by step and keep as if any questions please as me the service was amazing
8 oktober 2026
Antwoord van Autolend
Hi Manir
Thanks so much for the kind words! We really appreciate you taking the time to share your experience with the Trustpilot community.
If we can help with anything in the future, you can reach us at contact@autolend.co.uk or 020 3322 1916.
Safe driving,
The Autolend Team
Antwoord van Autolend
Hi Lawrence,
Thank you so much for your 4-star review! We’re really pleased to hear you had an awesome experience with us.
We value all feedback, so if there’s anything we could have done to make it a 5-star one, we’d love to hear it. If you need anything else from us, please contact us at contact@autolend.co.uk or call us on 020 3322 1916.
Best regards,
The Autolend Team
Antwoord van Autolend
Hi David
Thank you so much for the 5-star review! Feedback like this means a lot to the whole team here at Autolend. We’re thrilled to know you’re happy with our service.
If you ever need anything else or have further questions, please don't hesitate to reach out to us at contact@autolend.co.uk or give us a call on 020 3322 1916.
Best regards,
The Autolend Team
Antwoord van Autolend
Hi Adam
We just wanted to say a big thank you for the 5-star rating! We’re so glad you had a positive experience with us.
If there’s anything else you need down the road, don’t hesitate to get in touch at contact@autolend.co.uk or on 020 3322 1916. We’re always happy to help!
Best wishes,
The Autolend Team
Antwoord van Autolend
Hi Andy,
Thank you so much for your 5-star review. It’s wonderful to hear such positive feedback, and it truly means a lot to our team to know we’ve met your expectations.
We are always here to help, so if you have any questions or need further assistance, please feel free to email us at contact@autolend.co.uk or call us directly on 020 3322 1916.
Kind regards,
The Autolend Team
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