Product is decent, customer service was great then they ghosted me. Bought a custom mat, didn't fit; they asked me to go measure my currents mats which I did. They sent me replacements, which I apprec... Toon meer
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Great set of floormats, exactly what the website presented them to be. Nice quality and fast shipping.
Shipment was lost by Fedex. Have tried contacting the company for 3 weeks not, email, phone, online support. No response Update: I did hear back from Autowin and they are remaking my floor mats.... Toon meer
Bedrijf heeft geantwoord
Good value and the colors were refreshingly represented very well. It would be 5 stars if the "special instructions" section they have, questions, and comments were responded to. Cannot comment on dur... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our floor mats are designed to fit precisely in each vehicle model, providing complete coverage and protection against dirt, moisture, and wear and tear. We understand that vehicle owners take pride in their vehicles, and we strive to create products that not only meet but exceed their expectations.
Contactgegevens
Geliu G.2, 14184, Vilnius, Litouwen
- info@autowin.com
- autowin.com
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 58% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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The item did not arrive.
Very nice quality Ferrari SF90 mats
Very nice quality Ferrari SF90 mats. I had purchased some for my 296GTB prior. The SF90 mats are very nicely made with proper fasteners. They do not contour as well as factory mats but overall excellent quality and very happy.
Belle qualité
Belle qualité
Le tapis coté chauffeur un peu court coté siege
ce serait bien un bleu un peu plus soutenu pour BMW avant de passer au bleu marine
Good value, but no correspondence to questions
Good value and the colors were refreshingly represented very well. It would be 5 stars if the "special instructions" section they have, questions, and comments were responded to. Cannot comment on durability yet. If you're happy with exactly what you see from them, don't hesitate, go for it.
Quality of product is to be desired
The mats fit perfectly are amazing and…
The mats fit perfectly are amazing and very high quality. They are a bit pricey but worth it and shipping does take a bit but they are the nicest mats I have found and have mats for hard to find vehicles like Mclaren
Quality and fitment wasn’t very good
Ordered mats for my Ferrari 812GTS they…
Ordered mats for my Ferrari 812GTS they came the wrong size, the studs didn't line up, sent them the correct sizes, still awaiting the mats, they haven't replied to my last emails, very poor communication, waste of over £300 a poor company to deal with.
Doesn't fit as good as it should.
Good looking mats, but doesn't fit very well. After snapped in F8 spider, there is a gap on one side and tight on the other. Considering the cost of the item, it should be improved.
very communicative even on weekends and…
very communicative even on weekends and made effort to be responsive and customize the product
Great quality
Great quality! Look great. Has an issue with ordering but customer service was wonderful.
I purchased mats for my Ferrari 296 GTS…
I purchased mats for my Ferrari 296 GTS and complained about their fit upon receiving. They would not allow me to return. After 2 months the Velcro came off because of the poor fit and Autowin would not warranty other than send me replacement Velcro, which they never sent.
The following are more details:
I purchased mats from Auto Win for my 2025 Ferrari GTS from you. When I installed them they did not fit well. Although the shape is similar, the mats on a 296 need be accurate otherwise they stick up. I contacted them by email on February 21. Their team contacted me and was told I could not return the mats, so I used them.
On September 16th I contacted their team again and told them the mats would move and it caused the Velcro to pull off the mats. I sent pictures. Auto Win team member named Ilona, told me in a email the following:
“Hello, Please note that the mats used for such a period of time can unfortunately no longer be returned, and the warranty is no longer applicable.”
She then told me she could send me new Velcro fasteners. I responded by requesting that the fasteners be sent to me. After not receiving the new fasteners, I purchased new mats from a competitor.
A premium product well-made and…
A premium product well-made and impeccably presented.
The nicest mats I could find fit great…
The nicest mats I could find fit great a not a bad price considering how nice they are. Had a customs delay and they were right on it getting it resolved. I would recommend and definitely by again
DELIVERY WAS ON TIME EVERY STAGE WAS…
DELIVERY WAS ON TIME EVERY STAGE WAS USER FRIENDLY
David Jin was great!
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