Product is decent, customer service was great then they ghosted me. Bought a custom mat, didn't fit; they asked me to go measure my currents mats which I did. They sent me replacements, which I apprec... Toon meer
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Lees wat reviewers zeggen
Great set of floormats, exactly what the website presented them to be. Nice quality and fast shipping.
Shipment was lost by Fedex. Have tried contacting the company for 3 weeks not, email, phone, online support. No response Update: I did hear back from Autowin and they are remaking my floor mats.... Toon meer
Bedrijf heeft geantwoord
Good value and the colors were refreshingly represented very well. It would be 5 stars if the "special instructions" section they have, questions, and comments were responded to. Cannot comment on dur... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our floor mats are designed to fit precisely in each vehicle model, providing complete coverage and protection against dirt, moisture, and wear and tear. We understand that vehicle owners take pride in their vehicles, and we strive to create products that not only meet but exceed their expectations.
Contactgegevens
Geliu G.2, 14184, Vilnius, Litouwen
- info@autowin.com
- autowin.com
3,5
Gemiddeld
158 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 58% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Nice product with perfect fitting!
16 mei 2025
Qualité médiocre..
Qualité médiocre... Impossible de placer une plaque à l'intérieur du porte plaque. Déception +++ Site à éviter
Suite à mon évaluation auto win ma contacté me demandant des photos.
J' ai envoyé des photos avec les défauts et depuis plus de nouvelles. ce sont aussi des malhonnête.fuiez ce site !!!!!!
12 mei 2025
Antwoord van AutoWin.com
We’re sorry to hear that the number plate holder did not meet your expectations. The exact dimensions (52 cm x 11 cm) were clearly stated in the product description to help ensure compatibility before purchase.
If the item doesn't fit your vehicle, you are welcome to return it for a refund. We're always here to assist and improve – thank you for your feedback.
Best regards,
AutoWin Team
Workmanship and Quality of the mat set…
Workmanship and Quality of the mat set for my 2007 M5 is fantastic, except for one minor issue...the area on the driver-side front mat is already showing significant wear where where the heel goes between the accelerator and the brake pedals. The OEM mats had a separate piece of high durability carpeting in that area sewn in, which kept wear down to an acceptable level... It would be very nice to see that added too to these designs just for that one the driver's side mats, especially as I see this mat wearing out way before the other mats that came with the set!
29 april 2025
The matts fitted my vehicle just fine…
The matts fitted my vehicle just fine and the colour was as expected. For the price paid the quality was satisfactory.
28 april 2025
Absolutely smooth transaction
Absolutely smooth transaction. I send questions as in UK and needed right hand drive mats. They listened. All very easy and high quality mats. My daughter loves her beige Italian stripe Fiat 500 mats 10/10
16 april 2025
Good communication and assistance
Initially the car mats didn’t fit well. Communication was quick and clear and once the issue was clarified the new mats were made very promptly and arrived quickly.
Great service.
18 maart 2025
Antwoord van AutoWin.com
Thank you for your feedback. We're sorry to hear that the shape of the carpets did not match your expectations based on the images online. We always aim to provide accurate visuals and custom-fit mats based on each vehicle model.
Please contact us at info@autowin.com with your order details and photos of the received mats. We would be happy to check this issue and offer a solution if the fitment is incorrect. Your satisfaction is important to us, and we’ll do our best to make it right.
I was unable to speak with a human no…
I was unable to speak with a human no matter how many times I called. Their A1 answering service was unable to answer my question.
3 april 2025
Antwoord van AutoWin.com
Thank you for your feedback, and we’re truly sorry to hear about your experience. While we aim to provide quick support through our AI system, we absolutely want to ensure that every question gets answered properly. We have send you email letter to make sure a member of our team assists you directly.
Quality product at fair price
Quality product at fair price. Very fast delivery. Great customer service. Improves the look of my car; love it!
28 maart 2025
Superb...don't hesitate to order.
Great product. Superb quality. It arrived within a week and a half from UK to USA. Great addition to my Ferrari California T.
26 februari 2025
Car Mats
The car mats arrived promptly and fitted perfectly. They seem well constructed.
17 februari 2025
Great Lamborghini Urus Floor Mats
Great quality floor mats! Well designed for my Lamborghini Urus Performante. Fitment was spot on. The color of the piping matched my vehicle color.
10 februari 2025
the rugs are very thin
7 februari 2025
Antwoord van AutoWin.com
Thank you for your feedback. We're sorry to hear that our mats did not meet your expectations regarding thickness.
Our floor mats are designed with a thickness of approximately 10mm, providing enhanced durability and a premium feel. This thickness is intended to offer superior protection and comfort compared to standard options.
We appreciate your input and are committed to ensuring our products meet the highest standards. If you have any further concerns or questions, please don't hesitate to reach out to our customer service team.
Good product
Good product, however it took several days to be picked up by the carrier for shipping...arrived promptly once in motion.
4 februari 2025
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