Incorrect part sent after placing order.l, but the after sakes service was excellent. I got in touch with the sales team and duly got a reply from Olivia who arranged for both the delivery of the corr... Toon meer
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Lees wat reviewers zeggen
The item was delivered quickly and unscathed i bought this type of backpack hoover for the job I do (caretaker) and it does save me a lot of time so I can concentrate on other jobs around the estate... Toon meer
Bedrijf heeft geantwoord
Once again needed spare part for our floor cleaner.Avern cleaning were great and I had the replacement lead in a matter of days and the machine back up and running
Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... Toon meer
Bedrijfsgegevens
- Leverancier van schoonmaakproducten
- Huishoudelijke apparaatonderdelen leverancier
- Industriële supermarkt
- Industriële stofzuigerleverancier
- Conciërgebenodigdheden leverancier
- Stofzuigerwinkel
Over Avern Cleaning Supplies (Internet) Ltd
Geschreven door het bedrijf
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Contactgegevens
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, Verenigd Koninkrijk
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service as always
Excellent service as always, great prices and delivery was very quick.
30 april 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Lewis,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Cheryl,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Really helpful in sourcing the right…
Really helpful in sourcing the right replacement motor for my Henry quick delivery, great service
5 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Good price came on time
5 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Reginald,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Blair,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
The product is as described
The product is as described, and even better because the description didn't mention an additional bag, but in fact it was included. Fast delivery, everything as it should be.
Thank you
5 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Peter,
I'm glad you found our website so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Good quality products
Good quality products, delivered on time, easy to order. Just the job.
11 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi William,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
great price and fast delivery next day.
11 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Gordon,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Everi strike again
Unfortunately they were let down by using Everi as the delivery company.
Had to play match the picture with the door in the street to find the item.
11 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Steven,
Sorry to hear you’ve had issues with your delivery. We always strive to provide a 5-star service, so please let us know if there’s anything we can do to put things right or improve your experience.
Kind regards,
Avern
I do not like to give a bad plug…
I do not like to give a bad plug however firstvtime using the mop heads fell to pieces, ive since ordered a more expensive one, it must have been a manufacturing fault.
11 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hello Martyr,
Thank you for taking the time to give us feedback. We strive for customer satisfaction, and I’m sorry to hear that your experience was only 1 star. Please do not hesitate to get in touch with us - our customer service team is always here to assist if any issues arise, and we would appreciate the opportunity to make things right.
Regards,
Avern
Arrived quickly
11 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hello Martyr,
Thank you for taking the time to give us feedback. We strive for customer satisfaction, and I’m sorry to hear that your experience was not 5 star. Please do not hesitate to get in touch with us - our customer service team is always here to assist if you had any issues.
Regards,
Avern
Still haven’t got everything I ordered.
11 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hello Johan,
I can see you have received the vacuum cleaner and additional bags that you ordered. Please accept my apologies for the delay on the dusting brush - this has left us today and should be with you soon :)
Kind regards,
Avern
Emailed them as I was not satisfied…
Emailed them as I was not satisfied with the product. They came back suggesting some solution tgat didn't work out. After that I emailed them again and requested refund, have not heard back since. Update: customer service team got back to me and I am very happy with how their handled it.
11 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hello Diana,
Sorry to hear you have had negative experience with us. Customer satisfaction is our priority, I will pass your concern to the relevant team to look into. We will get in touch with you shortly :)
Kind regards,
Avern
Great efficient company with v'good prices!
Used to buy spares from them on eBay over many years, since all eBay's stupid UK changes for private buyers/sellers, I deleted my account of 13 years.
Very Glad Avern have their Own website, ordered direct from them the numatic/henry part at cheaper than from them on ebay - Great website, easy to find part & checkout was easy with PPal & as promised arrived in 48HRs to me - Just Perfect, very happy.
Order direct from Avern & teach eBay a lesson how not to upset your users!
5 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Rick,
I'm glad you found our website so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Debs,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Nag on the helpline is extremely…
Nag on the helpline is extremely helpful. Thank you Nag. The product is excellent. So was the delivery service. All very good.
7 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Dawn,
I'm glad you found Nag so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Lee,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Andrew,
I'm glad you found our customer service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Quick delivery and competitive price
5 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Deborah,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Simon,
Thank you for your continued support. It's great to see happy customers come back time and time again. Thank you for your great feedback.
Kind regards, Avern
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