Incorrect part sent after placing order.l, but the after sakes service was excellent. I got in touch with the sales team and duly got a reply from Olivia who arranged for both the delivery of the corr... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The item was delivered quickly and unscathed i bought this type of backpack hoover for the job I do (caretaker) and it does save me a lot of time so I can concentrate on other jobs around the estate... Toon meer
Bedrijf heeft geantwoord
Once again needed spare part for our floor cleaner.Avern cleaning were great and I had the replacement lead in a matter of days and the machine back up and running
Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... Toon meer
Bedrijfsgegevens
- Leverancier van schoonmaakproducten
- Huishoudelijke apparaatonderdelen leverancier
- Industriële supermarkt
- Industriële stofzuigerleverancier
- Conciërgebenodigdheden leverancier
- Stofzuigerwinkel
Over Avern Cleaning Supplies (Internet) Ltd
Geschreven door het bedrijf
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Contactgegevens
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, Verenigd Koninkrijk
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
Great service. Good price. Good description. And Quick deliver.
100% well worth using them
5 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Simon,
I'm glad you found our website so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Fantastic service hoover just rather…
Fantastic service hoover just rather loud but can put up with it as it picks up so well
5 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Yvonne,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Excellent company who I've dealt with…
Excellent company who I've dealt with before and will again, great communication and great products well packaged, thanks
Kevin Roe garden maintenance services
5 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Kevin,
Thank you for your continued support. It's great to see happy customers come back time and time again. Thank you for your great feedback.
Kind regards, Avern
Great hoovering
Great hoovering, sleek, easy to put together, fantastic suction and delivered on time
5 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Izaiha,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Allan,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Dom,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Super quick delivery good communication
1 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Julie,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Andrew,
Thank you for your positive feedback, we're pleased to hear you've had a good experience with us and look forward to your continued support. Please let us know if there's anything we can do to earn that fifth star.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Elin,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Poor delivery service
The item, which is small, has not yet arrived. It was supposed to be delivered on Saturday , 2 days ago, but just before the delivery window EVRI sent a message saying that as the parcel was so large it would need a special consignment. EVRI is a most inefficient courier.
30 april 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi,
Really sorry you have experienced issues with the courier. I can see that your order has now been delivered. If there is anything we can do to turn your 1 star experience into a more positive one, please drop us an email at sales@averncleaningsupplies.com
Regards,
Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Geoff,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
First class service
First class service. The item arrived the next day and that was amazing. Product was exactly as described.
29 april 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Barry,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
On time and delivered as instructions
29 april 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Jayne,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Great service
28 april 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Customer service that responds
I had cause to contact customer service and they responded very promptly resolving the issue. Good service and pricing.
28 april 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi,
I'm glad you found our customer service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Very fast delivery exactly what I…
Very fast delivery exactly what I ordered. Thank you.
27 april 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi John,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Delivery problems
I ordered 1 item on the 25th April, I realise it is the weekend and to be fair the item was shipped on the Monday but still not seen the package, after talking to the company it will be delivered this afternoon Friday to my place of work, but between 3 and 5. As it is a Friday we all leave early so they can not change the delivery time all they could do was offer a refund, but I need the item for the weekend. Apparently there was a delay at the courier which I was not informed off. So I now need to stay at work until the idem is delivered. Please be careful if you need items in a rush they use Evri.
27 april 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hello,
We’re sorry to hear that you’ve experienced issues with the courier.
We offer a few courier options at checkout, and customers can choose the service they prefer. However, we’re always here to help if any issues arise.
Due to the high volume of orders, we’re unfortunately unable to track every order daily. However, if you contact us, we’ll always chase the courier and look into possible solutions for you.
If you’re still experiencing issues with your order, please email us at sales@averncleaningsupplies.com.
Kind regards,
Avern
Great value and good service
16 april 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Andrew,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Vacuum cleaner bags quickly dispatched
Vacuum cleaner bags quickly dispatched, thank you
24 april 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Rob,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Good price, great service
Decent amount of detail on the website, very competitive pricing and rapid despatch and delivery. Would definitely use Avern again.
24 april 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
I'm glad you found our website so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.