AwardBlinds.com Reviews 

229
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We love the blinds and the customer service we received. The measuring and sizing directions are very easy to understand and follow, They held the sale price until after we received the free color sa... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased 2 7' solar blinds a year ago and absolutely loved them. Delivered in a timely manner; perfectly packed. All parts included; made to order; installed easily. Then one broke and I request... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently purchased a 66” wide, wood Venetian blind for my home office window, and had it installed this morning. It looks fantastic, just as I imagined, and I’m so grateful that the quality and fini... Toon meer

Beoordeeld met 5 van de 5 sterren

I reviewed the website about ordering roman shades for my new kitchen and laundry room. They sent me several free material swatches to review which was extremely helpful. We chose the one that worked... Toon meer

Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Jaloezieënwinkel
  4. Raambekledingwinkel

Informatie afkomstig van verschillende externe bronnen

Custom Blinds and Shades at the lowest prices!


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

229 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(229)

6 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Custom made blinds

The blinds I purchased are just as described. I ordered Glacier Gray, beautiful color that enhances the colors of our rug and the room.
Recieved blinds sooner than predicted. We lost one of the valance clips and the company is replacing it at no cost to us. Great customer service! I will order from this company in the future and would highly recommend them.

22 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Award Blinds is the best!

Award Blinds is the best company to work with. The website is easy to use. Directions are thorough and easy to understand, but most of all the quality of their products are beyond compare. The support team is great and very helpful! If you can read a tape measure, you can order beautiful, functional window treatments! They will have many more purchases from me in their future!

8 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have ordered 3 times from award…

I have ordered 3 times from award blinds and never a problem until my order I got a few days ago they sent me 30x16 blinds and when I contacted them management was very rude and disrespectful and refused to replace my order and said it was my fault the manager raised her voice to me and that set me off they took my money and I have blinds I can't use I will never order from them again and I wood rate their company as garbage and their management also so beware if you don't want to be ripped off by them don't order blinds from them, most companies stand behind their product but not themI rate them 0

2 september 2022
Review zonder uitnodiging
Logo AwardBlinds.com

Antwoord van AwardBlinds.com

On Line 1 of your order you ordered 30" x 16", so the blinds that you received are correct based on what you ordered. However, we have a policy that can assist you at re-ordering correctly below our cost, which was attempted to be explained to you on the phone by our customer service representative. Upon reviewing your orders, I see that you ordered this same exact size on your previous order that was placed under 2 weeks prior to this order, perhaps you mistakenly used that measurement instead of whatever is the correct measurement. Regardless of why you made the error, I am sorry that it occurred. Please note that for our protection, we have complete logs showing what you selected and when. If the manufacturer made a manufacturing error, we would take responsibility and correct it. However, this is not a manufacturer error, but as stated we have a policy designed to assist you at a heavily discounted price that is below our cost.

We first learned about your measuring/ordering issue when you left a voicemail outside of our business hours yelling at us. So, as a curiosity one of our customer service representatives called you back the same day, outside of our business hours, to attempt to assist you so you wouldn't have to wait through the long Labor Day weekend. During the phone call you were extremely rude and then you decided to use a derogatory term as a name for our representative. At that time she informed you that the call was over. We have a zero tolerance policy for such actions, as we do not tolerate customers using derogatory terms towards our staff. Additionally, the lady you spoke with is not a manager nor did she make that assertion, but none the less she deserves respect, which you were not willing to give her. She handled the situation very well considering the amount of hate and anger you were directing at her. In addition to you not taking responsibility for your own mistake, even when we offered to assist through our policies, you leave a libelous review. Interesting that you ordered 3 times from us over the past 2 years, yet as soon as you make an error and try to blame us, we are "garbage". I trust that any past and future customers of ours that are reading your review will see how misdirected it is. I hope you are able to find some peace within yourself.

Beoordeeld met 5 van de 5 sterren

best company

I have ordered twice from award blinds, shades for 8 windows. High quality products at great prices. One blind had little glitch and company was prompt with dealing with it. I will order again, told my dd about them and she has ordered too.

15 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best blinds ever!

I have ordered from Award Blinds on two separate occasions. Once for my bathroom and kitchen window and second for my family room which has four windows. I absolutely love the quality of the blinds, they are made made very will. They look beautiful in my home and they were super easy to install. The price was very reasonable as well. I had spoken to customer service multiple times on ordering my blinds and they were very kind, helpful and attentive. They even called me to review and confirm my order. I will be finishing off the rest of my home windows with Award Blinds. I highly, highly, highly recommend ordering from Award Blinds!!!!

2 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

have ordered multiple shades in the…

have ordered multiple shades in the past. always great service, prompt delivery and a quality product.
my recent purchase had a malfunction in operating.
immediate response from customer service, follow up with mfgr. and replacement of product within 2 weeks.
absolutely no fuss.! best company I have dealt with in along time!!!!! Kathleen Robb

1 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Positive Experience

Positive Experience! Easy online ordering. Delivery time was reasonable. Made with sturdy materials. Ordered the one-inch wood blinds. AwardBlinds worked their magic with the dimensions sent and the fit, look and working blinds look beautiful. The set-up instructions were easy to follow. Will certainly order from AwardBlinds again and definitely recommend to family and friends.

28 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Over the Moon Satisfied

I purchased 2 7' solar blinds a year ago and absolutely loved them. Delivered in a timely manner; perfectly packed. All parts included; made to order; installed easily. Then one broke and I requested a replacement. They said No Problem; still under warranty; 10-12 days to produce. Not only did they replace 1, but BOTH blinds and delivered within 5 days! Would recommend this company to EVERYONE! Extremely satisfied and will definitely purchase from them again. Thanks AwardBlinds!

14 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional Customer Service

The custom blinds I ordered arrived promptly and were perfect, however what was very impressive was the customer service I received with any concerns I might have had.
It’s obvious AwardBlinds cares about their clients, and I would order from them again.

21 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently ordered my very first sets…

I recently ordered my very first sets of custom blinds and was somewhat nervous about doing everything online. I had nothing to be nervous about! The instructions on measuring were very clear and any concerns I had after ordering were addressed quickly. Alexa's customer service was great! The blinds arrived a week early and were very easy to install. They look fabulous in our home and I am pleased with the quality and the price.

14 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

BEAUTIFUL WINDOW SHADES

I WAS HELPED WITH THE SIZES OF THE SHADES I NEEDED FOR MY WINDOWS. THIS WAS VERY HELPFUL AND MY SHADES FIT MY WINDOWS PERFECT AND LOOK BEAUTIFUL.
A THANK YOU TO THE SALES DEPT AT AWARD BLINDS FOR ALL OF THEIR HELP!

12 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Zebra roller shades in Gray

Ordered the Zebra roller shades in gray. Really very easy installation for anyone with basic skills and the recommended tools. Once installed, it was a WOW!
What a remarkable change in our breakfast nook area.

9 maart 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

THINK TWICE before ordering from them

I ordered 4 blinds. I’ve ordered blinds before but not through this company. I KNOW a how to submit the correct sizes. All the blinds fit the windows perfect, so therefor I ordered the right sizes. The valances came waaaaay too short. When I contacted them with 3 different problems they blamed me for ordering the wrong size! Ummmm you don’t order the valance they make it to fit for you. They were rude in the email response… now mind you the hardware SHOWS on top with the valance on. It should cover the hardware… you see the metal clamps….they said I should have ordered a wrap around…. Ok these are INSIDE mounting. I don’t need wrap around. I sent pictures of all the problems and they wanted more pictures and not sent the way I sent them, I had specific orders to send them as an attachment and not in line…. One blind is completely crooked. They then sent me instructions how to fix it.. ok we have to now fix our own blind…… one side was completely lower than the other. By now we were so fed up with it my husband took it apart and had to fix it- nothing to the way they instructed us to do. The valance rubs the wand… I have NEVER ever had a wand that rubs the valance. They said this is normal. I would reconsider this company! Sometimes cheaper isn’t always better. I knew I should have went with the other company I went through 7 yrs ago… we had one blind messed up and no questions asked- they sent us a new blind…. You get what you pay for!
***** 3/11/2022***** update… the company contacted us by phone and worked things out. We did get a replacement blind for the broken one and we got a new valance for the other one just the other day. It fits perfect now. I’m not sure whyyyyy they cut the original one so short. You could see the brackets straight on, now you don’t. This is how it should have been cut in the first place.
This company is the “middle man” so please take that into consideration as well.
Once the gentleman spoke with my husband and worked things out it was handled in a professional manner. So thank you for all your help!

26 januari 2022
Review zonder uitnodiging
Logo AwardBlinds.com

Antwoord van AwardBlinds.com

We are sorry that you are not fully satisfied. You sent us 3 emails on Saturday, to which we sent 3 separate replies during our business hours on Monday. Your first email asked about the valance touching the wand at the top. We replied that it is common for that to occur, due to how the wand mechanism holds the wand and how the valance hangs on the valance clips. Keep in mind that we are a retailer, not a manufacturer. For the most part, we sell the same exact products as our competitors, we just sell them for less. In your second email you had sent pictures of an installed blind and stated that the slats were not level. We replied that during shipping some components can shift and we provided some simple troubleshooting. If that troubleshooting did not work, then we asked that you notify us, so we could contact the manufacturer to get the issue resolved. That would have been with a no charge remake. In your third email you stated that another blind had similar out of level slats and you stated that the valances on two blinds were too short and you stated that they need to be 31". Those blinds were ordered as 30 1/4", Inside Mount, and you ordered the valances as "No Side Returns (Flush Inside Mount)", so those valances should be 30 1/8" width to fit inside the window opening, for a flush inside mount. For the unlevel blind we asked that you refer to the previous reply and attempt the troubleshooting, and again to notify us if the troubleshooting did not work, so we could get it resolved with the manufacturer. For the valances we explained how you had ordered them and that according to how they are made, which is explained on the option that you selected, that they are 1/8" less width than the ordered width, so they should be 30 1/8" width, not 31" which you stated. Your pictures showed that you did not have the proper 3 1/2" of mounting depth for a blind with a flush inside mount valance. Due to that your brackets would be visible on the sides, because the valance is not flush inside the opening as intended for the options you ordered. We explained that we could get pricing to re-order the valances at a wider size or one common valance to cover both blinds in the opening. None of that was intended or stated to be rude, it was just informational facts of what was ordered and how we could help correct it. We never said that you had to order "wrap around" valances. We also did not request new/additional pictures, we simply asked that if the troubleshooting did not work, to email us the line item number of the blinds with the issues and to re-send the pictures in that email as attachments (this way they send as higher quality), and labeled so the manufacturer could easily identify each blind. Since it appears that the troubleshooting did not work, then please email us that information, so we can get the issues resolved with the manufacturer (that information is required for the manufacturer to properly identify the blinds and the issue). We will also contact you on Wednesday to further discuss the issues. Thank you!

Beoordeeld met 5 van de 5 sterren

Roman Shades for RV

Ordered 7 different custom sized Roman shades for our RV. The order came in sooner than expected and we are very pleased with the appearance. All measurements were perfect and the look of the fabric is better than we expected. I'm sure we will be ordering from them again!

20 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceeds expectations!

This company provided exactly what I needed in a timely manner and at a better price than similar blinds from other online retailers. When I had some issues during installation, their customer service was above and beyond anything I could have expected. I would purchase from them again or recommend without hesitation!

14 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

We ordered one blind to start, just to make sure it would fit and was easy to hang. It was very well made and fit perfectly. Unfortunately, the blinds got dropped and 2 of the slats chipped. I called the company and asked if they could recommend a putty that worked on faux. They told me they were sending out a new blind as a one time courtesy. That is great customer service and we'll definitely be ordering more for the rest of our windows.

13 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick Response To My Problem

The blinds I custom ordered looked and fit well but I was very unhappy with the tilt feature which I found awkward and difficult to adjust to my liking. Feeling I was most likely stuck with them I called the Company to see if anything could be done. I was surprised and very relieved they could offer me a solution thru their OOP'S option. It was affordable and the customer service rep. was so helpful in guiding me thru the re-order process.
Though they don't take blinds back, suggestions on what I could do were well taken. From beginning to end my experience with this company was just the best.

12 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been a residential contractor of…

I have been a residential contractor of homes for over 42 yrs and have used Awardblinds.com more than once. The process on the website is very user friendly. They have a great selection and good fair prices which I have found are lower than other sights I have visited. The blind-to-order fit perfectly! Customer/owner was greatly impressed with looks and ease of installation. I don't always review products I purchase on- line but I appreciate a company that has a quick turnaround and has great quality and good prices. You can't beat them for window blinds.
Randy R.

28 september 2021
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer