Blinds.com Reviews 3.105

It was easy and quick to order my blinds. They arrived quickly, and were as described. I have ordered from blinds.com several times, and I am always satisfied with my orders.

I ordered pink blinds for my daughter’s room ( we did not order a sample) and the color online was much lighter than the actual blinds, it made her room so dark. I was so impressed that blinds.com happily offered to send new blinds in a preferred color and just asked me to donate the blinds we did not want. It was so easy and I was so grateful. We got the new blinds and they look great!

Blinds showed up ahead of schedule and work exactly as advertised. Couldn't be happier.

I received excellent customer service after mistakenly ordering the wrong blinds. The sales representative walked me through the reordering process with patience and respect. Thank you for making me a happy customer!!

Paid for the right fit guarantee. First set of blinds did not fit and the installer used screws that were too long and damaged my door. Had to pay more to get the second set, which again did not fit. I then asked to be refunded. NO REFUNDS. total waste of time and money. Two damaged door and no blinds!

Great company! If you need help, a person answers the phone. They stand behind their product. They are efficient with getting them made and delivered.

Very helpful when I called about taking the measurement’s. Made them very quickly and they arrived on time.

I love them
Quality color and durability are great! I recommend these

Everything was better than expected. Quality, fit, fabric, color, easy install…All incredible. Will definitely be ordering again.

The shades arrived in great shape, with all the necessary equipment. They went up with no problem, and work great! Totally darken the room. I am very happy with them, and all the product from Blinds.com so far. I'll be back. 😉😊

The pre-measuring, the ordering process, delivery and installation all happened without a hitch! Thank you!

Most horrible experience. I ordered blinds, but they just never delivered. Customer service does not exist.

I placed with Blinds.com for five blinds, which included measuring and installation services.

As part of this order, I scheduled a measurement appointment that was confirmed by Blinds.com. However, the service was not provided. The Blinds.com team failed to show up during the confirmed four-hour appointment window, and I did not receive any prior notice, cancellation, or follow-up communication.

I took time off from work specifically to accommodate this appointment, and the vendor’s failure to appear without any notice represents a clear lack of service fulfillment.

Purchased Two blinds for my daughter’s room, swore I had picked the blackout version but either did not, or got sent the wrong product. Either way I contacted customer service who advised they will not return the blinds and could only replace them if the measurements were off. Won’t ever purchase from this company again and will be sure to spread the word of there poor business model.

I paid $754 for three cellular shades. Two of those three shades are not functioning properly. I have provided the info requested by the company but I every time I call, I am asked to give them a few more days. Based on my communications, I am not confident that the issue will be resolved.
I intend to update if it does.
I was contacted today and offered a replacemnt for the damaged blinds. If all goes well, I will update.

Delivery sucks. These are made in China. I'm almost a momth waiting for the balance of my order. Buyer beware.

Delivery time is terrible.
Customer service is non existent . Whole company is a clown show as for as I'm concerned. Don't waste your money

Easy instructions, easy to install and they look great. With this second order, every room is now decorated with Blinds from Blinds.com

Good prices, can get brand-name products and the customer service is outstanding. You get to talk to a real person and they resolve your problem even if you made a mistake. Can’t say enough about them.

This is my second time ordering from
Blinds.com. Product is great except:
1. Time to receive product is lengthy
2. Products arrive missing components or are incorrect dice (even when using Blinds.com measurer)
3. Customer Service reps are nice, but don’t follow thru submitting orders (ie forget) or order incorrectly

Bottom line that’s 6+ months or more from order to satisfactory installation

Do better Blinds.com!