B Kosher Reviews 

Order arrived a day late when paid for next day delivery.
It was wet and many items unusable. I have called and emailed many times, no answer. The company do not care. Extremely bad customer service.

In 2023 I had an amazing experience with Bkosher when they delivered all of my grocery needs to my remote holiday cottage. They went above and beyond — carefully packing fridge and freezer items with ice packs, and even freezing some items beforehand on my request to make sure everything arrived perfectly cold after a long journey. It was exceptional service.

This year (2025) I reached out again. At first they told me they would be closed during the summer holidays, which I completely understood. But after I contacted them, they got back to me and said that because they had a few similar requests, they would actually be able to do it for me again — even though they were officially closed! They once again prepared the fridge and freezer items exactly as I asked, and were so responsive to every single message, making me feel like I was their only customer.

That level of personal care and commitment is so rare these days. Bkosher doesn’t just provide great kosher groceries — they provide a service full of kindness, reliability, and attention to detail. I honestly can’t recommend them highly enough.

Customer service is number 1
I will definitely order again by them
Thanks a million

I didn’t want to leave a negative review… but they shipped to me twice and both times the frozen became absolutely warm and had to be chucked. No refund or reply.

Tzions customer service is excellent. He always has a smile. He goes out of his way to make his customers happy.

Zion goes out of his way to please his customers! Great selection and always service with a smile!

I do a lot of online orders and find Bkohser’s website easy to use and delivery is very quick.
Competitive pricing on all products.
Staff are always very helpful and inquire about product substitutions.
You can collect points-an added perk!!
Highly recommend BKosher as an easy and convenient kosher food grocery!
Get

Great experience
Amazing service

We love shopping in B Kosher. The selection is excellent, the prices competitive and the staff attentive. Great location in the heart of Hendon. Online ordering and free delivery is a massive plus.

Everything you need in a compact setting. Super service.

Had my first order and it was so good I’ve ordered with them again, food was amazing I could plan the delivery on UPS around my schedule and email queries were answered promptly they deliver all over the UK meaning easy access to Kosher food and the price wasn’t too bad either

I placed an order for 9 items, my first online order - due for delivery on 19/6 .. I could see that the delivery was not being made with the UPS tracker. I e-mailed and sent a whatsapp regarding this. Anyway, the box landed today 20/6 with 5 out of 9 items missing. Pathetic. And they are charging me full delivery. Clearly they do not care about new customers, so I shall not be using them again.

Ordered some delicious cheesecakes for an event. In addition to the lovely cakes, the staff were very incredibly helpful answering questions and scheduling the delivery. Not living near a kosher bakery I’m very grateful for the great products and service. Would highly recommend.

I've been a customer and a worker at b-kosher hendon bell lane for over 8 years now. From what I've seen and had experience with, as far as the employees and the management is concerned ranks top of the range service. When a customer requires a product and its not in stock, management will go out of his way to ensure a thorough search to get it in as quickly as possible for their customer. When a customer forgot or made an insufficient reckoning for payment, management will just request payment when they have it at a later date. Does that ever occur in any other food shop?
The environment is always clean and tidy having ample space for even if the shop is full capacity of customers and is still comfortable for moving about . After a busy work day shift, I receive at least half a dozen customers giving positive comments, such as, "we are so happy to have you in our lives so that we can feed our families. Even in urgent times."
The web site provided is in no doubt on the highest standard with delivery efficient and customer service definitely on the highest level 5.
I disagree with trust pilots level 2.5.
I give all b-koshers level 5!

Lila Tunk

I had a great experience at Bkosher on Bell Lane! They offer a fantastic range of kosher groceries, all well-stocked and fresh. I was especially impressed with their instant photo printing service—so many convenient options to choose from. The staff were friendly and always ready to help. Highly recommend for both food and photo needs!

Very happy with the products, I didn't encountered any problems. The staff is very good (I usually buy from the one on Glengall Road).

We are so grateful to tzion for sending everything my sister needs for pesach and also to all the online staff that sort the orders during the year. Thank you so much. Great service!

B-Kosher is always spot on. They deliver everything I order and if any is missing, they contact me and ask what I’d like to change it for or they just refund the missing items. They keep me informed at every stage of my order and they are the best prices on most items.

Helps me get all of my kosher food when traveling to the UK which makes all the difference! Thank you!

Great service and products