B-Spoke Group Reviews 

We had a salesman out in September to give us a quote but we weren't quite ready to go ahead with the work. They were not in any way pushy. We contacted them a few weeks later to book the work in for January. They kept in touch and updated us on delays due to weather. The workmen and the customer services staff were all very professional and they did a great job. Very happy and would definitely recommend this company.

I had B-SPOKE out to quote for a replacement roof. I received the quote that could buy a decent house just to get a new roof. The quote was more than double the price of others. Needless to say I did not use them.

Its took me a couple of months to write this review. As always I like to let the dust settle before I commit..

We got our house roughcasted back in October and the service was first class. Boys arrived and finished when they said they would. Also got all.out guttering changed from white to black. They even went out there way to paint our boiler drain pipe same colour as guttering.

The finish is superb.

I wouldn't hesitate to recommend these guys. Our house looks like new.

Thank You

Needed a full roof replacement, agreed a price and signed a contract for works to begin January of 2026. 2 weeks before the job begins I get a call to say that the salesman was inexperienced and didn’t cost the job correctly and we had to renegotiate the price and resign a new contract.

After new contract was signed,scaffolding and skip were set up at my home. The very next day from when the scaffolding was put up at my house the same men came back at 7am while I have 2 young kids sleeping and they took the scaffolding walk ways down as they said b spoke had not payed there debt owed to them and they were going to all the houses an taking away the scaffolding until it was resolved.

Couple days later it was resolved. Scaffolding went back up works then began. I just came home from working in London. I arrived after 6pm at night the guys had finished for the day. Materials were placed infront of my neighbours drive so he could not get his car into his drive. Rubbish screws materials left laying around my walk way and front door where I had already told b spoke to keep clear and tidy as I have very young children. I spoke with David from B spoke who dealt with my concerns and the next day it was sorted. Boys were clean and tidy and the works that were done was actually really good it’s unfortunate that I had to deal with all these small things as it would of been a better experience had these not happened.

This is now been edited. After my first review was left about a week later my gutter started leaking due to rain fall. It has not been fitted / secured properly. Spoke to the company and they said they would send someone out. I waited about 1 month before some one came out. They said they had fixed it and 2 days later it was still leaking. Now at the time I contacted my contact from the company and he accused me of lying because it apparently had not been raining. So we agreed to get someone out so I could be there. Arranged a date and time and no one came. So now it has been nearly 3 months and it has still not been fixed. My contact started to ignore my texts and calls. And he has now informed me he no longer works with the company. I also called the company and spoke to someone different who said they would pass it on and someone would sort this out. No one has fixed it so I’m left with no choice but to leave a bad review. Don’t use this company they only care about the original sale and don’t look after there customers.

Difficult roof leak and damp issue sorted and proofed by a skilful and helpful team. Very pleasing end result

Had my roof replaced by these guys may last year. Now I have light coming in around the Chimney. They were ment to replace rotten wood that they never did. Air vents hole look like they were cut with a hammer. The guttering downpipe pipes were left lose. The original cast iron ones were in grate condition and were not to be replaced. They damaged the electric supply to my garage and left it without power. I have had to repair the electric supply to my garage myself so I am out of pocket. Dispite b spoke admiting to the mistake and "someone would be out to fix it soon"

I have asked for the rotten wood to be replaced from May last year as of January they have still not fixed it. They just say they will come around and not show up. I did get a guy come as an "emergency" repair in December at 2230. Not ideal as I have two children under three.

Bspoke sold me that an in-house team would conduct the repairs. This was a major reason for signing with them. B spoke will sub contract your job to anyone in the local area. The result all depends on your luck.

I honestly would go else where and not end up regretting your new roof like me.

First class service, from the salesman, Tyler, to the most satisfactory job well done by all involved.

Absolutely brilliant service from start to finish. Tyler gave us a fair price, turned up when He said they would, and did a cracking job on our roof and rough cast. The team were tidy, professional, and easy to deal with. House looks miles better now. Would definitely use them again and have already recommended them to family. Can’t fault them

Had a great experience throughout with Tyler, roofing team were great and easy to work with. Would recommend to anyone

Had Connell out to look at my roughcast on Monday, managed to sort me a great price and so happy that he got me as a showhome property. Roll on the new year for the install

Had Paul out to check my roughcast and gave me a great price and lots of information about the job. Can’t wait to see the finished job in the summer

Davie visited us to see about a new roof he told us that we didnt need 1 and the issues another company had tried to tell us were extremely serious turned pit to be very trivial. Refreshing to deal with an honest company and if we ever do need work we will be phoning them thanks David

David came to see us and gave us a great price on a new roof and wall coating we are booked in for the.new year can't wait

SHAUN CAME OUT AND DONE A TERRIFIC JOB IN SORTING OUR FINANCE TOWARDS OUR NEW ROOF AFTER SOME INITIAL CONFUSION.

GREAT SERVICE

Very accommodating and helpful.

We recently had our roof done by b-spoke and couldn't fault the service provided to us or the work done. Would use them again!

Had a quote from B-Spoke, which I was absolutely delighted with, from initially booking the job right through to completion was around 4 weeks.
Great job and excellent service.

Tom was excellent, very knowledgeable and reassuring. Answered all my questions about getting a new roof and roughcast and put me at ease. Would highly recommend.

Got new windows and doors on my house they look lovely and all sorted before Christmas. So happy with the result.