Bought an item that was never delivered. Over 2 months since buying it, and it still says "processing". This means never left the premises, and this is over 60 days ago. Tried contacting... Toon meer
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Lees wat reviewers zeggen
Ordered a rotating bath seat, had to shop around because our baby is on the chunky side. But she fitted comfortably and seems to be a quality seat. Was concerned about reviews saying there was a probl... Toon meer
It's a great innovative invention and definitely saves water and makes my baby feel safe. The reason for a 4* is because, you still need a non slip bath mat and the fitting takes a while to master. If... Toon meer
I ordered some new suckers for my baby Dam on the 6/6/20, I have only just received them. This is after having to email twice chasing where they was, disappointed after thinking they would arrive with... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Founders of the original BabyDam Bathwater Barrier which saves water, time and money. Discover our wedge baby changing mats, swivel bath seat and bath ducks.
Contactgegevens
Florence Road Business Park, PL17 8EX, Kelly Bray, Verenigd Koninkrijk
- 01579 208228
- info@babydam.com
- babydam.com
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I ordered replacement suction cups
I ordered replacement suction cups. They came in good time in brand new condition as expected. It's good the company offers spare parts that saved me from wasting the main body.
The dam works really well and until the suction cup rotted through (we didn't keep it dry much between uses), we've been able to save a lot of waste water.
Worst purchase, hidden charges
This is by far the worst product I have brought for my child. I purchased the baby dam and orbital seat, both have flaws and I would highly recommend new parents to look elsewhere.
The baby dam, was continuously losing water as the suction pads and barriers were flimsy. Having to get the right temperature water for a child is key to bath time, constantly having to take the child out and refill was an absolute nightmare.
The orbital seat also loses suction and could move very easily in water. The clip at the front of the product is also dangerous and can easily catch the skin of a child.
After advising the company I wanted a refund, I was then met with customer services advising of administrative costs of £2.50 per returned item on top of having to pay for the shipping costs. This is not advertised on the website and is hidden in the T&Cs.
I have also given the products to other parents to use and they have zero confidence in using the products after trying. Myself and other parents who have tried to use these products and will never be buying from this company again! and informing all new relatives and friends to avoid these products.

Antwoord van BabyDam
Hot water saving device....
Really good for saving water and keeping little ones away from they hot tap, but only just wide enough for my bath. This make it a little dodgy if the toddler leans on it accidentally. Can lead to catastrophic dam failure! Beware, and keep an eye out. Having an extra wide size to purchase would be a good move.
Really great product.
AVOID AVOID AVOID
AVOID AVOID AVOID
So I was very excited when ordering this product despite the negative reviews. I thought maybe it will be a perfect fit in my bath. It arrived and I followed the manufactures instructions and even watched the YouTube video. Unfortunately the product was not a snug fit on my bath and I had to option but to return. So I had packed the item away.
I firstly had to request a return and wait for it to be approved. Instead I received an email from the seller requesting photos and they claimed it’s probably leaking water because I have not assessed it properly. So I unpacked the item again. Send photos then packed the item up again.
Few days later as I’m still waiting for my refund to be accepted by the seller, I received another email from them. They ask my fit more photos as the believes I was not using the product properly and advised I need to push down harder on the plastic so the seal is pushed down more. So what do I do...?
I unpack the item again and take more pictures and do as the seller says. I then write back saying if I push the plastic down are harder I might damage the product and then I’ll receive no refund. So I pack the item abs finally they approved the refund request. They also charged £2.50 for the return label. Cheeky f@*kers!!
After I had returned the item I tracked it but still they did not process the refund. I waited 4 days and had to progress the refund even though I could see on Royal Mail tracking that they had received the item back.
They then send a short message back saying ‘refund issued’
I would avoid buying from this seller purely based on the poor customer service. They make it out as if the buyer does not know how to follow simple instructions and make it extremely difficult for you to return. They also charge you for the return! Never again from this seller!!

Antwoord van BabyDam
I love this little invention
I love this little invention, very easy to use!! I've told all my friends about it.
Concept is great
Concept is great and makes for safer bathtime, but it's a bit leaky in our bath. Still works though.
I wish I had found this sooner
I wish I had found this sooner! Really easy to fix and saves half the amount of water I usually use every day during bath time. Really recommend!
Responded quickly to my query
Responded quickly to my query. Nice that it's possible to buy replacement parts for their items. The babydam is such a good product.
Love all of the baby dam products I…
Love all of the baby dam products I have the full collection and would 100% recommend them all! X
Great product & delivery times
Great product, my daughter loves it and I feel safe knowing she’s protected from slippy falls whilst I wash her. Brill, fast delivery too.
Brilliant item
It does work, brilliant item ☺️
So glad we bought it!
It’s saves a lot of water and time.
Would definitely recommend to any parents looking to buy this item.
Not worth it
Brought this instead of a baby bath, thought it would last abit longer, should have not bothered really.
Firstly maybe you have to have a certain shape of bath for this to work properly I have a bath that is rounded at both ends and this doesn’t seem to work in my bath. When you think that it is secure I leave the bathroom and when I return the water has escaped. Waste of time, money and effort. Love the concept but doesn’t seem to do what it states. I won’t be recommending to my clinic that I run for pregnant women.
Doesn’t stick very well in the bathtub
Doesn’t stick very well in the bathtub. Water come through.
Great product
Great product. We have a very large bath and this Dam saves lots of time and water. Definitely recommend 👌
Easy to use
Easy to use, saves water which is great. Can use from birth or when you are going onto the next stage from the baby bath. Great investment.
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