Scam Company now - avoid!! DO NOT PAY THEM ANYTHING. They went into liquidation in 2025, but are still taking payments on their website. I inadvertently paid £80 for 12 months tracking before I rea... Toon meer
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I renewed ny subscription on the 3rd October 2026 they then took it again on the 9th. Refusing to answer e-mails or telephone
Been a customer for many years with 2 tracking devices, 3G trackers were shut down for 4 months without notice. New 4G trackers sent FOC but issues with setting up. Left numerous phone messages and em... Toon meer
This comment relates to my purchase of the Long Life Caravan GPS Tracker. The order was processed and delivered as promised. Initial setup was simple. A technical enquiry was dealt with efficiently by... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's leading supplier of GPS tracking devices. We have an entire range of GPS tracking solutions ranging from people living with Alzheimer's & Dementia to helping you keep tabs on your business assets.
Contactgegevens
Unit 54 Evron Centre, YO14 9DW, Filey, Verenigd Koninkrijk
- 0800 009 6366
- admin@back2you.com
- back2you.com
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The tracker was delivered quickly
The tracker was delivered quickly. The instructions were clear on how to setup and use it. The SIM card was all setup correctly. The tracker operated very well
Very helpful and quick to sort out my…
Very helpful and quick to sort out my order.
Very good communication
Very good communication, questions answered promptly . Highly recommended
Really helpful staff
Really helpful staff. Perhaps slightly more technical detail on the Website about SIM Options, programming via. texts, limitations of programming via. web page may have been useful.
Excellent service
Chris was the amazingly helpful and…
Chris was the amazingly helpful and went above what was required of himself and his company to provide an excellent service throughout all our communications. From the initial fault finding diagnostics (which were resolved swiftly) to even allowing us to return another unit for a full refund.....then when we changed our mind once again he even agreed to a new warranty period. Excellent service would totally recommend😊.
Very good after sales information
Very good after sales information
Very prompt delivery of unit ,fairly easy to set up .yes l would recommed there unit as a safe guard against thieves.
Mr barker
Only had it a day but all seems good
Only had it a day but all seems good. Easy to set up and use
Excellent customer service and ease of…
Excellent customer service and ease of use product
Astonishing service
I arrived home from work at 6pm to find my parcel with my device inside with a page of instruction , it was so easy to set up and I followed the instructions , but unfortunately it did not connect to the server , and was not showing up that the device had been activated , was trying to figure out what was wrong with it but at this time it was 10.30 pm I went onto the website and there was a live chat , and one of the management team (forgot the guys name) was still willing to sort it out and to my amazement he set it up remotely at 10.30 pm , it really was a great service and within 10 mins he had activated it and it showed up on the easy to use app ,
He said he had not seen this before as they normally activitie immediately , and he gave me a month's free membership ,
Absolutely brilliant service and it's works perfectly and I now can see where my car is at all times as my last was stolen , so decided to get a tracker at a reasonable price
So glad I got this one
Thanks for the support
So impressed with the first tracker I…
So impressed with the first tracker I got two months ago I just bought another for my second car...
Easy to setup and use.
Had one question and got a response next day....
Great product and support
Quick delivery
Quick delivery, easy install and works really well
A five star company
It has been a very long time since I have had aftersales service of this quality. Very fast, professional and courteous response.
Would recommend this company to anyone.
great company to deal with very helpful…
great company to deal with very helpful online too would highly recommend them
Excellent device Hope we don't have to…
Excellent device Hope we don't have to use it!

Antwoord van Back2you
Excellent customer service
This comment relates to my purchase of the Long Life Caravan GPS Tracker. The order was processed and delivered as promised. Initial setup was simple. A technical enquiry was dealt with efficiently by Chris such that the minor problem was quickly solved. The web-based app is not specific to this model but covers all types of tracker supplied, so it takes a bit of getting used to. However this issue does not detract from the good quality of the product and service provided. The Android app is more straightforward and provides instant warning if the caravan is moved.

Antwoord van Back2you

Antwoord van Back2you
Registering Tags.
I found the company helpful, the luggage recovery concept appears similar to Globalbagtag’s system, which I like very much. I only hope I don’t have to call upon either company for help on recovering lost luggage.

Antwoord van Back2you
Great tracker
Very pleased so far. We went for a battery powered magnetic tracker. It arrived very quickly. Easy to set up and we have tried it a few times and it comes back with a bang on location link to google maps.
Good stand alone tracker.
Easy transaction, product robust and good quality. Software a bit quirky, but the tracker does exactly what I want. Good advice from helpline.
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