BAHIRAH Reviews 

I would give 0 stars if I could.
I previously ordered from Bahirah a year ago and had no issues, so when I needed an outfit for an event it made sense to order from them. I contacted them via insta and whatsapp and they promised that the item I wanted would be delivered on time. I contacted them multiple times and they said it had been dispatched, but failed to provide tracking info and then blocked me from seeing their insta stories and stopped responding. The item arrived just a few days ago, a month after they promised it would be delivered. The tracking info showed it was dispatched only a week before delivery. So I was lied to. The item also arrived wet. I have contacted them about this via email, whatsapp and insta and had no response. Also, sizing was completely off.
Trust the bad reviews and stay away from these scammers.

Purchased a beautiful set from them and the process of shopping was very seamless. Thank you to the team! Will definitely be ordering from them again in the future.

Please do not order from here,
The customer service is terrible, they don’t even reply to you until I threatened to take legal action.
I ordered on 30th July and event is on 20th August and they said I would have the clothes before that date. My clothes arrived on the day of the wedding and it was not even original Pakistani designer, was a copy suit, does not even match the picture, the fabric is less on the suit so they have stitched together and can see patches on the dress and sleeves. And their size guide is also wrong, we ordered medium and the size is not right so we had to open it up to the fullest on the wedding day while we were getting ready. Please avoid at all costs.

I paid Bahirah via bank transfer for an outfit I ordered through Asian Adornments, which I’m guessing is one of their companies/trading names as the company I made the bank transfer to was Bahirah. Anyways I’ve been scammed by AA, no replies to emails and no outfit received, even though advised would receive by 4th August. Came on here in the hope as Muslim these people have a conscience and refund me my money. Unable to go through bank as was direct bank transfer. Don’t understand why these people do this how can you as Muslims behave like this. I have been unbelievably stressed because of these people.

*response to reply*

It is YOUR bank account that I was told to make payment to, account named Bahirah LTD. I paid £255 on 16/07. Your website, emails, Instagram pages are all exactly the same as Asian Adornments. If you want me to remove this review I suggest you investigate where my outift is and refund me money.

I ordered 9 dresses from Bahirah back in May. There was some miscommunication between myself and a team member where I thought the long dresses came with trousers and not skirts. Because of this, the measurements we gave meant three of the skirts were too short.

Bahirah accepted there was a misunderstanding and kindly offered to replace the skirts saying it would take 7-10 days. I sent back the first skirts using the returns label they emailed me and tracking shows that they have been delivered.

The last update I got from Bahirah on the new skirts was in July when they said that the skirts had been sent to them by the tailor and they were just waiting delivery.

The skirts should have been with Bahirah by now and they should have been sent to me weeks ago. 3 out of the 9 dresses cannot be worn because they are now missing skirts. Bahirah has had payment in full and so there should be no reason for why these skirts have not been sent.

My cousin’s wedding is on Saturday and we all had bought these as matching dresses to wear on the girl’s side and I am getting zero responses.

It has now been over three weeks of me messaging on insta, whatsapp, email and even tiktok trying to get a response. This review is my last resort to try and get an update.

All I am asking for is for the skirts to be sent to me and I will happily delete this review. This is simply my last way of trying to get a response from the team.

Khadijah

I would not recommend buying from this company. Their sizings are totally incorrect or they sent the wrong suit and never really responded either. Worst customer service.

AVOID purchasing from this company!! They don’t respond to messages! They are not even selling originals as the quality of the suit i received is absolutely appalling! The stitching and material is horrendous. It is definitely a replica! Not worth the price at all!! I will never buy from this company ever again nor will I recommend to anyone! I have never been scammed as much as I have by this company!! It is dreadful.

I was slightly hesitant buying from Bahirah after reading couple of negative reviews but I’m so glad I placed order for 2 outfits. We communicated through WhatsApp and I received both of the outfits within the time frame of 2-3 weeks.
If you’re unsure just place the order and you won’t be disappointed.Many Thanks Bahirah

Received an item which looks nothing like the colour of the picture on their website. Have been trying to get in contact with them for a week via their WhatsApp number, on their instagram page and even sent emails but not a single response! I am honestly so upset as the outfit is for a wedding function and i cannot seem to get any help. I have spent a lot of money for an outfit which is a completely different colour!! I guess they only acknowledge customers who leave good reviews and ignore all the negatives of their business.

This company is very unethical. I placed an order with them 5 weeks ago, and I have still not received it. I ordered a dress for my wedding, I had no idea that this company was so unprofessional that they continuously gave me incorrect information about my delivery date and I am now in my wedding week and still do not have a dress. Initially, they responded to my messages, however since they have been failing to meet their own deadlines, they have now stopped responding to my WhatsApp messages, emails and Instagram. It’s a disgusting business and such irresponsible behaviour. I am truly truly appalled as I have never had such an experience with anyone in customer service before.

Hello bariha where’s my outfit which u promised would have arrive Today I have a wedding today need my outfit. No replies to text on watsapp and insta but very quick to reply to buying another suit
Awful customer services I want a refund

I ordered in April and it was meant to be delivered last week and it’s not arrived, I’ve been ringing and emailing them so many times they have been ignoring me, please avoid this website it’s dodgy and fraud

A few things. I ordered my clothes Feb 28th and didn’t receive them until April 28th, even when I paid extra for quicker shipping. If you order around Eid, order 3 months ahead. Second, some of them didn’t fit me properly. They are all too short or a little tight, even when I gave them my personalized measurements, so I have to adjust them myself. I even gave them my height, not sure why they are all short! Third, the quality of the clothes is not exactly like the designer images. They make outfits as close as possible to the designers outfits but use different quality fabric from what I’m seeing.
Also, I ordered 2 outfits that were supposed to be 2 piece lehengas, but for some reason they sewed 2 pieces together it to look like a layered dress instead? Very odd. I needed clothes as an emergency though so I guess this is what you get when you don’t live in Pakistan and have easy access to designer clothes nearby. At least they came before my events and were easy to contact, but, was hoping they’d at least fit me better.

It was a nice choice when I decided to buy the outfit from you I liked it very much

Thank you ✨🙏🏻

Don’t believe the negative reviews on here! BAHIRAH was incredibly easy to use and the package came on time and all of my dresses were high quality and absolutely beautiful. I will definitely be ordering from them again.

Outstanding Customer service , very polite and helpful ! Parcel came within a few weeks with amazing quality and nicely packaged to ensure safety of the package. Will definitely buy again ❤️

Amazing customer service! Amazing outfits!

Received my order today and am very happy with the product. It’s exactly how it looks in the ad. Will definitely be ordering again.

Thanxxx baji for amazing service and suits. Very kind and sweet and stitched my suit very nicely

Thank you for the great service! Your WhatsApp team has been really helpful with all my requests. I’ve order 3 times and I’ve not been let down once. Stitching and fitting is done perfectly for me to my requests