Service was outstanding. Very easy to communicate via WhatsApp. Went for 24hr service and clothes returned promptly. Service was excellent and even got some nasty stains out of my 13years clothes. Wou... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very easy process to book. Constant comms via WhatsApp. Sent a few high end polo's and was concerned they may shrink. No problem came back perfect. Sent photos of stains before on shorts fro... Toon meer
Bedrijf heeft geantwoord
I highly recommend this service! They provided a professional and high quality clean (with clothes wonderfully folded), great communication throughout each part of the process, and they accommodated m... Toon meer
Bedrijf heeft geantwoord
Fantastic service! I messaged at 2:30pm, instant reply, laundry picked up by 3:15pm and delivered within 3ish hours! Extremely well priced too. They kept me updated every step of the way with any stai... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a laundry service that provides Same Day Express laundry pickup and delivery services. We offer the convenience of being able to schedule your laundry pickup and delivery online, so you can focus on what matters most to you. When you choose balilaundry.com for your laundry services near you in the following areas: Seminyak, Nusa Dua, Legian, Kerobokan, Sanur, Kuta, and Jimbaran you can be assured that we will take care of everything from start to finish. We're dedicated to providing exceptional service to each of our customers, and we do this by offering professional laundry service at very competitive prices. Our goal is to provide quality solutions for all your washing needs. Whether it's just one load or a whole house full, we'll get it done right!near you
Contactgegevens
Bali, Indonesië
- +6281239197322
- info@balilaundry.com
- balilaundry.com
4,7
Uitstekend
655 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service, but…
Really great customer service and turn-around time. Was really please with this.
Clothes that were already pretty clean, came back clean. Anything that had a mark or stain, came back with the same mark or stain (have just washed once home with standard detergent and all stains/marks have come out first wash) so makes you wonder what they’re using if they can’t get out the most simple of stains.
Price seemed good but not when you consider that I just had to wash them all again myself.
10 juni 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
Thank you for your feedback, and we are sorry to hear that you were disappointed with the stain removal result.
According to our inspection records, we noted 5 stains before washing. After cleaning, 4 appeared to be removed and 1 mark was still visible, and our team updated you about this before delivery. We did not receive any further feedback from you at the time, but we understand from your review that you were still unhappy with the final result.
We do offer a satisfaction guarantee, and if we had known, we would have been happy to rewash the items. We always aim to be transparent with customers when stains are found, as some marks may require extra treatment or may not fully come out during the first wash, especially with a fast turnaround service.
We appreciate your kind words about our customer service and turnaround time, and we are sorry that the stain removal did not meet your expectations on this occasion. Terima kasih.🙏
Amazing service
Amazing service! First time using a laundry provider and Bali Laundry made it so simple and they did a terrific job.
Easy pick up and drop off with very reasonable prices.
Will use the service again!
12 juni 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
Thank you so much, Michelle, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
We recently used Bali Laundry while…
We recently used Bali Laundry while staying in Sanur.
We were very pleased with the free pick up and delivery.
The communication was excellent via Whatsapp.
The laundry was dropped and collected at the hotel reception.
Thank you.
12 juni 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
Thank you so much, Peter, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
I had a fantastic experience using Bali…
I had a fantastic experience using Bali Laundry during my stay at the Discovery Kartika Plaza. Their communication was excellent from start to finish, and the convenience of having my laundry picked up and delivered back to the hotel made everything so easy.
My clothes came back beautifully clean, fresh, and neatly ironed, and I was very impressed with the quality of the service. The process was simple, reliable, and great value. I would definitely use Bali Laundry again on my next trip to Bali and highly recommend them to anyone staying in the area!
11 juni 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
Thank you so much, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
Laundry was picked up and returned to…
Laundry was picked up and returned to our hotel perfectly clean and folded. Staff kept in touch with updates and overall provided a great service.
8 juni 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
Thank you so much, Bonita, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
Amazing service
Amazing service, great communication and quality service. Highly recommend from a kiwi!
4 juni 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
Thank you so much, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
Antwoord van BaliLaundry
Thank you so much, Sam, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
Antwoord van BaliLaundry
Thank you so much, Rohan, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
Antwoord van BaliLaundry
Thank you so much, Bendri, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
Highly recommend this service
Highly recommend this laundry service. Don’t bother using your hotel laundry service as they charge an absolute fortune. These guys made the whole process so easy — they conveniently collected and delivered directly from our hotel, had a very fast turnaround, and kept us fully informed throughout the entire process with updates and photos. Great communication, reliable service, and excellent value for money.
17 mei 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
Thank you so much, Fulya, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
Friendly and excellent service
Friendly and excellent service. Did a fantastic job with clear easy communication for a good price
25 mei 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
Thank you so much, John, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
Amazing service and communication
Amazing service and communication was fantastic, excellent price and easy pickup and delivery back to hotel
21 mei 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
Thank you so much, Steven, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
I was in a rush with a very short…
I was in a rush with a very short layover in Denpasar. Bali Laundry managed it to get my laundry done in a few hours. They were also super responsive and helpful through WhatsApp.
19 mei 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
Thank you so much, Archambault, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
Amazing service
Amazing service. They picked up my laundry from the hotel and dropped it back off the same day. The clothes were cleaned, steamed, and folded beautifully. The pricing was also extremely reasonable. I’ll definitely be using them again and highly recommend their service.
15 mei 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
Thank you so much, Jennifer, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
Bali Laundry was beyond amazing!
Bali Laundry was beyond amazing!! The team communicated consistently over WhatsApp, and picked-up, cleaned and delivered our laundry within 24 hours on very short notice. Our clothes came back smelling amazing, and were folded so nicely I hated having to stuff them back into my back-pack. Cannot recommend Bali Laundry enough!!
12 mei 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
Thank you so much, Sydney, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
Best Laundry Service I have used
Best Laundry Service I have used. A must for travellers to Bali. Excellent service and so cheap. Easy communication via WhatsApp, informed frequently on progress. Got photos of items I had submitted that had stains, then they managed to clear them up. Easy pickup and drop off to my hotel. Same day service. Clothes clean and beautifully folded. So easy and cheap!
I can’t recommend this business more highly. Will tell everyone I know who is going to Bali!
6 mei 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
Thank you so much, Evan, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
We used this service twice while in Seminyak
We used this service twice while in Bali. Absolutely hassle free. We simply left our dirty clothes at reception with a photo and a tag with our room. They picked it up, sent us a photo of them being weighed and a price. Then they dropped them back to reception. They let us know the washing was finished and all we had to do was leave the money at reception with a photo of proof of payment and within half an hour we received a message our clothes were waiting for us at reception. All washed, dried, pressed, folded and packaged up. From start to finish was 5 hours and $24aud for 6kgs of washing. Will definitely use this service again when back in Bali.
12 mei 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
Thank you so much, Nathan, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
My laundry was handled very prompt and…
My laundry was handled very prompt and efficiently. The services were outstanding. All clothes were washed, iron and dried in an urgent timeframe. Will use there services on my next visit. Thank you for your wonderful service!!
30 april 2026
Antwoord van BaliLaundry
Thank you so much, Semra, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
Great laundry service
Great laundry service in Nusa Dua.
Our bag was collected and dropped off at the hotel. All clothes were immaculately cleaned, pressed & folded.
Excellent communication on WhatsApp throughout.
Fully recommended
8 mei 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
Thank you so much, Bob, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏
I’m really disappointed with this…
I’m really disappointed with this laundry service especially after reading all the good reviews.
Several of our white clothes came back with yellow stains that were not there before. These are not minor marks and multiple items are affected and visibly damaged and it’s unfortunately not cheap things.
We have tried reaching out multiple times and received no response, which makes the situation even more frustrating.
I trusted this service with my clothes and instead got them back in worse condition, with no accountability or customer support.
Would not recommend unless you’re okay risking irreversible damage to your clothes and being ignored.
6 mei 2026
Review zonder uitnodiging
Antwoord van BaliLaundry
We are very sorry this happened and understand how disappointing it must be. Please contact us and we will arrange to rewash the affected clothes and do our best to remove the stains.
We take this seriously and appreciate the chance to make it right.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.