BaliLaundry Reviews 

655
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Service was outstanding. Very easy to communicate via WhatsApp. Went for 24hr service and clothes returned promptly. Service was excellent and even got some nasty stains out of my 13years clothes. Wou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very easy process to book. Constant comms via WhatsApp. Sent a few high end polo's and was concerned they may shrink. No problem came back perfect. Sent photos of stains before on shorts fro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I highly recommend this service! They provided a professional and high quality clean (with clothes wonderfully folded), great communication throughout each part of the process, and they accommodated m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic service! I messaged at 2:30pm, instant reply, laundry picked up by 3:15pm and delivered within 3ish hours! Extremely well priced too. They kept me updated every step of the way with any stai... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Wasserij

Geschreven door het bedrijf

We are a laundry service that provides Same Day Express laundry pickup and delivery services. We offer the convenience of being able to schedule your laundry pickup and delivery online, so you can focus on what matters most to you. When you choose balilaundry.com for your laundry services near you in the following areas: Seminyak, Nusa Dua, Legian, Kerobokan, Sanur, Kuta, and Jimbaran you can be assured that we will take care of everything from start to finish. We're dedicated to providing exceptional service to each of our customers, and we do this by offering professional laundry service at very competitive prices. Our goal is to provide quality solutions for all your washing needs. Whether it's just one load or a whole house full, we'll get it done right!near you


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

655 reviews

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4,7

Alle reviews

(655)

160 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great value for money!

We booked express return in Uluwatu and were very happy with their service. We were updated throughout the day and felt it was great value for money! Would recommend to anyone.

16 januari 2026
Review zonder uitnodiging
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Antwoord van BaliLaundry

Thank you so much, Olivia, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Great price

Good price, easy to deal with, quick service and attention to detail.

11 januari 2026
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Antwoord van BaliLaundry

Thank you so much, Brett, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, service & value - highly recommend :)

11 januari 2026
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Antwoord van BaliLaundry

Thank you so much, Louise, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Amazing service!

Amazing service, pickup at hotel, back within the day and good updates. Loved this service and would recommend it to everyone

14 januari 2026
Review zonder uitnodiging
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Antwoord van BaliLaundry

Thank you so much, Kerin, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Prompt and reliable. Great value. Laundry exceptionally clean and delivered folded, neat and seemingly ironed. Thoroughly recommend

10 januari 2026
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Antwoord van BaliLaundry

Thank you so much, Lynn, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

We Love Bali Laundry service!

It’s our 3rd time this trip using Bali Laundry. The Villa pick up service is so convenient and the laundry comes back smelling beautiful! They are so communicative and pick up/return at the exact times they say they will. Highly recommend!

11 januari 2026
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Antwoord van BaliLaundry

Thank you so much, Lauren, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Easy quick cleaned and pressed for £10 4.5 kg

The process was so simple, I booked a slot bagged up laundry and left it in the lobby for collection.bali laundry weighed took photo proof of weight and billed me amount owed. They kept me constantly in the loop regarding the wash and even of stains that could not be removed without strong chemo.
Notifications were sent on it’s return to our hotel.washed and pressed all for£10 in less than 6hrs

10 januari 2026
Review zonder uitnodiging
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Antwoord van BaliLaundry

Thank you so much, Rob, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Good communication and service

Good communication and service

5 januari 2026
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Antwoord van BaliLaundry

Thank you so much, Rozeena, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

We needed emergency clothes washed and…

We needed emergency clothes washed and had organised through Bali Laundry to pick up our clothes to be washed in a super expressed service.
From first contact, we had clear, precise, fast communication from this business with photo evidence of pick up, weight of the washing and any stains that we were not aware of.
Communication was all the way through till drop off at out hotel lobby.

Thank you Bali Laundry for your speedy service, I now have clothes to go out in on the same day.

29 december 2025
Review zonder uitnodiging
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Antwoord van BaliLaundry

Thank you so much, Tracey, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Highly recommended

We were very happy with Bali Laundry Service. They pick up and deliver the washing at the hotel reception. Communication via WhatsApp was fast and very friendly. Highly recommend

26 december 2025
Review zonder uitnodiging
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Antwoord van BaliLaundry

Thank you so much, Sophie, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Highly recommend!

We had amazing service from Bali laundry! As soon as I submitted an inquiry they got back to me within 5 minutes, and our clothes were picked up within half an hour from our villa. They were in touch every step of the way and our clothes came back to us in the timeframe they gave us all folded and clean / smelling great. It was such a good price also for all of our clothes! Highly recommend.

27 december 2025
Review zonder uitnodiging
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Antwoord van BaliLaundry

Thank you so much, Sorcha, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Excellent service and communication

Excellent service and communication, very convenient as they offer pick up and delivery service, clothing items are clean and pressed and packed professionally.

12 december 2025
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Antwoord van BaliLaundry

Thank you so much, Mary Anne, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Quick

Quick, easy, economical service.

12 december 2025
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Antwoord van BaliLaundry

Thank you so much, Harry, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Excellent customer service

They are really prompt in response, flexible with schedule, does a brillant job, great service.

11 december 2025
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Antwoord van BaliLaundry

Thank you so much, Amy, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service! Reliable, fast and trustworthy.

11 december 2025
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Antwoord van BaliLaundry

Thank you so much, Samantha, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Very good communication and washing is…

Very good communication and washing is done on time.

10 december 2025
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Antwoord van BaliLaundry

Thank you so much, Ningning, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Fantastic communication great service.

Fantastic communication great service.

10 december 2025
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Antwoord van BaliLaundry

Thank you so much for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Cannot recommend enough

Cannot recommend enough! Excellent website, easy booking, pick-up and return service. So professional and very impressed!

10 december 2025
Review zonder uitnodiging
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Antwoord van BaliLaundry

Thank you so much, Claudia, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 5 van de 5 sterren

Bali’s Most Convenient Laundry Service

The best laundry pickup and drop service.
They are extremely digitise from booking to pick up to drop off. (I was notified at every step)
My little one stained her shirts and they did an awesome job removing it.

They did an express service and were well within the time frames.

Highly recommended!!!

6 december 2025
Review zonder uitnodiging
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Antwoord van BaliLaundry

Thank you so much, Shoaib, for sharing your feedback with us!
We truly appreciate you taking the time to leave a review, as it really helps us continue to improve our laundry service.
We look forward to serving you again soon. Terima kasih! 🙏

Beoordeeld met 1 van de 5 sterren

Worst laundry company ever, not even 1 star worthy

Worst laundry company ever, I brought 5 kilo of clothes worth at least €500+, when their driver lost my clothes they offered a refund for €50. My whole time on Bali is ruined, if you hold any value to your clothes don’t go here. (It's a lie that they issued a full refund, they refuned 50euro, whilst the clothes where worth 500+ euro at least, never bring your laundry here if you care about your clothes)

2 december 2025
Review zonder uitnodiging
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Antwoord van BaliLaundry

We are truly sorry for what happened and understand how upsetting this was for you. Losing your clothes while on holiday is completely unacceptable, and we’re very sorry that this experience affected your time in Bali.
To be transparent, your laundry was lost after our driver was involved in a road accident during delivery. While we are grateful he was not seriously injured, we take full responsibility for the loss of your items. This is not the standard of service we want to provide to anyone.
After the incident, our team contacted you immediately, investigated the route, and unfortunately could not recover the bag. We then issued a full refund for your order according to our policy. We understand that no refund can replace the value or sentimental importance of your clothes, and we are genuinely sorry that our offer felt insufficient to you.
Your feedback is very important to us, and we are reviewing our procedures to reduce the risk of something like this ever happening again.

Once again, our sincere apologies. Terima kasih! 🙏

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