Ballistic Armor Co. Reviews 

407
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always max. effective, fast, helpful, reliable, warm hearted, profi! And product itself is simply amazing! Design, high end quality, smart solutions, comfortable, functional, full packet, let's say. G... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great people fast shipping, super knowledgeable. This is the place to get any tactical gear.

Beoordeeld met 4 van de 5 sterren

I initially placed an order in which one item was not correct. Ballistic Armor Co. customer service was able to promptly ship a replacement and make things right. All communications were timely and al... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought a Gen 1 because of my large head in which most helmets don't seem to fit quite right. Took quite a long time to even ship, nearly 3 weeks. Contacted them about the shipping time around 10 days... Toon meer

Bedrijfsgegevens

  1. Sportwinkel

Geschreven door het bedrijf

Getting caught without quality protective gear isn’t an option for those in harm’s way. What’s worse is buying from companies that strain your wallet or produce low-quality gear. You need affordable quality gear backed by a trustworthy company and tested to high standards. Ballistic Armor Company serves those who protect and defend by equipping them with affordable high- quality ballistic armor and accessories. These products keep you safe while also being comfortable, versatile, and modern. Don’t get caught with crappy gear that doesn’t hold up under fire. Be equipped to brave the assault with affordable high-quality ballistic armor.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

407 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(407)

18 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I have ordered a helmet from these guys…

I have ordered a helmet from these guys in January of 23. Here we are in June/ July of 24 still waiting. I have emailed multiple times. Called multiple times. Had promises of a helmet or refund. Nope nothing. Travis in customer service is a nice guy. But still no helmet. Absolutely ridiculous.

30 juni 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Overall Good Experience

Overall Good Experience

It took about a month and half; and multiple emails to finally receive my item. Due to the long delay, I was offered a free Multicam cover. However, they forgot to deliver that so I had to email them to ask about it. It took about 3 weeks for the cover to arrive.

The value of the item and customer service made up for the long wait and so I would give them 4 out of 5 star.

10 juni 2024
Beoordeeld met 3 van de 5 sterren

You sent a vest when I wasn't even…

You sent a vest when I wasn't even home. I'm not super impressed...your boss talked to me and the order still went like crap. $800 crap. It will work but I'm pretty convinced your just a mail order outfit that doesn't even see the product with their own eyes. Stop trying to act like you make the armor...you literally take an order and some other company sends an order to your house. I wanted to order a helmet but after the vest experience I think I'm good. You don't inspire confidence.

29 mei 2024
Beoordeeld met 5 van de 5 sterren

Customer service was quick to respond to any problem I had.

Problem was resolved and my item delivered while I was out of town. Customer service was quick to update me on the status of my item.

4 juni 2024
Logo Ballistic Armor Co.

Antwoord van Ballistic Armor Co.

Hi Ty! We're sorry your order was delayed. As a new release, the item that you purchased immediately became one of our best-selling products and we unexpectedly sold out very quickly. Unfortunately this caused a delay with your order.

I'm happy to say that the tracking indicates your gloves were delivered at 10am this morning. If you did not receive them please contact us immediately so that we can open an investigation with the courier and ship you a replacement pair right away.

Beoordeeld met 2 van de 5 sterren

Getting items shipped requires multiple…

Getting items shipped requires multiple emails.

3 juni 2024
Logo Ballistic Armor Co.

Antwoord van Ballistic Armor Co.

Hi Bryan! We're sorry your order was delayed. As a new release, the item that you purchased immediately became one of our best-selling products and we unexpectedly sold out very quickly. Unfortunately this caused a delay with your order. We're happy to see that you received your shipment last week and hope that you are now enjoying it. If you have any further concerns please feel free to email our CEO directly: alex@ballisticarmorco.com.

Beoordeeld met 2 van de 5 sterren

I received the wrong item

I received the wrong item, I ordered the Velcro kit that comes in the FAST style and I ended up getting the new SF Velcro style

29 mei 2024
Logo Ballistic Armor Co.

Antwoord van Ballistic Armor Co.

We are very sorry for the inconvenience! Due to a temporary production delay our Gen 1 velcro kits were backordered. Our team shipped a different pattern and should have contacted you for clearance prior to doing this. As promised we have processed a replacement order for you with the correct velcro, and you should be receiving it shortly.

Beoordeeld met 1 van de 5 sterren

Ordered my helmet March 20th and it is…

Ordered my helmet March 20th and it is now May 29 and it is still not here. Should have went with HHV

23 mei 2024
Logo Ballistic Armor Co.

Antwoord van Ballistic Armor Co.

We're very sorry about the delay in getting your helmet shipped out! Though we work hard to provide accurate shipping time estimates for products, we missed the mark on your order. I'm glad to see that the tracking indicates your helmet was delivered on May 29, and we hope that you're satisfied with the product. If you have any questions or further concerns, we would love to hear from you: (800) 657-8128.

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