I have purchased many things from Balsam Hill, always with great results. Everything as described, very fast delivery and top quality items, highly recommend
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The company provided ongoing and up-to-date delivery communication. The product was so well packaged and looked so professional when we opened the box. Ribbons around the different sections of the tre... Toon meer
I love the look of your products. Once I received them nd I bought more things. For someone who prefers natural trees I am very happy to make my life easier. Ordering was easy and your website very c... Toon meer
My Balsam Hill tree arrived promptly and was easy to unpack. It came with clear instructions, gloves to handle the tree gently. It is the most beautiful tree:)
Bedrijfsgegevens
Geschreven door het bedrijf
Balsam Hill™ trees are inspired by nature and loved for years. At Balsam Hill™, we believe in the quality and workmanship of our Christmas trees and expect that their enduring beauty should be enjoyed over many seasons.
Contactgegevens
Canada
- balsamhill.ca
4,6
Uitstekend
738 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A realistic looking tree
The tree arrived within a few days and looks very realistic. It is the perfect size for our space, I like the number of lights and that there is space to hang ornaments.
I was surprised the tree did not come with the “newer” LED mini lights with a few more lighting options.
We were pleased with quality of the tree and stand. I have not tried the storage bag that come with the tree. I may want a bag with wheels to make moving the tree easier.
7 december 2025
Amazing tree
Amazing tree, so realistic and well-made. Came with a beautiful storage bag, thoughtful instructions, and all the necessary accessories. Got it in the Black Friday sale. Would buy from this company again, and love that it’s local in Ontario, and recycled plastic is used for the trees 🎄
5 december 2025
The capiz ornaments are so beautiful
The capiz ornaments are so beautiful. I was happy they arrived well-packed and in perfect condition. Shipping was really quick, too!
2 december 2025
Very impressed
Normally I don't bother to leave reviews, but this company really impressed me. Their Christmas decorations were stunning. They are both beautiful and have fantastic quality. I purchased more and more storage bags too, as each one got delivered, because of how great they were. Any problem and the customer support staff are their with any concerns. Fantastic
27 november 2025
Although the tree did not work out for…
Although the tree did not work out for me, I found the company excellent to deal with and responsive to any questions I had. The return process was straightforward and timely.
1 december 2025
The tree was what we expected
The tree was what we expected. It looks real and it appears to be manufactured very well. We've had real trees for decades and this is the ultimate replacement.
Thank you
28 november 2025
tree is Awesome!!
Delivery was good, the tree is awesome! Looks so good in our new home. Wish I could show a picture, it's a new fixture for our family Christmas celebrations.
4 december 2025
Great experience!
Great experience - one of the best customer service - prompt service. Love. Will visit again.
3 december 2025
Beautiful tree
27 november 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Did not look as natural as expected and was expensive
Did not look as natural as expected. Also expensive for what it is.
4 december 2025
Antwoord van Balsam Hill CA
Thanks for sharing your thoughts. We take pride in our craftsmanship using quality materials and pre-lit features built to last for many seasons, and we’re committed to helping every customer get the most from their item. Beyond the product itself, our team is passionate about guidance, tips, and support to ensure your holiday setup is as enjoyable as possible.
It my crystal 17 inch tree…
It was my first time placing an order and delivery time was excellent. My 17 inch crystal tree is absolutely gorgeous. I will definitely continuing ordering for Christmas for years to come.
4 december 2025
Excellent Product and Customer Service
All of my questions and concerns were addressed immediately through the ‘chat’ agents. I’ve wanted the Alpine Balsam Fir for years, and just made the leap. I was almost in tears when I put it together!
25 november 2025
Tree
Quick. Efficient.
Just setting up tree now. It needs lots of fluffing and realize it may be too small for the space.
2 december 2025
The wreath is supposed to be 34”
The wreath is supposed to be 34”. The frame is only 20 on the outer ring. The largest I could get it to is 28”. Very misleading.
It is beautiful but nowhere near the size you claim it to be.
3 december 2025
Antwoord van Balsam Hill CA
We’re grateful for your input, David. Our wreaths are shipped compressed, which can make them appear smaller than the dimensions shown online. Fanning and shaping the foliage as directed helps achieve the full 34-inch look. We have step-by-step guides and videos on our website to help, and our team is always available through our support channels if you need additional guidance.
Very speedy shipping
Very speedy shipping, and my wreath is beautiful and the lighting is working well. Couldn’t ask for more.
3 december 2025
Great quality
Great quality, excellent experience with customer service with an error I made which was quickly corrected, love our tree.
3 december 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.