The company provided ongoing and up-to-date delivery communication. The product was so well packaged and looked so professional when we opened the box. Ribbons around the different sections of the tre... Toon meer
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Lees wat reviewers zeggen
I love the look of your products. Once I received them nd I bought more things. For someone who prefers natural trees I am very happy to make my life easier. Ordering was easy and your website very c... Toon meer
Great website. Saw the pictures clearly. We had a Balsam Hill tree before which was lovely and lasted for years. The purchase and shipping were well communicated. The tree arrived on the day expected.... Toon meer
Initially purchased wrong size tree. The quickly prepaid return and i repurchase correct size. All went seamlessly
Bedrijfsgegevens
Geschreven door het bedrijf
Balsam Hill™ trees are inspired by nature and loved for years. At Balsam Hill™, we believe in the quality and workmanship of our Christmas trees and expect that their enduring beauty should be enjoyed over many seasons.
Contactgegevens
Canada
- balsamhill.ca
4,6
Uitstekend
735 reviews
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Amazing product
Amazing product! I purchased the BH Fraser Fir, 9 foot, full. The quality is beautiful. Easy to set up and take down. I am very happy with this product, and would recommend it to all my family and friends!
23 december 2025
I purchased a 9ft blue tree and a star…
I purchased a 9ft blue tree and a star topper!
They are both beautiful, excellent quality and the service was tops. Delivery was within 2 days! I am more than satisfied and know to order from Balsam Hill for all my Christmas decor needs!
6 december 2025
The best tree we’ve ever had!!!
13 december 2025
highly recommend!
This is our first artificial tree and we are very impressed! It came within days of ordering so the early delivery allowed us to enjoy it all through the Christmas season.
It is beautiful, heavy and we have no regrets investing in this quality product.
I highly recommend Balsam Hill!
20 december 2025
The purchase experience was very…
The purchase experience was very efficient, good detail about the product and delivery and set up was efficient, clear and accurate.
10 december 2025
Very quick replacement of item damaged…
Very quick replacement of item damaged during shipping
9 december 2025
BH Balsam Fir
The BH Balsam Fir tree I ordered is absolutely beautiful. The quality of the tips is excellent and they look so real.
17 december 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Defective Tree/ Poor customer service
Received a defective tree and was told it was “normal.” After pushing hard for a replacement, I was sent the same defective tree again. Poor quality control and dismissive customer service. Not worth the premium price. Would not recommend Balsam Hill.
21 november 2025
Antwoord van Balsam Hill CA
Thank you for sharing your feedback, Angie. We’re very sorry to hear about the difficulties you experienced with your tree and understand how frustrating it must be to receive a defective product. It looks like additional replacement parts may be needed to get your tree looking its best. To ensure you receive the correct parts as quickly as possible, please contact our customer service team directly. They’ll be happy to confirm availability and assist you in arranging the necessary replacements.
Perfect Classic Christmas Tree
I receive my new balsam hill tree very fast and is easy to assemble. The tree branches looks and feels very real. The final look is fabulous. The 5,5 feet is the perfect size for a small space and still gives a maximum wow effect with lights on.
15 december 2025
Beautiful Balsam Hill Tree
Our tree arrived quickly and was packed well. It was easy to set and fit perfectly in our space.
The tree is beautiful and we are glad we decided to make the investment.
We have had many compliments and displays our ornaments beautifully.
We are glad we chose the 8ft tree and slim version but not too slim. Thanks so much for producing a lovely artificial tree option.
3 december 2025
I love the simplicity of set up
I love the simplicity of set up, tree is gorgeous. The only thing I ran into was when I was fluffing the tree so to speak I lost a few needles but not anything major. Other than that I’m impressed, will see when I take down if I run into anything.
Pat V
30 december 2025
Quick delivery & lovely product.
Quick delivery, lovely product = the best experience. Thank you.
3 december 2025
I received my item in a timely fashion
I received my item in a timely fashion. It arrived well packed and undamaged. The item was exactly as the photo described. Well made
9 december 2025
Lived the candle lights as did my adult…
Lived the candle lights as did my adult granddaughter and grandson who I bought them for.
9 december 2025
Great communication
Great communication. Arrived on time. Wishes that the height was clearly describe as 6.5 feet from bottom of stand to the top of the tree.
9 december 2025
Fast service & tree look very good
9 december 2025
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