Thank you to Bangert for your unwavering support. We appreciate your backing. It is now faster and easier to get the help we need. The expertise you provide makes our daily work more efficient.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
First of all, Bangert responded to our request in a timely manner. Kevin is so knowledgeable with the process of server migration for Sage 300 CRE. We appreciate that we feel assured that this trans... Toon meer
Bedrijf heeft geantwoord
So appreciative of how quickly Bojan resolved my issue! He knew exactly what needed to be done and took the time to show me how to avoid making the same mistake in the future. Bangert's Helpdesk real... Toon meer
Bedrijf heeft geantwoord
There are two types of companies. Those that are sales driven, and those that are results driven. We all know the same story, you go through the lengthy sales tactics, sign up, and the resul... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bangert is a provider of leading Financial Management Solutions, Construction Estimating, Document Management, Construction Project Management Software, and Productivity Solutions to the construction industry for over 40 years.
Sage Intacct Deployment Guarantee
Never pay more than quoted for our services.
With Bangert's Sage Intacct Deployment Guarantee, you'll never pay more than you are quoted for our services or your money back.
Contactgegevens
814 E Main Street, #112, 66030, Gardner, Verenigde Staten
- 8004587369
- help@bangertinc.com
- bangertinc.com
4,9
Uitstekend
293 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Slow response time
Slow response time. I sent in for the ticket. Told this was a critical and that i need to have this done by 1pm. And the phone call i got was at 1pm.
I was emailed at 11:55am by Bojan to try something and he said "In case that does not work let me know right away and I will jump on the web meeting with you." I tried what he said and emailed him back at 11:58 and told him it had not worked and was still doing the same thing. No response. SO i emailed again and told him again that something needed to be done before 1pm. I didnt get a call till around 1pm. He was able to find a solution and fix the problem. But at the point it was past the deadline for the bank and I was late. When people put critical and a certain time i feel like you should maybe get to them a little quicker.
7 maart 2025
Review zonder uitnodiging
Antwoord van Bangert, Inc.
Hi Tiffany,
You submitted your Sage 300 CRE ticket at 11:11 AM. Bojan responded at 11:54 AM with a potential solution. You replied at 11:58 AM. Bojan called you 45 minutes later.
We are sorry we didn’t meet your expectations. However, our team went above and beyond, considering you are on our Basic Support Plan for Sage 300 CRE. Our Pro Support Plan offers priority same-day service.
In the future, if you have a critical issue with a strict deadline, we recommend scheduling an appointment in advance.
The Bangert Team is the best
The Bangert Team is the best! They're always eager to help us work through issues and never get short with us, even when we ask dumb questions!
They're very friendly and responsive and sensitive to urgent matters!
24 februari 2025
Review zonder uitnodiging
Antwoord van Bangert, Inc.
Thank you for the awesome feedback, Dave! We're glad to hear our team has been helpful and supportive. We appreciate your trust and look forward to continuing to work with you!
Customer support and satisfaction is Top Notch
Customer support and satisfaction is top notch with Bangert!! They have an amazing team to help with all aspects of implementation! (Before, During and After) Thanks Bangert for making this process as smooth and easy as can be.
20 februari 2025
Antwoord van Bangert, Inc.
Thank you so much for your thoughtful review, Malinda! We're glad to hear that your experience reflected The Bangert Way—supporting you every step of the journey, before, during, and after Sage Intacct deployment. It’s been a pleasure working with you, and we’re excited to continue supporting your success!
Kevin was knowledgeable and efficient
Kevin was knowledgeable and efficient. He provided provided assistance with all the tasks I asked and did it within an hour. He also took care to explain the who/what/when/where/why's along the way so I could follow along as he worked to find solutions for me.
20 februari 2025
Review zonder uitnodiging
Antwoord van Bangert, Inc.
Hi Nicole,
Thank you for your kind words and thoughtful feedback! We're glad to hear Kevin provided you with efficient, knowledgeable support and took the time to walk you through each step. We appreciate you choosing Bangert, Inc. and look forward to helping you again soon!
Invaluable Support from Bangert Team
Mike, Lisa and Sarah have all been so helpful with each and every question or issue we have faced since transitioning to Sage. Bangert has been just a reliable resource for our team as we navigate the complexities of Sage. Can't imagine not having them.
13 februari 2025
Antwoord van Bangert, Inc.
Thank you so much for your kind words! We're thrilled to hear that Mike, Lisa, and Sarah have been such valuable resources for your team. Transitioning to a new system can be complex, and we’re proud to be your trusted partner every step of the way. Knowing that you can’t imagine doing this without us means the world! We’re always here to support you,
Looking forward to continuing this journey with you, Melissa! 🚀
The support staff is execellent
Mike Baio always helps me smoothly accomplish what is needed by me. He is so easy to work with and very smart.
17 januari 2025
Antwoord van Bangert, Inc.
Hi Linda,
Thank you for the great feedback! We’re so glad Mike’s expertise and approachable style make a difference in your experience. We’ll be sure to share your kind words with him!
Make it a great one,
The Bangert Team
Kevin did a great job making sure the…
Kevin did a great job making sure the update ran smoothly and that everyone was back up and running before we ended the meeting!
6 januari 2025
Review zonder uitnodiging
Antwoord van Bangert, Inc.
Hi Ashley,
Thank you for sharing your experience! We're thrilled to hear that Kevin ensured everything went smoothly and got your team back on track seamlessly. Your success is always our top priority!
Make it a great one,
The Bangert Team
Thanks for the quick response
Thanks for the quick response, Lisa.
2 januari 2025
Review zonder uitnodiging
Antwoord van Bangert, Inc.
Hi Tina,
Thank you for your kind words! We're glad Lisa was able to assist you quickly.
Make it a great one,
The Bangert Team
Response Was Fast!
Bangert response was very quick and resolved our software update issue and loss of data in a matter of a couple hours.
We are always happy with our service from Christopher and Bangert.
Thank you!
30 december 2024
Antwoord van Bangert, Inc.
Thank you for the kind words, Amy! We're thrilled to hear Christopher and our team were able to quickly resolve your issue. Your satisfaction means everything to us, and we’re always here to support you.
Cheers,
The Bangert Team
Kevin is great and very helpful
31 december 2024
Antwoord van Bangert, Inc.
Hi Kathy,
Thank you for sharing your feedback! We’re thrilled to hear that Kevin was able to provide helpful support. We’re lucky to have him on our team and are always here to assist you!
Make it a great one,
The Bangert Team
Kevin knew exactly what the problem was…
Kevin knew exactly what the problem was when I showed him the issue. He helped me with a quick solution, then I was back to making progress.
19 december 2024
Review zonder uitnodiging
Antwoord van Bangert, Inc.
Hi Jeremy,
Thank you for sharing your experience! We love hearing stories like this and will pass along your kind words to Kevin.
We look forward to continue assisting you!
Make it a great one,
The Bangert Team
Antwoord van Bangert, Inc.
Hi JPetz,
Thank you for your kind words! We're glad to hear that our service continues to meet your expectations. Your feedback motivates us to keep delivering excellence! 😊
Make it a great one,
The Bangert Team
Great attention to detail
Great attention to detail! Ticket was resolved in less than an hour.
5 december 2024
Review zonder uitnodiging
Antwoord van Bangert, Inc.
Hi Matt,
We’re thrilled to hear your issue was resolved so quickly and that our team’s attention to detail made a difference. We’re always here to help!
Thank you for leaving us a review!
Make it a great one,
The Bangert Team
Estimating Software
Kevin Eddington did a great job helping me walk thru the Estimating Software.
15 november 2024
Antwoord van Bangert, Inc.
Hi Louie,
Thank you for the kind review! We’re so glad to hear Kevin was able to guide you through the Estimating Software. We appreciate your support! 😊
Make it a great one,
The Bangert Team
Thanks to Kevin
Kevin is always a pleasure to work with and gives me peace of mind that the project will be done right. He also helps me understand anything that may not be clear along the way.
20 november 2024
Review zonder uitnodiging
Antwoord van Bangert, Inc.
Hi Ryan,
Thank you so much for your thoughtful review! We’re thrilled to hear that Kevin consistently provides you with peace of mind and clarity throughout your projects. We’ll be sure to share your kind words with him—it’s always great to hear.
We look forward to supporting you on future projects!
Make it a great one,
The Bangert Team
Very knowledgeable
Very knowledgeable, and solved my report issue. Made sure the report worked before disconnecting.
12 november 2024
Antwoord van Bangert, Inc.
Hi Kristie,
We're happy to hear this and appreciate you taking the time to leave us a Trustpilot review! It's great to know our team could help solve your report issue and ensure everything was running smoothly before wrapping up. 😊
Make it a great one,
The Bangert Team
Amazing Support Team
Quick and helpful information from the support team. Our Bangert friends have always made sure we get the answers we need to keep us up and running. Grateful for their expertise.
8 november 2024
Antwoord van Bangert, Inc.
Hi Teble,
Thank you so much for your kind words and for trusting us as your go-to support team! We're thrilled to hear that our continued guidance has helped keep things running smoothly on your end. Providing quick, accurate information is what we strive for, and knowing it makes a difference for you means a lot to our team.
Make it a great one,
The Bangert Team
Very quick response
7 november 2024
Review zonder uitnodiging
Antwoord van Bangert, Inc.
Hi Kelley,
Thank you for your feedback! We're glad to hear our team was able to respond swiftly and provide the support you needed.
Make it a great one,
The Bangert Team
Certified Reporting
Mike was very helpful and made sure the report gave me the data that I needed to help with Certified reporting.
5 november 2024
Review zonder uitnodiging
Antwoord van Bangert, Inc.
Hi Ashley,
Thanks for the kind words! We're thrilled that Mike was able to assist in getting you the data you needed for certified reporting.
Make it a great one,
The Bangert Team
Above and Beyond
Bangert always helps to make sure I am happy and comfortable with any upgrades/installs, even when I freak out and one machine isn't working right. They come in as quick as they can and make it right,easy peasy.
25 oktober 2024
Review zonder uitnodiging
Antwoord van Bangert, Inc.
Hi Marisa,
Thank you for your kind words! We’re glad we could make things right quickly and keep you comfortable with every upgrade. We're always here to help!
Make it a great one,
The Bangert Team
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