Baofengradio Reviews 

Schnelle Lieferung, fairer Preis, alles bestens.

Good service, will recommend.

It arrived in good time, however it's for a birthday present next month so I can't be of anymore help

I've been waiting almost 3 weeks to receive an 'in stock' item... It's still not arrived ffs!

great quality radios
the only issue was delivery time which wasn't clear at time of ordering.
UK firm but shipping is international

Very good products and have been impressed with the efficiency from the company from ordering to delivery. Many friends have also purchased from this company!

I bought the wrong order.
The customer service worked fast.
I could buy and receive the new order perfectly.

I bought two little radios on 17th and 19th of September and got two tracking numbers and links to Royal Mail/Parcelforce that never worked.
Together with some very bad reviews here in trustpilot I became a bit nervous though the friendly support always told me that everthing is o.k.
On 27th I got emails from DHL and was able to track the parcels; they both were delivered on 28th.
I did not have to pay any additional tax or fees.
The condition of the parcels and the devices inside were good; I would probably buy from Baofeng UK again. So don´t be afraid of buying here.

Ordered programming cable 2 weeks ago, nothing has arrived. They provide a tracking number but no link to any courier company and it doesn’t work on royal mail’s website. No response at all from Baofeng uk. However I am being spammed almost daily with emails from them. Now that I have read similar reviews on here (ignore the positive reviews, they are obviously fake!) I realise I have messed up and should never have ordered anything from this cowboy company. Steer well clear!

ONE MONTH DELIVERY !!!
WITHOUT ITEM EXTERNAL BOX !!!

Emailed to chase my order, was told their warehouse staff need time to dispatch orders, so I said ‘okay so it hasn’t been dispatched yet?’

They then swear blind your item has been dispatched even though Royal Mail say it hasn’t entered their network yet. Then you tell them you really needed the item you ordered at the start of the week (Tuesday) for the weekend (like I genuinely do) and they tell you ‘We will rush the shipment for you’. How can they rush a shipment that’s already left them??

They then keep saying it’s just a delay in tracking information it’s Royal Mails fault, I should check it again in 2-3 days (on a 48 hour delivery service they used) I called Royal Mail and had a nice chat with a lady there. Gave her all the details and she confirmed the item hasn’t even entered their network yet.

It’s just a shame it lead to a negative review, just be honest, ‘no we haven’t dispatched it yet, we will be on it as soon as we can’ and we’d be happy

Reasonably fast delivery service. Item well packaged and as described.

very good experience, very active customer service, I'll come back

Excellent radios for the money.Would be top marks, however, the fact that you do really need to reprogram the frequencies once you receive your radio is the only letdown.

Products as aspected and good delivery, will come back when I need more

I was extremely pleased with both my purchase and prompt service.

I ordered some walkie talkies for my company and they arrived on time without delay. Was very satisfied with the service I received and had no problems.