BARK Reviews 

10.597
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great experience throughout the years. Two dogs one grew out of toys the other loves the snacks. So after seven years it’s still working out strong most importantly it giving my dogs something they de... Toon meer

Beoordeeld met 5 van de 5 sterren

Very happy with Bark Box. My dog loves the treats and toys. I love the selection and the ease of having it delivered to my door. Price wise, its less expensive than purchasing the components separatel... Toon meer

Beoordeeld met 3 van de 5 sterren

Customer service and subscriptions good. However, some of the large aggressive chewer toys received were questionable and honestly for lack of better words looked like sexual products (dildos and othe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been a longtime subscriber to BarkBox and there are multiple reasons why: Their toys and treats are amazing. Toys are durable and adorable - you can’t ask for much more than that. The treats are... Toon meer

Bedrijfsgegevens

  1. Dieren en huisdieren

Geschreven door het bedrijf

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Scout's Honor Guarantee

We guarantee 100% Happiness

We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 98% van zijn negatieve reviews beantwoord

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4,7

Alle reviews

(10.597)

2.333 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Octopus was perfect

Octopus was perfect. The other toy was a hit and the treats were out of this world. The dogs absolutely loved them. This was probably one of the best boxes

22 oktober 2026
Beoordeeld met 2 van de 5 sterren

My boxes are delaying.

22 oktober 2026
Logo BARK

Antwoord van BARK

Thank you for sharing your feedback. We're sorry to hear about the delay with your boxes and understand how frustrating that can be, especially when your pup is excited to receive them.

Our subscriptions are typically billed on the 1st of the month and then sent to our warehouse for processing. Boxes are shipped in batches, and once they're handed off to our shipping partners, a tracking email is sent so you can follow their journey. Our goal is for monthly boxes to arrive by the end of the month.

We'd be happy to take a closer look at the status of your shipment, and a member of our team will be reaching out via email shortly to help. We appreciate your feedback and the opportunity to spoil your pup!

Beoordeeld met 4 van de 5 sterren

Nose Bmps and Zoomies

Pup loves the toys that he can squeak by nose bumping and diggng at wih his paws. Loves to zoomie around. Toys are great for finding treats in them!
Not so fond of the Salmon treats but loves the rest of them!

17 oktober 2026
Logo BARK

Antwoord van BARK

Thank you for sharing your feedback! We're so happy to hear that your pup is enjoying the toys, especially the ones they can squeak with a nose bump, dig at with their paws, and zoom around with. It sounds like the treat-dispensing toys have been a hit too!

We're sorry to hear that the salmon treats weren't a favorite, but don't worry, you're covered by our Scout's Honor Guarantee. We'd be happy to help find a better match for your pup's taste buds.

A member of our team will be reaching out via email shortly to assist further. Thank you for being a valued member of the BARK pack and for sharing your experience with us!

Beoordeeld met 5 van de 5 sterren

Pawsome service

Pawsome service. When a treat made my pup sick. They made sure he doesn't receive that item any Great toys.

17 oktober 2026
Beoordeeld met 3 van de 5 sterren

Customer service and subscriptions…

Customer service and subscriptions good. However, some of the large aggressive chewer toys received were questionable and honestly for lack of better words looked like sexual products (dildos and other sexual toys). I know one was meant to look like a gnome, but honesty I can't leave it laying around the house as people think I left sex toys out and my dog got to it. Id like the toys to be cute and made for aggressive chewers and not left to ones perverted imagination. Other than that...my dogs recognize the box every month and go crazy when they see it. Its a great product and service, just needs some refinement.

17 oktober 2026
Logo BARK

Antwoord van BARK

Thank you for sharing your feedback. We're sorry to hear that some of the toys you received did not meet your expectations. We understand how important it is to feel comfortable with the toys that come into your home, and we're sorry that the toy designs missed the mark for you.

Our toys are designed to be fun for pups while bringing a bit of humor to their humans as well, but it is never our intention to make anyone feel uncomfortable. We appreciate your feedback and are grateful that you took the time to share it with us.

One of the best parts of being in the pack is our Scout's Honor Guarantee. If a toy isn't a good fit for your pup or your household, we're always happy to replace it at no cost. Our team will be reaching out by email shortly to help with replacement options and assist further.

Thank you again for your feedback and for choosing BARK. We're so happy to hear that your dogs get excited when they see their box each month, and we appreciate having you both as part of the pack.

Beoordeeld met 5 van de 5 sterren

Jack loved every toy

Jack loved every toy. They are incredibly durable and adorable. As I took them each out of the bag he grabbed them and ran them to his bed, then came back for more once he had them all he spent the rest of the evening cuddled up in his bed playing with his new toys. Jack is a full grown Labrador whose mission in life is to destroy every toy, he encounters, these toys, have the ability to withstand is tenacious jaws.

17 oktober 2026

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