BARK Reviews 

10.597
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great experience throughout the years. Two dogs one grew out of toys the other loves the snacks. So after seven years it’s still working out strong most importantly it giving my dogs something they de... Toon meer

Beoordeeld met 5 van de 5 sterren

Very happy with Bark Box. My dog loves the treats and toys. I love the selection and the ease of having it delivered to my door. Price wise, its less expensive than purchasing the components separatel... Toon meer

Beoordeeld met 3 van de 5 sterren

Customer service and subscriptions good. However, some of the large aggressive chewer toys received were questionable and honestly for lack of better words looked like sexual products (dildos and othe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been a longtime subscriber to BarkBox and there are multiple reasons why: Their toys and treats are amazing. Toys are durable and adorable - you can’t ask for much more than that. The treats are... Toon meer

Bedrijfsgegevens

  1. Dieren en huisdieren

Geschreven door het bedrijf

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Scout's Honor Guarantee

We guarantee 100% Happiness

We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,7

Alle reviews

(10.597)

2.335 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Love this company

I've had few experiences as good as Bark box. Sure the boxes are pricey but with the quality and customer service. I cant stop. Yes Im buried in dog toys and treats, but I cant put a price on my puppies happiness. I may need to take a break from time to time. But Ill always be back.
Thanks Bark!

21 oktober 2026
Beoordeeld met 5 van de 5 sterren

My dog loves her barkbox and thinks…

My dog loves her barkbox and thinks every package is hers. Barkbox also has great treats at a reasonable price. The best part of barkbox as a dog mom is their customer service, they always make sure that my dog and I are happy with their services. I will continue to be a loyal barkbox client.

22 oktober 2026
Beoordeeld met 5 van de 5 sterren

We love our monthly Barkbox

We love our monthly Barkbox. The pups get very excited when they see the package and know it's that time again. I even pick out extra Bark toys or treats to add from the sales otems from time to time. We also hrab Bark toys from TJ Maxx when they have them. Needless to say, our toy boxes humongous. But every toy is is loved and played with,until it crosses over.

22 oktober 2026
Beoordeeld met 5 van de 5 sterren

I've been a customer of BarkBox since…2023

I've been a customer of BarkBox since my dog was a little pup. She just turned 4. Every month she enjoys the treats and creative toy selections. We love that the Box/ bag always has fun, funny, seasonal toys. I've noticed that if my dog doesn't like a specific toy immediately, she will eventually circle back to it and give it some attention. She also really enjoys almost all of the treats. It's very rare that a treat arrives that she doesn't like.
I really appreciated recently when I gave some feedback regarding a dental chew my dog wouldn't touch, after a few back and forth emails with staff, trying to figure out how to better her experience, my dog was sent a special extra package with a chew she loved and 2 superchewer toys which she likes a lot. It was a very kind gift and came perfectly timed for her 4th birthday.
We really like our Bark subscription and though a wee bit pricey, I do think it's worth it.

22 oktober 2026
Beoordeeld met 3 van de 5 sterren

The service

The service, toys, and treats were all good. But when I try to cancel my subscription I am told I have to wait till the end of my subscription. Should be easier.

22 oktober 2026
Logo BARK

Antwoord van BARK

Thank you for sharing your feedback. We're sorry for the frustration you experienced when trying to cancel your subscription. We understand that the process does not work for everyone.

We're glad to hear that you and your pup enjoyed the service, toys, and treats overall. Our multi-month commitment plans continue through the remaining committed shipments when auto-renewal is turned off, but we understand your concerns and appreciate your feedback regarding the cancellation experience.

Our team has already taken care of your account and will be reaching out via email shortly to confirm the details and provide any additional assistance you may need.

Thank you for being part of the pack. We truly appreciate you and your pup, and we hope to have the opportunity to spoil your pup again in the future.

Beoordeeld met 5 van de 5 sterren

One happy frenchie

The dog that receives the bark box is extremely happy/excited every time that is delivered. It was a gift from me to another family member. I am told the dog knows when fedex drops it at the door and starts getting excited

22 oktober 2026
Beoordeeld met 3 van de 5 sterren

I was trying to order additional item and wanted to include them in my upcoming order to save on shipping costs. Did not see how to do that so I initiated a chat. Assistant was not able to solve the

I was trying to order additional items and wanted to include them in my upcoming order to save on shipping costs. Did not see how to do that so I initiated a chat. Assistant was not able to solve the problem. I know I have done it before. Very disappointing. Items are still in my shopping cart.

20 oktober 2026
Logo BARK

Antwoord van BARK

Thank you for sharing your feedback. We're sorry for the frustration you experienced while trying to add items to your upcoming order and save on shipping costs. We understand how disappointing it is when you're unable to get the assistance you need, especially for something you've been able to do in the past.

Our team will be reaching out via email shortly to take a closer look and see how we can help. Thank you for giving us the opportunity to make this right.

We truly appreciate you and your pup being part of the pack.

Beoordeeld met 4 van de 5 sterren

Ihave loved the Baark box

Ihave loved the Baark box, but Ithink it is time to take a break. My dog destroys the rubber toys, and he is getting too fat with all the treats

22 oktober 2026
Logo BARK

Antwoord van BARK

Thank you for sharing your feedback. We're sorry to hear that the rubber toys haven't held up well for your pup and that the treats are no longer the best fit for their needs. We understand why you may feel it's time to take a break.

We'd love the opportunity to explore options that may work better for your pup's play style and preferences. Our team will be reaching out via email shortly to see how we can help.

Thank you for being part of the pack and for giving us the chance to make things right. We truly appreciate you and your pup.

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