BASSO CO Reviews 172

I bought there a shark sneakers. They are comfortable but bad quality. They broke up after really early time and they did not pay me anything back.

Love the brand, just recieved my second pair of DB Sharks, i wear them allot. The shipping could be shorter but in rest i am pretty happy with the experience 😁

I ordered Shoes in January. The delivery needed over 6 weeks. Then I saw that they have sent the wrong shoe-size so I wrote them an email. I received an answer very fast but I had to ask for all the details by myself (like tracking number for the shoes in the right size, returning address for the wrong shoes, that I am not willing to pay for return, etc.) - so it was a lot of emailing with BASSO Support. I decided to wait with the returning of the shoes until the right ones are delivered. It took another 6 weeks until the shoes in the right size were delivered. I asked a few times for shipping info but didn't got any response via email.
Unfortunately the shoes in the right size were broken. So I wrote another email to BASSO Support and claimed that now one shoe is broken and that I want my money back.
Don't order at BASSO - it is nothing but stress!!!

I bought Basso on their Online App and it says successful and I was charge $69.00 on my credit card, the sad news is, I did not recieve any confirmation and tracking number from my order!!!! I tried sending them an email and they did not reply at all! I am angry as hell right now! Return my $69!

Was gonna buy boots from here. Found them on aliexpress. Basso sells the exact same pair at 120% markup. Whenever sites like this pop up, do yourself a favor and reverse image search on google. I'd rather wait a month for shipping from China instead of giving away double the money.

Very bad shoes I got! I ordered it in instagram, but i got the shoes very bad quality and sent it from CHINA! they even send only in bag packaging. and the quality is the worst! please send my money back
:(

I ordered $90 boots and then found the EXACT same boots on AliExpress for $23. Called the Basso number to cancel my order or ask about returns, but got a bullsh*t message saying they were "on the line with another customer," followed my another message saying the mailbox was full and to hang up and try again. The phone situation is what gave them away as a scam website.

Update- the shoes came, are 2 sizes too small (ordered a 9, got a 7) and I have to pay for the return label. So even if they fully reimburse, this whole experience cost me $12. Ridiculous

basso ad popped up on instagram and it seemed scammy. once i googled image of the Tunise sneakers, i got an aliexpress link. the same shoes on basso for 146€, on sale for 58€ / on aliexpress for 16€ :)

this worked with a lot of stuff. just reselling aliexpress. i already reported their page on ig and fb.

My shoes were ordered almost 4 weeks ago.. I emailed the support team and they said they would be shipped out in 3-5 business days. A week later, I still have not received the shipping confirmation email. I have just sent another email, but if you're looking for quick, honest service you may want to try a different store. I'm super disappointed because the shoes looked really cute and they're a reasonable price.

I would like to give them zero stars because their shoes are cheap, law quality, chinese produced, overpriced! Never buy there!

Even though they might be dropshipping, the good side is that there's no need to search for a good pair of shoes to wear for hours, this site got them all! I got my shoes really quickly and love them.

very bad quality, just if I ordered it on AliExpress, but very expensive at the same time. Smells china's products. Can't get you money back if send back the product. And I ordered 38 Eu size, shoes were 37. I was obliged to sell them on another application, lost money, time and nerves

I see a lot of people complaining about this company. To be fair, I had a very good experience with them. The product that I bought was as described, and it reached me within the estimated time provided.
Overall, nothing to complain, a good experience. I do recommend with trust. Thank's BASSO.

I have received sneakers from basso, in picture they looked stunning, but I was really disappointed because i got cheap, stink ali express - ugly sneakers, with glue all over those shoes.
They offered to me basso credit, so I could order order another ugly, cheap, not even 10 USD worth basso shoes.
Congrats Basso, you got me

well at first i thought i was scummed off my money but when i got my parcel i was so overwhelmed and happy that it was a legit business.I'm glad and don't regret doing business with u

exceptional customer service. the shoes took less than a month to get here & everyone loves them. best shoes i’ve ever owned

I did an order 23.11.18 (DD/MM/YY) and 28.12.18 it was in post office of my city. I took a “Shark” sneakers and I love them. they just like on pictures. I was worried about the size match, because I have 11-12 US female shoes size, and in EU it can be a 42-43, depending on brand. So I took a 42 EU size, it was like a male size. And it fits very good. Quality of material is average. I got a high discount when i did an order, and i think the price without a discount is pretty high, but Sneakers are incredible cool❤️
p.s. sorry for my english

Ho ordinato le scarpe, le ho ricevute im meno di 2 settimane, sono come me le aspettavo e ringrazio Basso!
Comprerò da loro di nuovo

Even tho they state there s a 100% money back guarantee,you only get a store credit for their ali express products! I cant belueve i didnt read the reviews earlier! They re a scam